Located just 0.6 mi from Novo Hamburgo’s city center, Swan Novo Hamburgo offers modern rooms with Wi-Fi and cable TV. Facilities include an indoor swimming pool and a games room. The rooms of Swan Novo Hamburgo are decorated with warm tones. All rooms are equipped with air conditioning, a mini-bar, and a work desk. They offer a pillow menu, and room service is available 24/7. Guests can enjoy a work out in the gym. Swan Novo Hamburgo also features a dry sauna, a steam sauna, and a 24-hour reception. The Irius Gastronomia restaurant serves national and international cuisine in an intimate setting. The bistro also offers an extensive international wine list. Historic and cultural street Rua General Osório is just a 5-minute walk away.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
Bedroom :
1 queen bed
Living room:
1 sofa bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 queen bed
or
2 twin beds
Bedroom :
1 queen bed
Living room:
1 sofa bed
1 queen bed
or
2 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
1 queen bed
2 queen beds
2 twin beds
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Guest reviews

Categories:

Staff
8.6
Facilities
7.9
Cleanliness
8.3
Comfort
8.4
Value for money
7.8
Location
9.0
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Rafaela
    Brazil Brazil
    The room was perfectly clean and tidy! People in the reception desk were attentive. The whole place is beautiful!
  • Brian
    United States of America United States of America
    Staff went above and beyond, and if you don't speak Portuguese (which I don't), they have a couple of staff members that speak English. The area was great, I walked a total of 7 miles around the area because of all the sidewalks and bike lanes,...
  • Afrohlich
    Qatar Qatar
    Breakfast was nice, nothing exagerated, but everything was fresh ans tasty

Hotel area info

Restaurants
1 Restaurant On Site

  • Irius Gastronomia
    • Cuisine
      Brazilian
    • Ambience
      Traditional • Modern

Amenities of Swan Novo Hamburgo

Most popular amenities
  • Indoor swimming pool
  • Private Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Airport shuttle
  • Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Live music/Performance
  • Happy hour
  • Temporary art galleries
  • Pool table
  • Game room
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs R$ 20 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool/Beach towels
  • Pool cover
  • Beach chairs/Loungers
Spa
  • Personal trainer
  • Fitness
  • Steam room
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Solarium
  • Sauna
Languages Spoken
  • English
  • Portuguese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Swan Novo Hamburgo takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Elo credit card Diners Club American Express Cash Swan Novo Hamburgo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Small pets are allowed for a surcharge.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent´s ID.

Please note payment is due at check-in.

When traveling with pets, please note that an extra charge of 70 BRL per pet, per night applies.

Please note that a maximum of 1 pet is allowed.

All pets staying at this property must have up-to-date vaccinations.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Swan Novo Hamburgo

  • Room options at Swan Novo Hamburgo include:

    • Double
    • Twin
    • Suite
    • Twin/Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Swan Novo Hamburgo is popular with guests booking family stays.

  • Check-in at Swan Novo Hamburgo is from 2:00 PM, and check-out is until 12:00 PM.

  • The prices at Swan Novo Hamburgo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Swan Novo Hamburgo can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Swan Novo Hamburgo has 1 restaurant:

    • Irius Gastronomia

  • Swan Novo Hamburgo is 2.1 miles from the center of Novo Hamburgo. All distances are measured in straight lines. Actual travel distances may vary.

  • Swan Novo Hamburgo offers the following activities/services (charges may apply):

    • Sauna
    • Massage
    • Pool table
    • Game room
    • Solarium
    • Temporary art galleries
    • Live music/Performance
    • Steam room
    • Personal trainer
    • Swimming pool
    • Happy hour
    • Fitness