Bassenthwaite, Keswick, CA12 4QG, United Kingdom
#4 of 27 hotels in Keswick
Guests' ChoiceBased on 1654 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.2
Staff
9.6
Value for money
9.0
Free WiFi
8.5
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End of dialog contentReviewed: 23 May 2024
David
United KingdomOn the 1st day the breakfast took too long to arrive
First class breakfast
Stayed in May 2024
Reviewed: 23 May 2024
Phillip
JerseyBathroom, particularly shower was on the small side but I guess consistent with an old manor house.
Lovely rustic atmosphere, very comfortable.
Stayed in May 2024
Reviewed: 22 May 2024
Cambes
Abkhazia, GeorgiaThe height and size of the bed awkward to get in and out..took up most of the bedroom Only one chair in the bedroom .
Friendly staff polite always willing to help . Location.. homely atmosphere.. hotel clean from lounges to rooms.
Stayed in May 2024
Reviewed: 21 May 2024
Charles
United KingdomHad expected a king size bed
Super helpful and friendly staff
Stayed in May 2024
Reviewed: 20 May 2024
Joan
United Kingdomit was disappointing to have only one armchair in our bedroom. we couldn't both sit and read or enjoy the view
the food was very good and the staff were friendly and efficient. the reception rooms were very comfortable and quiet
Stayed in May 2024
Reviewed: 20 May 2024
Donna
United KingdomThe hotel was beautiful..we had a lovely big room..with a lovely view of the hills...the sun terrace and garden were really nice..with beautiful flowers and trees...really loved the place.
Stayed in May 2024
Reviewed: 19 May 2024
Marian
United KingdomCreaky floorboards. Breakfast waitress more interested in talking than paying attention to her job. Restricted parking
Atmosphere
Stayed in May 2024
Reviewed: 17 May 2024
Andre
United KingdomThe downside to our room was the smell of dog. I love dogs but don't really want to sleep in a room where dogs have been. In my opinion, it would be better to have rooms allocated to specific rooms for people to bring their dogs to. The only other issue I had was my wife is coeliac and cannot eat gluten. She had to return dishes a few times although it was discussed at each meal. Breakfast however was not a problem and really delicious.
A female member of staff was a pocket rocket! She was excellent when she wasn't on reception, serving dinner/breakfast she would be sweeping outside. She was on the go all the time, a brilliant, cheerful chatty member of the team. I just wish I'd got her name. I loved my room for the views and the decor.
Stayed in April 2024
Reviewed: 15 May 2024
Gabrielle
United KingdomThe staff are fantastic. Location is beautiful. Food is fresh and well cooked. Rooms are clean and bright.
Stayed in May 2024
Reviewed: 14 May 2024
Chris
United KingdomThe most dog friendly hotel we've ever stayed at. Everything was excellent, couldn't recommend it enough
Stayed in May 2024
Reviewed: 13 May 2024
Paula
United KingdomN/a
Relaxing with plenty of character with fantastic views & very polite & helpful staff.
Stayed in May 2024
Reviewed: 13 May 2024
Hill
United KingdomNothing
Very nice character- decorated very well in line with age of property. Perfect
Stayed in May 2024
Reviewed: 12 May 2024
Darren
United KingdomStaff couldn't do enough for you, breakfast was very good with fresh local produce. Evening food to a very high standard
Stayed in April 2024
Reviewed: 11 May 2024
Sandra
United KingdomFabulous hotel , rooms immaculate with amazing views and best hotel staff ever
Stayed in May 2024
Reviewed: 11 May 2024
Douglas
United KingdomIf people wish to eat with their dogs could they do that in the nearby snug.
Good selection for breakfast.
Stayed in May 2024
Reviewed: 9 May 2024
Jackie
United KingdomWould have been nice to have the option for a barista style coffee rather than just filter.
Lovely property that had all the amenities of a larger hotel with the added bonus of being extremely dog friendly.
Stayed in May 2024
Reviewed: 8 May 2024
Anthony
United KingdomI would have liked some normal museli or granola to be available with the other cereals at breakfast but that's a very minor request rather than a complaint. The breakfast options were were excellent.
The hotel is in beautiful condition, very well looked after and is clearly cared for. The staff were lovely, the gentleman working the bar and restaurant with the South African accent was so helpful and attentive, a real asset.
Stayed in May 2024
Reviewed: 8 May 2024
Lucinda
United Arab EmiratesFood was excellent
Stayed in May 2024
Reviewed: 7 May 2024
Matthew
United KingdomNothing it was perfect
Absolutely perfect, everything I needed, Staff so friendly & helpful & location was a dream, definitely coming back to stay here again
Stayed in May 2024
Reviewed: 7 May 2024
Sandy
MozambiqueMy room was one of thr highest in the building and while very comfortable and clean, the noise from the water/pipes every time someone used water (not in my room) woke me every morning. It was difficult to have a lay in/sleep undisturbed.
The place was fantastic. Everything you could need. Beautiful location, comfortable room and friendly staff. Super dog friendly.
Stayed in May 2024
Reviewed: 5 May 2024
Cj
United KingdomNothing not to like.
We had been staying somewhere else in Stratford upon Avon, due to be 2 nights, but it was so awful, we decided to head to the Lakes a day early, on the Friday, as we were due to go into our self catering accommodation on the Saturday. We booked last minute at the Ravenstone Manor and so, so happy we did. From the second we arrived, we were treated so well by the amazing staff. We had hot drinks by the open fire. We had a lovely evening meal, followed by a walk down to the lake and beautiful Church in close proximity to the hotel. We had a hot chocolate on our return. We slept well and had a delicious breakfast the next morning; again the staff were incredible. Loved this hotel and would definitely recommend to everyone.
Stayed in May 2024
Reviewed: 4 May 2024
Martin
United KingdomRoom small but comfortable but bathroom was tiny, would be much better laid out with bath removed and just shower instead giving a bit more space.
Fabulous location, lovely Manor House full of period features but also all mod cons expected. Staff were amazing, so friendly and nothing was too much trouble, food excellent both breakfast and dinner.
Stayed in May 2024
Reviewed: 4 May 2024
Stephen
United KingdomVery comfortable
Stayed in May 2024
Reviewed: 2 May 2024
Graham
United KingdomRoom a bit on the small side and requiring updating. Clean, quiet and comfortable though.
Brilliant location. Excellent breakfast and really enjoyed dinner. Hotel was so good at accommodating our dog.
Stayed in April 2024
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