3-5 Thomas Street, Wallsend , 2287 Newcastle, Australia
#109 of 123 hotels in Newcastle
Guests' ChoiceBased on 2681 hotel reviews
6.2Cleanliness
6.8
Comfort
6.8
Location
7.4
Facilities
6.3
Staff
8.2
Value for money
7.1
Free WiFi
6.9
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End of dialog contentReviewed: 3 June 2024
John
AustraliaStaff attitude and behaviour was bad. We informed the facility that we will arrive late. However, the staff at the counter (Mr. Cody, I asked for his name) was very rude to us as if we came to stay there for free.
The facility was clean. Room was comfortable and value for money.
Stayed in June 2024
Reviewed: 30 May 2024
Beverley
AustraliaNo table or even a chair. Vanity near the bed had a light that didn't work, so we only had 1 light. No soap to use at the vanity the only soap was attached to the shower wall. No toilet brush. Nothing to have a cold drink in.
The bed was o.k.
Stayed in May 2024
Reviewed: 27 May 2024
Daniel
AustraliaEven though it smelled clean there was still a few places that needed it in the room and bathroom.
For the price it was very good, basic but it’s all you need.
Stayed in May 2024
Reviewed: 26 May 2024
Muriel
AustraliaSmall bathroom and little space to walk around in room
Little space to walk around. Small bathroom.
Stayed in May 2024
Reviewed: 26 May 2024
Desmond
Australialack of shower curtain
air conditioner was not in the room. Had to ask from reception.
Stayed in May 2024
Reviewed: 23 May 2024
Leonie
AustraliaOur room was next to reception so we heard every conversation, ding of the microwave & opening/closing of front door kept us awake. Had to buy a foam mattress topper because we were there for 3 nights & the mattress quality was poor. It was also soiled with a large blood stain so looked like a previous guess had been murdered on the bed. :-(
Location.
Stayed in May 2024
Reviewed: 22 May 2024
Kylie
AustraliaNo toilet paper or roll holder. Dirty
Cheap
Stayed in May 2024
Reviewed: 21 May 2024
Tray
AustraliaRooms are very dated. No towel supplied in room. Shower leaks out onto the floor. Fly screens were so dirty. I think the Room itself was unfinished in the cleaning process. It was ok for a bed I guess. Would I stay here again for the price..... Probably not. However the staff on at the time I stayed were professional and very accommodating.
Short overnight stay due to family in hospital - Reception staff. Air Con. Beds were ok. Good location.
Stayed in April 2024
Reviewed: 20 May 2024
Janak
AustraliaCleanliness could improve. Facilities & service could improve. Dated building fittings and furniture.
The price is comparatively alright. Minimal facilities. Ability of staff to assist is also basic due to availability of facilities. Ok for one nights stay at a reasonable price.
Stayed in May 2024
Reviewed: 19 May 2024
Janelle
AustraliaWaited 10+ minutes to check in and eventually had to call the emergency mobile number to alert staff I was waiting. Pod like bathrooms are awkward.
I only needed a bed and bathroom so this budget accommodation was perfect. Convenient location and low price. Room was missing TV remote. Staff kindly replaced immediately.
Stayed in May 2024
Reviewed: 18 May 2024
Soph!
AustraliaInitially I was sent to a room that was not vacant. Luckily the person was not there. The fridge in the room was quite noisy. The room is small and the cleaning require attention.
The price and parking.
Stayed in May 2024
Reviewed: 17 May 2024
Glynis
AustraliaBathroom very tiny & large step-up into it. not good for older person or one with mobility problems.
You got what you paid for. Room clean & tidy. Location to John Hunter hospital good
Stayed in May 2024
Reviewed: 17 May 2024
Kristie
AustraliaValue for money
Stayed in April 2024
Reviewed: 15 May 2024
Jenny
AustraliaSmell of bathroom was not good. Drains need cleaning
Tidy and clean room. Chap at reception was wonderful. Very polite and friendly.
Stayed in May 2024
Reviewed: 10 May 2024
Robert
AustraliaThe shower. Old cubicle style which I believe are impossible to keep clean and the water on the shower floor not great as a safety issue. Need extra bath mats to soak up water in between showers for when you just need to use the loo.
Lovely friendly staff and the brekky
Stayed in May 2024
Reviewed: 10 May 2024
Vicki
AustraliaThe soft pillow and only get 1
Price, everything you need
Stayed in April 2024
Reviewed: 8 May 2024
Eileen
AustraliaMugs in my room were dirty and obviously had not been cleaned since the last guest stayed. The cleanliness of the room was not up to standard with dirt and dust on the floors and in the cracks of the bunk bed.
Location was good! Beds were comfy and reception staff were very polite.
Stayed in May 2024
Reviewed: 6 May 2024
Melissa
AustraliaDidn’t appreciate paying extra for late checkout to have a staff member pay not check booking and repeatedly demand we check out.
Stayed in May 2024
Reviewed: 4 May 2024
Elias
AustraliaNot the cleanest, bed sheets used
Easy access
Stayed in May 2024
Reviewed: 4 May 2024
Jennifer
AustraliaSmall shower but fine
Great value and no issues for anyone travelling for work and looking for a place to sleep. I would stay again. It is budget, but that's what you are paying for. Staff were super friendly.
Stayed in May 2024
Reviewed: 2 May 2024
Jason
Australiadated budget accom- you get what you pay for
Stayed in April 2024
Reviewed: 2 May 2024
Brenda
Australiano shower curtain
Stayed in April 2024
Reviewed: 1 May 2024
Dave
AustraliaA power outlet beside the bed would be nice, any sort of cupboard would have helped, as would a chair to sit at the small bench above the bar fridge. I was placed next to the intersection, so a lot of traffic noise until very late at night, the exhaust fan didn't work in the shower / module and signage says to lock the module door to prevent steam setting off the smoke alarm.. so I cracked the only window facing the intersection (restricted by a hedge) to assist any steam escape.This was the smallest motel room I've ever stayed in, I was surprised by the size, even though it was a single.
The room was clean and comfortable, the bed was firm but comfy. On site parking was easy.
Stayed in April 2024
Reviewed: 30 April 2024
Joe
AustraliaRefused housekeeping, loads of piles rubbish around property, rude and abusive staff so I had to leave earlier than hoped for.
Rates under $100.00 close to a good park and shops
Stayed in April 2024
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