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Reviews of Bernstorff Castle Hotel 3 stars

Jægersborg Alle 93, 2820 Gentofte, Denmark

#2 of 4 hotels in Gentofte

Guests' Choice

Review score

Based on 140 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    Very happy repeat customer.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    No complaints

    Friendly staff with neat and clean rooms. Located in a very nice area with beautiful gardens to enjoy walks in nature. Lovely little italian cafe close by.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a great choice if you plan only to explore the city.

    The ambience and whole property. Also, breakfast was excellent.

    Stayed in March 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Arrival at 18.10 pm was scary. Dark cold January, early evening, little light, confusing with many buildings, no one there to greet one, and main door not possible to open. The box with the key was frozen. I would not have made it inside if I had not stopped a car by chance which was on its way out. I was the only guest arriving and that way of running a reception was not impressive.

    Breakfast was a pleasure.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Very relaxing and a gem of a find
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Real mugs in bedrooms for coffees

    Great breakfast and lovely surroundings

    Stayed in January 2024

  • Reviewed: 11 November 2023

    8.0
    Amazing grounds, castle and staff- dont miss going for a good walk during your visit
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Ability to purchase even a light dinner on location.

    Breakfast was wonderful. I would have enjoyed a couple of cold waters in the rooms .

    Stayed in November 2023

  • Reviewed: 18 October 2023

    9.0
    If you like parks and huge lawns, this is it.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful parks around the castle. Free parking. Excellent breakfast.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    It could have been tidier

    I liked the setup

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    A nice old place, however, carpets in clear need of a thorough clean - were rather unpleasantly smelly.

    Breakfast, location and peace and quiet were the big plusses for staying here.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    7.0
    food good room not so good location good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    bed poor two maddresses put together so keep going down in a hole need to get one big madress in a double room !!!!! key failure

    location good breakfast fab

    Stayed in September 2023

  • Reviewed: 17 September 2023

    8.0
    A great base for visiting both Copenhagen and the region really easily.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Only minor things, breakfast on most days was in a basement bar rather than the usual room and it could have done with more tables with normal height chairs rather than bar stools. We had to hide our cups each day to stop the cleaners taking them away - they were not always replaced when they did - and there was only a small and very random tea selection in the room, could have a bigger choice and replenish it for guests staying more than 1 night. But it was great to have a kettle, we did bring our own teas so all fine.

    Fantastic location with a pleasant walk across the park to the railway station into the city. Easy access to the motorway as well for travel further afield. We stayed 5 nights and it was perfect for that. Really peaceful quiet location. Parking on site. Having breakfast in a historic building. Helpful staff, we pointed out a problem with a squeaky door and it was fixed that day. Breakfast was good with a wide choice. Italian restaurant just a short walk away for evening meals. With a Copenhagen Card we could get public transport and entry to pretty much every museum, castle etc we wanted to, not just in the city but in the whole region. It was especially value for money for several days.

    Stayed in August 2023

  • Reviewed: 11 September 2023

    8.0
    I really enjoyed it and would stay there again.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A small refrigerator and an iron and ironing board in the room would be welcome. There is really nothing close to the hotel in terms of shopping or restaurants, nor is there a restaurant at the hotel, although the complimentary breakfast is quite satisfactory. So it’s perhaps not really a business hotel unless you have your own car. However as a weekend getaway it’s really rather special.

    Reasonably basic, but perfectly adequate. The location is beautiful. The staff are friendly and helpful.

    Stayed in September 2023

  • Reviewed: 20 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    On the last day of our stay, we didn't have hot water in our room.

    A nice hotel (former castle) surrounded by a large green area, not far from Copenhagen's center. The old-fashioned but comfortable rooms are located in smaller building near the main building (castle) where the reception and the breakfast room are located.

    Stayed in August 2023

  • Reviewed: 10 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 8 nights
    • Submitted via mobile

    - free dogs around the hotel - short reception working hours - misleading signs about the parking - no air condition

    - parking - close to highway - breakfast

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    Great oasis in Copenhagen
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing! If I were to say anything I would say that our apartment was a bit empty, could have been a bit more cosy.

    Amazing place just outside of Copenhagen, easy to get there with the train in 20 minutes. Beautiful castle with nice rooms. Great park to walk with the dog and not to forget the delicious breakfast!!

    Stayed in June 2023

  • Reviewed: 26 June 2023

    8.0
    Fantastic hotel for travellers with the car.
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night

    Pure access to public transport

    Breakfest in the nice palace room :) Green area.

    Stayed in April 2023

  • Reviewed: 23 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The rooms was at average.

    Breakfast was excellent!!!!

    Stayed in June 2023

  • Reviewed: 9 June 2023

    9.0
    it was excellent, especially for my dog
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    location is perfect

    Stayed in May 2023

  • Reviewed: 31 May 2023

    9.0
    enjoyable and friendly staff
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    it was a good fit for the purpose. the room was a little oldfashioned but wellworking

    fantastic location and scenery

    Stayed in May 2023

  • Reviewed: 29 May 2023

    8.0
    Very nice
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    Breakfast could be served a bit earlier, maybe 7.30. While traveling for work, breakfast from 8.00 might be a little complication.

    Nice and quiet location, but a little bit far from communication. Great option for bike. Nice breakfast. All good and clean.

    Stayed in May 2023

  • Reviewed: 11 May 2023

    9.0
    Great settings!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Fantastic seetings in Bernstofparken. Rooms are fine but the main building is the attraction. A former summer residence for the Royal family. Great brunch with lots of selections and good quality. Stroll around the park with its open plains, riding grounds, tea house and gardens is a must!

    Stayed in May 2023

  • Reviewed: 28 April 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful castle in huge park, very comfortable rooms in outbuildings, close to bus connections or some 15 minutes to commuter train station. Very friendly staff and delicious breakfast, nearby Italian restaurant highly recomendable

    Stayed in April 2023

  • Reviewed: 4 November 2022

    8.0
    Very nice and quiet place.
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    To make the breakfast better a bit more vegan or vegetarian choices sould be available.

    Good value for money, great surroundings, ideal for a morning run. Good breakfast with variety of choices.

    Stayed in November 2022

  • Reviewed: 12 October 2022

    8.0
    beautiful place but too small rooms.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms really small if you have two suitcases and Television did not work.

    good location and nice breakfast in fine surroundings

    Stayed in October 2022

  • Reviewed: 10 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    the rooms are rather simple small but practical

    excellent breakfast on the castle terrasse with excellent choices and quality

    Stayed in August 2022

Showing 1 – 25

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