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Located in Poços de Caldas, Hotel Carlton Plaza provide accommodations with contemporary and modern design. It offers buffet breakfast, a swimming pool and fitness center, as well as free Wi-Fi. Guests can enjoy breakfast, lunch and dinner at the hotel’s restaurant. Happy hour drinks are served at the bar. There is also a games room, sun terrace and a business center with computers available. The modern rooms are decorated with a touch of color and have air conditioning, cable TV and mini-bar. The private bathrooms feature a shower. Some rooms offer city views. Carlton Plaza is located few yards from Poços de Caldas’ downtown. Antonio Carlos Thermal Springs and Balneário Dr. Mário Mourão are within 10 minutes’ drive. Poços de Caldas Airport is 5.3 mi away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking available

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
or
2 twin beds
2 twin beds
and
1 full bed
1 twin bed
and
1 full bed
or
3 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.8
Comfort
8.8
Value for money
8.2
Location
9.6
Free WiFi
8.6
High score for Poços de Caldas
Select topics to read reviews:

See what guests loved the most:

  • Daniel
    Brazil Brazil
    beautiful, clean, comfortable, delicious breakfast
  • Rickdub
    Ireland Ireland
    Staff is very friendly and helpful. The room was comfy, bright, and airy. The food in the breakfast and dinner was very delicious and with loads of options.
  • Alison
    Brazil Brazil
    The food was excellent. The location is very central The bed was very comfortable and the bathroom and shower very nice.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      Brazilian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Hotel Carlton Plaza
Great facilities! Review score, 8.6

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness center
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • View
Room Amenities
  • Socket near the bed
Activities
  • Ping-pong
  • Pool table
  • Playground
  • Game room
Media & Technology
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs R$ 40 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Interconnecting room(s) available
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
    Spa
    • Fitness
    • Full-body massage
    • Spa lounge/Relaxation area
    • Steam room
    • Beach umbrellas
    • Beach chairs/Loungers
    • Massage
      Additional charge
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Spanish
    • Portuguese

    House rules

    Hotel Carlton Plaza takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    From 10:00 AM to 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 6 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa Elo credit card Hipercard Cash Hotel Carlton Plaza accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Carlton Plaza of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Hotel Carlton Plaza

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • The prices at Hotel Carlton Plaza may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Check-in at Hotel Carlton Plaza is from 2:00 PM, and check-out is until 12:00 PM.

    • Yes, Hotel Carlton Plaza is popular with guests booking family stays.

    • Hotel Carlton Plaza has 1 restaurant:

      • Restaurante #1

    • Room options at Hotel Carlton Plaza include:

      • Double
      • Triple

    • Hotel Carlton Plaza offers the following activities/services (charges may apply):

      • Fitness center
      • Sauna
      • Massage
      • Playground
      • Pool table
      • Game room
      • Ping-pong
      • Swimming pool
      • Full-body massage
      • Steam room
      • Fitness
      • Spa lounge/Relaxation area

    • Hotel Carlton Plaza is 800 feet from the center of Poços de Caldas. All distances are measured in straight lines. Actual travel distances may vary.