no bar facilities when I arrived

friendly and helpful reception giving a good check-in facility. The room was large and comfy on the 3rd floor but lifts available,

Stayed in May 2024

Bar wasn’t open in the evening

Clean, decent breakfast

Stayed in April 2024

General feeling of pre-1989 Eastern Bloc grimness.

Convenient location for cathedral.

Stayed in April 2024

The manager Tracy Lewis was brilliant. Extraordinarily helpful and a very nice person. Many thanks to her!

Stayed in April 2024

Stayed 8 yrs ago for graduation Totally knew what to expect!! Did not expect door staff?? Front of house staff could do with some training, had to ask about breakfast times and bar hours Room was a delight! Bathroom and toilet were shocking although cleanish. Not much you can do with a fourty year old pink split sink! PTFE tape around the shower hose was interesting 🤔 As was the wardrobe chained to the wall!! Very cheap to stay with a just about edible breakfast. The curtains were lovely in the room though 😃 Covered the holey net curtain. Would I stay again? Well that was the 3rd time, so yes I would. Excellent location.

Location

Stayed in April 2024

Close to centre

Stayed in April 2024

It's in the city, so as expected can be a bit noisy. Also people walking, singing by the rooms and shouting at 2.30 am, was a bit off putting. However, hotel dealt with quickly, as noise soon stopped.

Excellent value for money. Basic but clean with comfortable bed. Located near to the coach station, so Excellent for an early start following morning. V

Stayed in March 2024

I reserved a double room, but on arrival, I was told there's non left. They did upgrade us, which was nice.

The location is great , and the receptionist was very friendly and resolved the room overbooking issue quickly.

Stayed in April 2024

Car park was a bit of a jaunt thought it was adjoined to the hotel

Breakfast was good and plenty variety location was good close to the theatre were we had booked a show and close to the town

Stayed in April 2024

Bed was not good i feel worm or bed bugs are in the bed thats why i am not feeling good

Staff i like very much very corporate staff

Stayed in April 2024

The staff were extremely rude.

Very close to the city centre.

Stayed in March 2024

I had a query with my payment and the response from brittania was slow, but they did answer my query. The whole hotel is tired and shabby. It needs upgrading. The bath panel was hanging off and the taps on the sink need replacing. The windows are secondary glazing and you can still hear considerable noise from the city during the night. There's not enough electric sockets and there are still some sockets that take the round pin plugs! But overall it keeps me coming back because of the location and cleanliness.

It's the perfect location for me. In the city and near the bus station. The rooms are very clean.

Stayed in April 2024

Shower didn't work.

N/a

Stayed in April 2024

Changing the mattress, a ventilating bathroom and a friendly shower mixer would make the property my first choice.

The room was tidy and clean, providing the same amenities as others I have had to pay more for. It was indeed value for money.

Stayed in April 2024

The person who was checked me in

Value for money

Stayed in April 2024

Easy to locate

Stayed in April 2024

Needs upgrading, and why does everyone have to show ID,

Staff were very welcoming

Stayed in April 2024

A bit of a scruffy exterior to hotel and felt rather 'hostel like' but cheap and adequate for our stopover.

Close proximity to Coventry Cathedral- caught Evensong at 4.00. Near lots of eateries. Pleasant breakfast in totally empty slightly worn dining area

Stayed in April 2024

The young gentleman on the front desk, he was on duty 5th April, was not friendly or polite. He did not apologise that my original room had no electricity. Good customer service costs nothing & would of been appreciated.

Very Clean & comfortable, good value for money.

Stayed in April 2024

Outside is very dated.

Large, clean room.

Stayed in April 2024

Information about parking in the area could be more helpful. Car park suggested on hotel website was closed. I could not reach the shower head to take it off its holder. Breakfast was good but the coffee was terrible! Cona coffee would be better than what came out of those machines.

Hotel was clean and in a good location for singing at the Cathedral for the weekend. I could open a window.

Stayed in April 2024

Room was very clean and had not long been painted and new carpet

Stayed in April 2024

However some members of staff are rude, I had an issue with my key and had to go down to reception for help and was faced with a hostile response and had my key aggressively slid to me and told “it’s fine”. The cleanliness is hit or miss, unfortunately I found brown marks on my bed, which I have included some photos of the smaller marks, and was forced to sleep on a towel the first night. The breakfast was skimpy, greasy and quite frankly bland, it is definently not worth £9, however if you book on the day you would pay £11! The restaurant staff are not bubbly but who can blame them when they are faced with a dull outdated work environment. However the bar staff were lovely! Also the facilities (bar and restaurant) are closed unless they have coach parties which is inconvenient. You can tell they are trying to modernise the place but maybe they could do with modernising their attitudes and furniture as bed was also uncomfortable. Overall a bitter sweet experience.

The hotel is in a great location, only 5 minutes away from the city centre. Room had a perfect view of the transport museum and Coventry cathederal. I was also travelling with a disabled family member and thankfully certain members of staff helped make our stay easier. Some staff members were lovely and helpful, especially the security guards who were very friendly and bubbly.

Stayed in April 2024

Check out at 10 is very early There is fitted carpet almost everywhere and I could smell dust. Fitted carpet can be quite unhygienic Outdated decoration The curtains wouldn't cover the whole window so we woke up in the morning because of the light entering the room Staff were okay

Ideal location Good price

Stayed in April 2024