• City view
  • Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
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Featuring a gym and indoor pool, Serrazul Hotel is centrally located in Gramado. Luxuriously decorated, it offers a games room with table football and billiards, as well as free WiFi connection. With a Smart TV, mini-bar and bathroom, all accommodations are air-conditioned and offer a classic décor. The suites are larger and feature a seating area with a sofa. Buffet breakfast is served daily and includes a variety of fruits, breads and cakes. The bar is set on a warmly decorated wooden structure. Serrazul Hotel is 5 mi from Canela’s runway, and 75 mi from Porto Alegre’s Salgado Filho international airport. Public parking is available.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Intercity Hoteis
Hotel chain/brand

Property highlights

Located in the best-rated area in Gramado, this hotel has an excellent location score of 9.9

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
or
3 twin beds
1 full bed
or
3 twin beds
1 full bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
8.3
Location
9.9
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Hasan
    Jordan Jordan
    Nice clean hotel , very professional staff , sure we ll come again , thank you for your hospitality
  • Karin
    United States of America United States of America
    Great location, rooms are comfortable and staff is wonderful!
  • Guilherme
    United States of America United States of America
    Exceptional location. Near all restaurants, malls , attractions.

Hotel area info

Amenities of Serrazul Hotel Distributed By Intercity
Great facilities! Review score, 8.6

Most popular amenities
  • Indoor swimming pool
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Fitness center
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Kids' club
  • Entertainment staff
  • Ping-pong
  • Pool table
  • Game room
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs R$ 39 per day.
  • Valet parking
  • Accessible parking
Front Desk Services
  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Safe
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Beach chairs/Loungers
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Portuguese

House rules

Serrazul Hotel Distributed By Intercity takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Elo credit card Diners Club American Express Cash Serrazul Hotel Distributed By Intercity accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the property charges 10% service charge.

Please, note that in order to improve your convenience the hotel is under renovation, we apologize for the inconvenience, it is to better serve you.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Serrazul Hotel Distributed By Intercity

  • Check-in at Serrazul Hotel Distributed By Intercity is from 2:00 PM, and check-out is until 12:00 PM.

  • Serrazul Hotel Distributed By Intercity offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Pool table
    • Game room
    • Ping-pong
    • Kids' club
    • Entertainment staff
    • Swimming pool
    • Steam room
    • Locker rooms
    • Fitness
    • Spa lounge/Relaxation area

  • The prices at Serrazul Hotel Distributed By Intercity may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Serrazul Hotel Distributed By Intercity include:

    • Suite
    • Twin/Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Serrazul Hotel Distributed By Intercity is 500 feet from the center of Gramado. All distances are measured in straight lines. Actual travel distances may vary.