Jægersborg Alle 93, 2820 Gentofte, Denmark
#2 of 4 hotels in Gentofte
Guests' ChoiceBased on 140 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
9.1
Facilities
7.7
Staff
8.6
Value for money
7.9
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 May 2024
Etienne
SwedenNo complaints
Friendly staff with neat and clean rooms. Located in a very nice area with beautiful gardens to enjoy walks in nature. Lovely little italian cafe close by.
Stayed in March 2024
Reviewed: 1 April 2024
Jayanth
SwedenNot a great choice if you plan only to explore the city.
The ambience and whole property. Also, breakfast was excellent.
Stayed in March 2024
Reviewed: 26 January 2024
Tove
NorwayArrival at 18.10 pm was scary. Dark cold January, early evening, little light, confusing with many buildings, no one there to greet one, and main door not possible to open. The box with the key was frozen. I would not have made it inside if I had not stopped a car by chance which was on its way out. I was the only guest arriving and that way of running a reception was not impressive.
Breakfast was a pleasure.
Stayed in January 2024
Reviewed: 6 January 2024
Janine
United KingdomReal mugs in bedrooms for coffees
Great breakfast and lovely surroundings
Stayed in January 2024
Reviewed: 11 November 2023
Mette
United StatesAbility to purchase even a light dinner on location.
Breakfast was wonderful. I would have enjoyed a couple of cold waters in the rooms .
Stayed in November 2023
Reviewed: 18 October 2023
Ali
FinlandBeautiful parks around the castle. Free parking. Excellent breakfast.
Stayed in October 2023
Reviewed: 7 October 2023
Mircea
RomaniaIt could have been tidier
I liked the setup
Stayed in October 2023
Reviewed: 25 September 2023
Lise
SwitzerlandA nice old place, however, carpets in clear need of a thorough clean - were rather unpleasantly smelly.
Breakfast, location and peace and quiet were the big plusses for staying here.
Stayed in September 2023
Reviewed: 19 September 2023
Buch
United Kingdombed poor two maddresses put together so keep going down in a hole need to get one big madress in a double room !!!!! key failure
location good breakfast fab
Stayed in September 2023
Reviewed: 17 September 2023
Imogen
United KingdomOnly minor things, breakfast on most days was in a basement bar rather than the usual room and it could have done with more tables with normal height chairs rather than bar stools. We had to hide our cups each day to stop the cleaners taking them away - they were not always replaced when they did - and there was only a small and very random tea selection in the room, could have a bigger choice and replenish it for guests staying more than 1 night. But it was great to have a kettle, we did bring our own teas so all fine.
Fantastic location with a pleasant walk across the park to the railway station into the city. Easy access to the motorway as well for travel further afield. We stayed 5 nights and it was perfect for that. Really peaceful quiet location. Parking on site. Having breakfast in a historic building. Helpful staff, we pointed out a problem with a squeaky door and it was fixed that day. Breakfast was good with a wide choice. Italian restaurant just a short walk away for evening meals. With a Copenhagen Card we could get public transport and entry to pretty much every museum, castle etc we wanted to, not just in the city but in the whole region. It was especially value for money for several days.
Stayed in August 2023
Reviewed: 11 September 2023
David
PortugalA small refrigerator and an iron and ironing board in the room would be welcome. There is really nothing close to the hotel in terms of shopping or restaurants, nor is there a restaurant at the hotel, although the complimentary breakfast is quite satisfactory. So it’s perhaps not really a business hotel unless you have your own car. However as a weekend getaway it’s really rather special.
Reasonably basic, but perfectly adequate. The location is beautiful. The staff are friendly and helpful.
Stayed in September 2023
Reviewed: 20 August 2023
Okan
GermanyOn the last day of our stay, we didn't have hot water in our room.
A nice hotel (former castle) surrounded by a large green area, not far from Copenhagen's center. The old-fashioned but comfortable rooms are located in smaller building near the main building (castle) where the reception and the breakfast room are located.
Stayed in August 2023
Reviewed: 10 July 2023
Michał
Poland- free dogs around the hotel - short reception working hours - misleading signs about the parking - no air condition
- parking - close to highway - breakfast
Stayed in July 2023
Reviewed: 1 July 2023
Natalie
NetherlandsNothing! If I were to say anything I would say that our apartment was a bit empty, could have been a bit more cosy.
Amazing place just outside of Copenhagen, easy to get there with the train in 20 minutes. Beautiful castle with nice rooms. Great park to walk with the dog and not to forget the delicious breakfast!!
Stayed in June 2023
Reviewed: 26 June 2023
Jaroslaw
PolandPure access to public transport
Breakfest in the nice palace room :) Green area.
Stayed in April 2023
Reviewed: 23 June 2023
Lars
DenmarkThe rooms was at average.
Breakfast was excellent!!!!
Stayed in June 2023
Reviewed: 9 June 2023
Naghmeh
Denmarknothing
location is perfect
Stayed in May 2023
Reviewed: 31 May 2023
Soren
Denmarkit was a good fit for the purpose. the room was a little oldfashioned but wellworking
fantastic location and scenery
Stayed in May 2023
Reviewed: 29 May 2023
Agata
PolandBreakfast could be served a bit earlier, maybe 7.30. While traveling for work, breakfast from 8.00 might be a little complication.
Nice and quiet location, but a little bit far from communication. Great option for bike. Nice breakfast. All good and clean.
Stayed in May 2023
Reviewed: 11 May 2023
Jens
DenmarkFantastic seetings in Bernstofparken. Rooms are fine but the main building is the attraction. A former summer residence for the Royal family. Great brunch with lots of selections and good quality. Stroll around the park with its open plains, riding grounds, tea house and gardens is a must!
Stayed in May 2023
Reviewed: 28 April 2023
Knud
DenmarkBeautiful castle in huge park, very comfortable rooms in outbuildings, close to bus connections or some 15 minutes to commuter train station. Very friendly staff and delicious breakfast, nearby Italian restaurant highly recomendable
Stayed in April 2023
Reviewed: 4 November 2022
Krzysztof
PolandTo make the breakfast better a bit more vegan or vegetarian choices sould be available.
Good value for money, great surroundings, ideal for a morning run. Good breakfast with variety of choices.
Stayed in November 2022
Reviewed: 12 October 2022
Henrik
ChinaRooms really small if you have two suitcases and Television did not work.
good location and nice breakfast in fine surroundings
Stayed in October 2022
Reviewed: 10 September 2022
Rolf
Germanythe rooms are rather simple small but practical
excellent breakfast on the castle terrasse with excellent choices and quality
Stayed in August 2022
Lourtier, Switzerland
Santa Marta, Colombia
Portoferraio, Italy
Lac-Brome, Canada
Catania, Italy
Monteverde Costa Rica, Costa Rica
Tiszafüred, Hungary
Varkala, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content