Plaza del Puerto, 3, 03001 Alicante, Spain
#36 of 72 hotels in Alicante
Guests' ChoiceBased on 2115 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.5
Facilities
8.3
Staff
8.7
Value for money
7.6
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 7, 2024
Sarah
United KingdomHad no light in the bathroom for the first 24 hours as it didn’t work. After reporting it to reception it got fixed. Also the USB plug in the room didn’t work reported it but it was never fixed.
Good location, lovely decorated, clean and smelled great. Breakfast great variety.
Stayed in June 2024
Reviewed: June 5, 2024
Lucia
ItalyMaybe one swimming pool add one more Is not available for all the guests The swimming pool bar service. The privacy in the room There was no paper advice to put on external door for the labors
The bar in the hall. The cleaning .The welcoming reception.the breakfast
Stayed in May 2024
Reviewed: June 4, 2024
Denise
NetherlandsThe exterior is very dated and can do with some upkeep
The pool, restaurants and rooms are really good. Staff is very friendly and the breakfast is excellent
Stayed in June 2024
Reviewed: June 2, 2024
Magdalena
BelgiumNot enough and quite slow elevators for such a big hotel.
Great location, few meters from a beach and few minute walk to plenty restaurants and bars! Excellent breakfast!
Stayed in May 2024
Reviewed: May 31, 2024
Alan
United KingdomWhen at pool bar on level E only some of the tables were shaded from the sun. A few more sun shades spread around would help. Our room 3083 was OK but would have preferred a walk on shower as both my wife and I are in our 70s
Check in very smooth, excellent location to bars and restaurants, good size pool area, staff very pleasant, Plenty available taxis through the day.
Stayed in May 2024
Reviewed: May 30, 2024
Sally
United KingdomUncomfortable sofa bed! Unclear that you can’t use the level bar and pool as we were travelling with children - children were old enough to stay in the room alone but we still couldn’t use it as a couple!
Location, pool, staf, breakfast
Stayed in May 2024
Reviewed: May 29, 2024
Liz
IrelandNothing
Location , Cleanliness, Friendliness
Stayed in May 2024
Reviewed: May 27, 2024
Shivern
South AfricaAircon did not work. Very noisy!
Location was great
Stayed in May 2024
Reviewed: May 27, 2024
Luke
PolandNot that I didn’t like it just the bed could have been a bit better
The staff is really nice. They’re all very hospitable, accommodating, and friendly,
Stayed in May 2024
Reviewed: May 26, 2024
Sarah
United KingdomVery busy hotel with large groups and functions
The location, comfy bed and various terraces. Also free entry to casino with tapa and cava.
Stayed in May 2024
Reviewed: May 26, 2024
Rūta
LithuaniaCouch in the living room wasnt very comfortable for sleeping, coridorea are dated and not cosy
Great location, decent rooms, great breakfast
Stayed in May 2024
Reviewed: May 25, 2024
Adrian
United KingdomThe commute from room to elevator
Spacious and accommodating
Stayed in May 2024
Reviewed: May 24, 2024
Peter
United KingdomThe fact for this price there was only one complimentary can of water and not free bottle water and also I think a small breakfast should be included.
Location perfect and views amazing. Room had all we needed for comfortable stay.
Stayed in May 2024
Reviewed: May 24, 2024
Ron
United KingdomThe shower leaked all over the floor, it looks like the glass panel at the side is too short and water sprays outside the cubicle area
Good spacious clean room, with all the facilities. Plenty of lifts in the lobby area so no waiting or using the stairs, loverly pool and sun deck area The reception area was very spacious and decorated well and the staff are very helpful.
Stayed in May 2024
Reviewed: May 21, 2024
Janice
United KingdomNoisy furniture in bar area need pads underneath the chairs and stalls. Need a quiet comfortable seating area
Lovely hotel very spacious clean great location
Stayed in May 2024
Reviewed: May 20, 2024
Lisa
IrelandThe corridors were very noisy at night with a lot of people coming back at all hours and making a lot of noise (stayed here before and never had a problem so may just have been the time of year)
Fabulous location, beautiful setting
Stayed in May 2024
Reviewed: May 18, 2024
Joy
United KingdomNo slippers, for the price. Not one single english tv channel. All dubbed in spanish. This is useful after a long day walk and just chilling in the AC for a siesta.
Modern. Clean. New towels daily. The pool is clean and heated.
Stayed in March 2024
Reviewed: May 12, 2024
John
United KingdomNothing.
The reception bar with coffee. Was nice to return in the evening for a couple of relaxing drinks before bedtime. Would like to spend a week there sometime.
Stayed in April 2024
Reviewed: May 9, 2024
Chris
United KingdomThere was nothing I didn’t like 😊 perhaps the cost of parking your car but thats city centres everywhere
The location was perfect, hotel was smart, lovely reception area, beds big and comfortable, spotless crisp quality linen. Powerful shower with large bottles of Rituals Toiletries. Balcony either overlooking the beach/sea with the morning sun or overlooking the harbour and afternoon/evening sun ☀️ depending on which side of the hotel you’re staying
Stayed in May 2024
Reviewed: May 9, 2024
Bill
United KingdomPool area is too small for the size of the hotel. Lost of the pool area is shaded and no where near enough Sun loungers. I’m not too sure what the hotel can actually do about this due to space, maybe put another pool on the roof?
Location to the town and the beach The cleanliness was fantastic
Stayed in May 2024
Reviewed: May 7, 2024
Paul
United Kingdombreakfast was great
Stayed in May 2024
Reviewed: May 5, 2024
Emma
AustriaRoom service food very bad, old fries served, overpriced
Location
Stayed in May 2024
Reviewed: April 25, 2024
William
United KingdomShower fitting was incorrect, not possible to stand under water whichever way it was pkaced
Stayed in April 2024
Reviewed: April 25, 2024
Caley
United KingdomTo be really picky, our room was a little small, we paid for a deluxe see view room and from the photographs on the website I expected more of a view and maybe a bigger room as it felt quite cramped. This is our personal preference though and that is me picking for a fault as it was a beautiful hotel.
We loved the reception area, so pretty and the pool and gym facilities were great. Plus the location was spot on and the staff were incredible helpful!!
Stayed in March 2024
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