215 Little Collins Street, 3000 Melbourne, Australia
#104 of 206 hotels in Melbourne
Guests' ChoiceBased on 10911 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.5
Facilities
8.2
Staff
8.9
Value for money
8.5
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Simon
AustraliaExcellent value and double beds twin share
Stayed in May 2024
Reviewed: 1 June 2024
Stephen
AustraliaParking costs getting expensive
Centrally located
Stayed in May 2024
Reviewed: 1 June 2024
Malcolm
AustraliaThe room was very convenient, but the noise at night from a singer in Swanston Street was very annoying.
Central location, very convenient to everything that we required.
Stayed in May 2024
Reviewed: 31 May 2024
Gunter
AustraliaNo toaster or breakfast bowl for muesli.
Top location, friendly staff and a comfortable bed. We also liked the bar and restaurant.
Stayed in May 2024
Reviewed: 30 May 2024
Denis
AustraliaAll good
Great location and very good value.
Stayed in May 2024
Reviewed: 30 May 2024
Melanee
AustraliaLocation is unbeatable . Perfect for a short stay.
Stayed in May 2024
Reviewed: 30 May 2024
Judi
AustraliaRoom was a bit small & the curtains need laundering.
We only interacted with Reception & that was OK. Facilities in the room were OK, plenty of accessible power points.
Stayed in May 2024
Reviewed: 30 May 2024
Teresa
PhilippinesNo free toothpaste and toothbrush
Close to amenities
Stayed in May 2024
Reviewed: 30 May 2024
Louise
AustraliaLocation suits me as it is walking distance to most places I need to be, or easy access to Tram. Although the rooms are fairly small, for one person who only there to sleep they are fine. Bed was firm and comfortable.
Stayed in May 2024
Reviewed: 29 May 2024
Catherine
AustraliaThe room was too warm at night and my husband couldn't get comfortable or cool enough. we'd appreciate a blanket being left in the wardrobe, so that he could adjust his warmth and temperature more. Even with the aircon going, the room was too warm.
Central location. We chose twin beds and they were good, but mine was missing one leg. We let reception know about the problem and they fixed it immediately.
Stayed in May 2024
Reviewed: 28 May 2024
Vallapa
ThailandLayout and function of the room.
Location
Stayed in May 2024
Reviewed: 28 May 2024
Edna
AustraliaMilk left in fridge previously opened by another guest
Stayed in May 2024
Reviewed: 28 May 2024
Samantha
AustraliaRoom was above an alley where garbage hoppers were so heard glass bottles being disposed of every night till the early hours. Crowd noise (screaming/cheering) from a nearby bar/function space. Carpark very small.
Good location, friendly helpful staff
Stayed in May 2024
Reviewed: 28 May 2024
Lesley
AustraliaVery central near n tidy
Stayed in May 2024
Reviewed: 27 May 2024
David
AustraliaThe location was great. Staff pleasant and helpful
Stayed in May 2024
Reviewed: 27 May 2024
Katie
Australiapillows too soft
comfortable beds, warm rooms
Stayed in May 2024
Reviewed: 26 May 2024
Merri
AustraliaIt was a bit heavy on the air freshener.
The hotel was clean, simple and comfortable. Super comfy bed! I love being able to open a window, albeit slightly. The bathroom was spotless and big, with a great shower. The location was incredible - right near everything you could want to see or do.
Stayed in May 2024
Reviewed: 26 May 2024
Wendy
AustraliaLack of on-site parking, no vending machine
24hr check in, clean and comfortable facilities
Stayed in May 2024
Reviewed: 26 May 2024
John
Australia-
Location and staff
Stayed in May 2024
Reviewed: 26 May 2024
Heather
AustraliaAir con too noisy
Beautiful clean bathroom. Chairs, tea, coffee. Hairdryer. Glad to open windows
Stayed in May 2024
Reviewed: 26 May 2024
Simon
Australianothing
Always a great stay. Perfect location, clean, affordable, highly recommended
Stayed in April 2024
Reviewed: 26 May 2024
Rod
New ZealandNo downside.
Perfect location close to transport and restaurants. Friendly and helpful staff.
Stayed in May 2024
Reviewed: 26 May 2024
Sharon
New ZealandThe aircon wasn’t working until we cleaned the filters.
Tidy
Stayed in April 2024
Reviewed: 26 May 2024
Yillah
AustraliaNothing really
Great staff Easy to navigate Comfortable hotel
Stayed in May 2024
Malles Venosta, Italy
Fort Valley, USA
Porto Cesareo, Italy
Dax, France
Unawatuna, Sri Lanka
Kuching, Malaysia
Frosinone, Italy
Manila, Philippines
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content