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Reviews of ibis Budget - Newcastle 3 stars

3-5 Thomas Street, Wallsend , 2287 Newcastle, Australia

#109 of 123 hotels in Newcastle

Guests' Choice

Review score

Based on 2681 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.8

  • Location

    7.4

  • Facilities

    6.3

  • Staff

    8.2

  • Value for money

    7.1

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 3 June 2024

    5.0
    All went well, other than the staff behaviour.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night

    Staff attitude and behaviour was bad. We informed the facility that we will arrive late. However, the staff at the counter (Mr. Cody, I asked for his name) was very rude to us as if we came to stay there for free.

    The facility was clean. Room was comfortable and value for money.

    Stayed in June 2024

  • Reviewed: 30 May 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No table or even a chair. Vanity near the bed had a light that didn't work, so we only had 1 light. No soap to use at the vanity the only soap was attached to the shower wall. No toilet brush. Nothing to have a cold drink in.

    The bed was o.k.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    For what you pay it’s excellent for the price, yes it’s not the Hilton but you’re not paying Hilton prices. I enjoyed it
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Even though it smelled clean there was still a few places that needed it in the room and bathroom.

    For the price it was very good, basic but it’s all you need.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    5.0
    Okay
    • Leisure trip
    • Family with young children
    • Standard Queen Room with a Bunk Bed
    • Stayed 2 nights
    • Submitted via mobile

    Small bathroom and little space to walk around in room

    Little space to walk around. Small bathroom.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    5.0
    I think I overpaid via booking.com by 30%. The display price was $99 and visible from the road.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with a Bunk Bed
    • Stayed 1 night

    lack of shower curtain

    air conditioner was not in the room. Had to ask from reception.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Would stay again if our room was away from reception & mattress was of better quality.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room was next to reception so we heard every conversation, ding of the microwave & opening/closing of front door kept us awake. Had to buy a foam mattress topper because we were there for 3 nights & the mattress quality was poor. It was also soiled with a large blood stain so looked like a previous guess had been murdered on the bed. :-(

    Location.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Standard Twin Room with a Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    No toilet paper or roll holder. Dirty

    Cheap

    Stayed in May 2024

  • Reviewed: 21 May 2024

    5.0
    Budget stay
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Rooms are very dated. No towel supplied in room. Shower leaks out onto the floor. Fly screens were so dirty. I think the Room itself was unfinished in the cleaning process. It was ok for a bed I guess. Would I stay here again for the price..... Probably not. However the staff on at the time I stayed were professional and very accommodating.

    Short overnight stay due to family in hospital - Reception staff. Air Con. Beds were ok. Good location.

    Stayed in April 2024

  • Reviewed: 20 May 2024

    5.0
    Ok.
    • Leisure trip
    • Couple
    • Standard Queen Room with a Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness could improve. Facilities & service could improve. Dated building fittings and furniture.

    The price is comparatively alright. Minimal facilities. Ability of staff to assist is also basic due to availability of facilities. Ok for one nights stay at a reasonable price.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Budget accomodation perfect for a one night stop over
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Waited 10+ minutes to check in and eventually had to call the emergency mobile number to alert staff I was waiting. Pod like bathrooms are awkward.

    I only needed a bed and bathroom so this budget accommodation was perfect. Convenient location and low price. Room was missing TV remote. Staff kindly replaced immediately.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Standard Queen Room with a Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    Initially I was sent to a room that was not vacant. Luckily the person was not there. The fridge in the room was quite noisy. The room is small and the cleaning require attention.

    The price and parking.

    Stayed in May 2024

  • Reviewed: 17 May 2024

    5.0
    It did us for what we needed as we were unable to obtain other accommodation closer to JHH.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with a Bunk Bed
    • Stayed 1 night

    Bathroom very tiny & large step-up into it. not good for older person or one with mobility problems.

    You got what you paid for. Room clean & tidy. Location to John Hunter hospital good

    Stayed in May 2024

  • Reviewed: 17 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Queen Room with a Bunk Bed
    • Stayed 1 night

    Value for money

    Stayed in April 2024

  • Reviewed: 15 May 2024

    7.0
    Was there for one night and slept well.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Smell of bathroom was not good. Drains need cleaning

    Tidy and clean room. Chap at reception was wonderful. Very polite and friendly.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Convenient and friendly
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The shower. Old cubicle style which I believe are impossible to keep clean and the water on the shower floor not great as a safety issue. Need extra bath mats to soak up water in between showers for when you just need to use the loo.

    Lovely friendly staff and the brekky

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    Fine
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The soft pillow and only get 1

    Price, everything you need

    Stayed in April 2024

  • Reviewed: 8 May 2024

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with a Bunk Bed
    • Stayed 1 night
    • Submitted via mobile

    Mugs in my room were dirty and obviously had not been cleaned since the last guest stayed. The cleanliness of the room was not up to standard with dirt and dust on the floors and in the cracks of the bunk bed.

    Location was good! Beds were comfy and reception staff were very polite.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t appreciate paying extra for late checkout to have a staff member pay not check booking and repeatedly demand we check out.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Not the cleanest, bed sheets used

    Easy access

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Value for money - good for travelling for work where just looking for a place to sleep
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 3 nights

    Small shower but fine

    Great value and no issues for anyone travelling for work and looking for a place to sleep. I would stay again. It is budget, but that's what you are paying for. Staff were super friendly.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Queen Room with a Bunk Bed
    • Stayed 1 night

    dated budget accom- you get what you pay for

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    no shower curtain

    Stayed in April 2024

  • Reviewed: 1 May 2024

    5.0
    It was comfortable enough for an overnight stay for me, but too small for much longer.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights

    A power outlet beside the bed would be nice, any sort of cupboard would have helped, as would a chair to sit at the small bench above the bar fridge. I was placed next to the intersection, so a lot of traffic noise until very late at night, the exhaust fan didn't work in the shower / module and signage says to lock the module door to prevent steam setting off the smoke alarm.. so I cracked the only window facing the intersection (restricted by a hedge) to assist any steam escape.This was the smallest motel room I've ever stayed in, I was surprised by the size, even though it was a single.

    The room was clean and comfortable, the bed was firm but comfy. On site parking was easy.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    6.0
    With a competent manager this place has potential. Urgently Needs housekeeping and a cleaner
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Refused housekeeping, loads of piles rubbish around property, rude and abusive staff so I had to leave earlier than hoped for.

    Rates under $100.00 close to a good park and shops

    Stayed in April 2024

Showing 1 – 25

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