Noise level high. Doors banging, talking and tv from other rooms could be heard.

The rooms are nice. Comfy bed. Staff extremely helpful. Food from the restaurant is delicious 😋

Stayed in April 2024

Some staff seemed uninterested and disillusioned.

Great location near Manchester Airport and the city centre.

Stayed in January 2024

Some staff seemed disillusioned and not interested.

The hotel is in a fantastic location near Manchester Airport and also major Motorways and A roads. The hotel allows convenient access to Manchester City Centre. Most of the staff were helpful. The breakfast was fantastic which caters for most people.

Stayed in January 2024

Lovely pool, friendly staff and a very generous sized room.

Stayed in March 2024

Room was too small for two people. No where to hang up clothes or put them in draws.

Excellent staff.

Stayed in April 2024

In my large room (402) the layout was such that comfortable seating could only be sited in the dark, short corridor area next to the shower. That seating was a three-seater vinyl covered bench of the kind you might see in a bus station or airport lounge. I only ever used it to put on my socks and store the spare pillows I didn't need. We didn't have a glass in the bathroom for a quick drink of water. There were several lamps in the room but all were very low voltage and the overall effect was more 'gloomy' than 'subdued''. (except for the bathroom which was well lit) There was nowhere in the bathroom to put wet towels until they dried - no towel rail. The only heater was on the window wall, next to the long dressing table. There was no guidance in the room about the facilities, other than a QR code reader inviting me to 'contact the team about anything'. That became more irritating as the stay progressed. The TV had options for channels and instantly invited me to ''press the Sky button'' but there wasn't one, just a standard tv controller. The main dining area was a pub-style with tables of four in a very noisy atmosphere next to the bar. As a group of eight we needed somewhere to talk together and the conservatory, alongside the bar, was made available. The delay in taking our food order until 9pm meant that it became cold as the evening went on and there didn't appear to be any heating. It also took a long time before staff realised that we needed the lights on too. The food was generally ok but didn't seem to be prepared on the premises so when I asked for another vegetable to go with the salmon dish on the menu, served with mash and broccoli, I didn't get one. Sadly, the menu didn't include side orders of veg, apart from Battered Onion Rings. We didn't get a chance to try the gymn or pool. Too busy talking.

We came to The Village for the first time in high expectation, having seen the website. It had an added attraction in that many of our group went to school on the site a long time before its conversion to a hotel The staff were generally brilliant. They coped with uncertainty about numbers of our group arriving/staying/dining really well. They were always helpful, polite and smiling when approached. They were helpful about bus routes into Stockport. One of the waitresses came to our aide when our group, using a separate part of the dining room (conservatory), were overlooked for food orders until late into the evening. She left her station and took our food orders, making sure we had everything we needed. Her action changed the whole tone of this review! The bedroom was large (a Club Room) and the shower wonderful. There was no messing and guessing with levers and taps with wet hands to make the showers work because there were clear on/off buttons for the hand-held shower and the large 'rainforest' shower above. There was a long shelf above the hand basin so plenty of room to store washbags and contents. The bed was large and very comfortable and I had a good supply of tea bags, coffee sachets and milk pods, topped up by the housekeeping staff on request. The heater/electric radiator was very effective in changing the temperature quite quickly in the cool mornings and evenings. The food in the bar was ok and so was the wine selection.

Stayed in April 2024

Room could do with refreshing

Receptionist on check out friendly and efficient

Stayed in April 2024

Disappointed. Paid on check in for diner then got charged again. Didnt include drink so ended up paying £22 for a £16 meal.

Stayed in April 2024

Paying to park Aircraft’s waking you up

Decent location Clean Smart Decent facilities

Stayed in April 2024

Restaurant is quite noisy with live football more like a pub

Good gym and pool facilities

Stayed in April 2024

A very noisy dinning experience, great for sporting events but would be nice to have a choice . …

Stayed in April 2024

Beds uncomfortable very poor quality need upgrading

Location and friendly

Stayed in April 2024

Not much options on the tv and bath was too small

It was Comfortable

Stayed in March 2024

1 very small, very slow lift, no socket close to the bed, little sockets overall in the room, making charging a phone and laptop difficult. Very dark room, bathroom door was self closing, I kept running into the door - I live in hotels- I am not used to this. Extremely expensive for what the hotel is, needed it for its location, most Arab stations didn’t work

Interesting self check in, breakfast was very good, lots of space, good size room

Stayed in March 2024

Bar was incredibly noisy when the football was showing, several individual lights in the room to turn off

Good size rooms, clean and comfortable, easy check in

Stayed in March 2024

Very loud dripping noise in the room, but no visible leak however concluded it was pipes running through the room.

Location to where we needed to be was the best position.

Stayed in March 2024

Good breakfast for the price.

Stayed in February 2024

Shame no tea/ coffee facilities in the room. Room got hot during the night.

Good location to the airport - very friendly staff. Decent breakfast choices and value for money.

Stayed in March 2024

The breakfast wasn’t so great

Restaurant served good tasty food in the evening

Stayed in February 2024

Breakfast was poor

Like the sports bar

Stayed in February 2024

We decided to book for another night and the difference in price was shocking! We paid £80 for the Friday and had to pay £214 to stay another night.

Clean rooms, friendly staff and a lovely atmosphere.

Stayed in February 2024

Terrible WiFi. Just awful. Couldn’t call loved ones back home from room

It’s close to family

Stayed in February 2024

Staff were polite and was a good stay for me and my wife

Stayed in February 2024

Didn’t have much choice for breakfast (I’m coeliac, there wasn’t much choice)

Location and facilities

Stayed in February 2024