Povey Cross Road, Horley, Horley, RH6 0BA, United Kingdom
#10 of 15 hotels in Horley
Guests' ChoiceBased on 3759 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.4
Facilities
8.0
Staff
8.5
Value for money
7.6
Free WiFi
8.2
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End of dialog contentReviewed: 8 June 2024
Elaine
CanadaWould have liked to have a mini fridge in the room the room
Breakfast was good. Lots of variety
Stayed in June 2024
Reviewed: 7 June 2024
Pushpinder
United KingdomThe journey from Gatwick Station.
We arrived after dreadful journey from Gatwick station which was so confusing to get the bus. It was a smooth check-in and the staff member was very nice and even better as we had been chosen as quest of the day which included a upgrade and a compliment drink from the bar.
Stayed in June 2024
Reviewed: 6 June 2024
Alexandra
United KingdomNothing
Quality of room, bedding was excellent and very comfortable bed.
Stayed in June 2024
Reviewed: 6 June 2024
Nicola
United KingdomGreat location and very good shuttle bus service
Stayed in June 2024
Reviewed: 5 June 2024
Doreen
SpainToilet didn't flash very well
Breakfast wax OK but not very hot
Stayed in May 2024
Reviewed: 5 June 2024
Sandy
SpainNo free courtesy bus from the airport and stations
Staff were friendly and polite,good food especially breakfast.
Stayed in May 2024
Reviewed: 2 June 2024
John
United KingdomFamily room booked, but not set up & no bedding for sofa bed.
Clean
Stayed in May 2024
Reviewed: 2 June 2024
Mary
United StatesThe bed and pillows were not to our taste, but I believe there was an option for a different pillow
Absolutely immaculate bathroom. Good food in the restaurant. Very friendly and helpful service. Bed a bit hard for our taste.
Stayed in June 2024
Reviewed: 30 May 2024
Elizebeth
United KingdomUnfortunatly the bathroom wasn't exactly clean, hair on the bathroom door and finger prints all over shower screen. The aminities were not topped up ie only quarter of a toilet roll and 4 tissues left in the box. The kettle didn't work properly, there was a load noise coming from the bathroom all night.
Staff were friendly, the breakfast was really nice and bed was comfy.
Stayed in May 2024
Reviewed: 30 May 2024
Abbigail
AustraliaProximity to Gatwick, modern.
Stayed in May 2024
Reviewed: 29 May 2024
Lisa
United StatesThe room was nice, shuttle was covnvenint and the breakfast was great.
Stayed in May 2024
Reviewed: 29 May 2024
Darren
United KingdomJust the beds. Fine for one night but not the most comfortable.
Hotel being refurbished. Everything felt new. Excellent value for money. Rooms very comfortable. Quiet location but the excellent Hoppa bus got us to our terminal in no time.
Stayed in May 2024
Reviewed: 29 May 2024
Libor
Czech RepublicBreakfast, especially the personal care of Angela and her morning colleagues
Stayed in May 2024
Reviewed: 28 May 2024
Dawn
United KingdomNA
Close to airport and bus transfer was easy.
Stayed in May 2024
Reviewed: 27 May 2024
Jessica
New ZealandFelt like the check in was rushed, we didn’t realise that with our upgrade (guest of the day?) that meant we could have breakfast in the morning before our flight. This would’ve been really useful information.
Lovely clean bedrooms, comfortable beds, close to the airport and quiet location
Stayed in May 2024
Reviewed: 27 May 2024
Richard
United StatesConstruction project.
Everything was great except construction work going on.
Stayed in April 2024
Reviewed: 26 May 2024
Zora
Trinidad and TobagoNil
The hotel was nice and room very spacious. However renovation was being done at the time.
Stayed in May 2024
Reviewed: 26 May 2024
Helen
United KingdomParking
Sort the parking out. We were leaving at 3:30 in the morning. Parking was limited and initial fee was £20! For all the positive ratings I have given I wouldn’t stay again because of this
Stayed in May 2024
Reviewed: 25 May 2024
Victoria
United KingdomBreakfast was great, lots of choice and variety and all very tasty. Staff in the morning welcoming and smiley, was a pleasant morning due to this.
Stayed in April 2024
Reviewed: 22 May 2024
Vanessa
United KingdomNoise from other guests and paying to park
Clean and convenient
Stayed in April 2024
Reviewed: 21 May 2024
Maria
United StatesThe renovation process
Cleanliness
Stayed in May 2024
Reviewed: 21 May 2024
Lisa
United KingdomExcellent Location for airport. Staff very friendly and tentative
Stayed in May 2024
Reviewed: 20 May 2024
Allan
CanadaAll OK
Good Breakfast. Good location.
Stayed in May 2024
Reviewed: 19 May 2024
David
United KingdomNo breakfast as flight too early
Stayed in April 2024
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