• City view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
You're eligible for a Genius discount at Serrazul Hotel Distributed By Intercity! To save at this property, all you have to do is sign in.

Featuring a gym and indoor pool, Serrazul Hotel is centrally located in Gramado. Luxuriously decorated, it offers a games room with table football and billiards, as well as free WiFi connection. With a Smart TV, minibar and bathroom, all accommodations are air-conditioned and offer a classic décor. The suites are larger and feature a seating area with a sofa. Buffet breakfast is served daily and includes a variety of fruits, breads and cakes. The bar is set on a warmly decorated wooden structure. Serrazul Hotel is 8 km from Canela’s runway, and 120 km from Porto Alegre’s Salgado Filho international airport. Public parking is available.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Intercity Hoteis
Hotel chain/brand

Property highlights

Situated in the best rated area in Gramado, this hotel has an excellent location score of 9.9

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
or
3 single beds
1 double bed
or
3 single beds
1 double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
8.3
Location
9.9
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Elisa
    Brazil Brazil
    There was everything in the Hotel. Even if it was a rainy day, we stayed at the play room with the little one. I think that he never got bored.
  • Ronald
    Netherlands Netherlands
    excellent location, tasteful breakfast, playground, very good hotel/experience!
  • Julio
    Brazil Brazil
    Eu gostei da localização, que é excelente, no centro de Gramado, não tem igual; o wi-fi que para mim é muito necessário, funcionou perfeitamente, não tem do que reclamar; o café da manhã estava ok, nada de excepcional; E o carro sempre estava ´por...

Hotel surroundings

Facilities of Serrazul Hotel Distributed By Intercity
Great facilities! Review score, 8.6

Most popular facilities
  • Indoor swimming pool
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Fitness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Kids' club
  • Entertainment staff
  • Table tennis
  • Billiards
  • Games room
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs R$ 39 per day.
  • Valet parking
  • Accessible parking
Reception services
  • Lockers
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Safety deposit box
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Sun loungers or beach chairs
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Portuguese

House rules

Serrazul Hotel Distributed By Intercity takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Elo Creditcard Diners Club American Express Cash Serrazul Hotel Distributed By Intercity accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the property charges 10% service charge.

Please, note that in order to improve your convenience the hotel is under renovation, we apologize for the inconvenience, it is to better serve you.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Serrazul Hotel Distributed By Intercity

  • Serrazul Hotel Distributed By Intercity offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Billiards
    • Games room
    • Table tennis
    • Kids' club
    • Entertainment staff
    • Swimming Pool
    • Steam room
    • Fitness/spa locker rooms
    • Fitness
    • Spa lounge/relaxation area

  • Check-in at Serrazul Hotel Distributed By Intercity is from 14:00, and check-out is until 12:00.

  • Room options at Serrazul Hotel Distributed By Intercity include:

    • Suite
    • Twin/Double

  • The prices at Serrazul Hotel Distributed By Intercity may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Serrazul Hotel Distributed By Intercity is 150 yards from the centre of Gramado. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.