Buckingham Gate, South Terminal, Gatwick Airport, Horley, RH6 0NT, United Kingdom
#6 of 15 hotels in Horley
Guests' ChoiceBased on 1654 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
8.7
Value for money
7.8
Free WiFi
5.0
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End of dialog contentReviewed: 9 June 2024
Rhys
GuernseyNothing
Very clean and really close to Gatwick
Stayed in June 2024
Reviewed: 6 June 2024
Noel
United KingdomBreakfast was not the best
Lovely restaurant area and bar with amazing staff
Stayed in June 2024
Reviewed: 3 June 2024
N
United KingdomThe room was quite warm - even with the AC on. But not too warm to completely not sleep, so we were happy.
Fantastic location, comfortable room, friendly staff. First time we’ve used an airport hotel and we will be back - the 10 minute walk at 4am was much preferable to a 1.5h train.
Stayed in May 2024
Reviewed: 3 June 2024
Roger
United KingdomA bit further to walk to the terminal than expected so had to pay for a shuttle bus
Very spacious and good size rooms
Stayed in June 2024
Reviewed: 1 June 2024
Stephen
United KingdomBetter signposting
Spaciousness
Stayed in May 2024
Reviewed: 1 June 2024
Ben
New ZealandA little pricey but convenient for early morning flights. Getting from the airport to the hotel is a longer walk than you'd like in the rain. The bus transfer service is not free.
Food at the hotel restaurant was good, great atmosphere and a quiet room.
Stayed in May 2024
Reviewed: 30 May 2024
Susan
United KingdomThe staff were very helpful And friendly. Our stay was short due to the early departure of our flight but all was great while we were there
Stayed in May 2024
Reviewed: 29 May 2024
Nailia
NorwayRoom was without any view only fence (feel like in room without window). The bin in the bathroom was full previous person and smell was really bad (full of used baby pampers) Breakfast is not so bad, but so fatty, there are no vegetables or greens.
Personal was pretty nice and friendly. Location is really good if you need to stay in the airport area.
Stayed in May 2024
Reviewed: 29 May 2024
Doreen
United StatesBreakfast was good and the location was great.
Stayed in May 2024
Reviewed: 27 May 2024
Valerie
United StatesAirport shuttle didn't show up
Restaurant open and decent food.
Stayed in May 2024
Reviewed: 26 May 2024
Brian
United KingdomSignposting within the airport could have been a lot better.
Did not have breakfast. Too expensive.
Stayed in May 2024
Reviewed: 26 May 2024
Emilio
United StatesWater pressure left much to be desired.
Proximity to the airport was perfect, though need to pay about £5 for the shuttle.
Stayed in May 2024
Reviewed: 23 May 2024
Nicholas
AustraliaGreat location, welcoming and friendly staff even at 1:00am. Facilities were very good.
Stayed in April 2024
Reviewed: 22 May 2024
Mark
United KingdomAll good
Very Good
Stayed in May 2024
Reviewed: 21 May 2024
Karen
United KingdomI don’t like the mould in the bathroom
It was offering a family room , breakfast was good choice
Stayed in May 2024
Reviewed: 20 May 2024
Anne-marie
United KingdomVery helpful staff
Stayed in May 2024
Reviewed: 20 May 2024
Nik
United KingdomN/a
Clean and smart
Stayed in May 2024
Reviewed: 20 May 2024
Anders
SwedenA/C very loud, if you are sensitive to noise when trying to sleep - bring ear plugs. Water pressure in the shower to low, reported to staff.
Easy access from the terminal (south). Large rooms. Friendly staff. Good bed. Iron, tea & coffe in the room. Possible to charge devices by usb.
Stayed in May 2024
Reviewed: 20 May 2024
Jackie
United KingdomI thought the transfer to terminal could have been included in the price of hotel as room expensivel
Had to leave before breakfast
Stayed in May 2024
Reviewed: 18 May 2024
Daniel
United StatesBed was vey uncomfortable and A/C was somewhat inadequate room temperature was very warm.
Convenient to Airport and train service. Food and Drinks were reasonably priced and good.
Stayed in May 2024
Reviewed: 18 May 2024
Anne-marue
United KingdomProximity to airport 10 mins walk
Stayed in May 2024
Reviewed: 17 May 2024
Abbas
MaldivesVery few facilities considering a big franchise hotel
Very near to the airport
Stayed in May 2024
Reviewed: 17 May 2024
Liz
United KingdomMaybe when you confirm booking you can put some directions of the beginning of journey from the terminal, I was fine once I got onto the path, but where that started was not that clear, ie you come out of the terminal and have to look behind you to that you need to go down in the lift.
Even though a 10 minute walk from airport, I prefer that to having to catch the Hoppa bus, Large room, some water included bottled in glass not plastic. Sound proofed well so no plane or other guest noise that was dosturbing.
Stayed in May 2024
Reviewed: 16 May 2024
Darren
IrelandEverything was fine
Liked where it was located, close to the airport.
Stayed in April 2024
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