Although it basically has everything you need, we personally prefer to have a window. the air circulation was well regulated, but it still feels a bit closed off. price-quality ratio is good.

The perfect location

Stayed in May 2024

No TV

Central location. Comfortable bef

Stayed in May 2024

Noise from air handling equipment

No breakfast

Stayed in May 2024

Very clean room with everything I needed for one night in central London. Comfortable bed and great shower

Stayed in May 2024

Beds were very low, and just a mattress on the floor really. The floors were not vacuumed during the stay and debris built up quickly in the room. I also didn’t like that the toilet door didn’t fully seal. I stayed with a friend and we felt that the toilet was not private at all as you could hear and see everything. No TV or bench space to put anything. Room makeup service was also limited to fresh towels and toilet rolls being placed on the bed. The beds remained untouched. Just didn’t feel that paying the price we didn’t match the service provided.

Location was amazing and ease of getting everywhere was incredible.

Stayed in May 2024

Bagagerie payante

Situation exceptionnelle. TOP

Stayed in May 2024

Room is hidden in a maze of hallways. Shower drain clogged so the whole bedroom flooded with water including some clothes. Had to use towels to mop up and asked for replacement towels three times and these were not delivered. Five hours later I went to reception on my way out for dinner to ask for them again, staff seemed unbothered. Got handed the towels there and then to trek back to my room and drop them there myself. Poor customer service.

Central location and quiet rooms.

Stayed in May 2024

The room

Location

Stayed in May 2024

Having no windows in the room is more unpleasant than one imagines. Claustrophobia sets in, and the provided subdued lights are insufficient, e.g. I had to shine my phone's torch over my wife's face so she could apply her makeup. Also the sink was clogged, with no way to reduce the flow from the 2 setting tap (fully on or fully off). I bumped my head on the top bunk 5 times throughout the 1 night stay, and use of the iron is £10, £60 to stash a couple suitcases ("but if you come to me I'll do it for 30, just for you").

Location and price can't be beaten. Very comfortable, very large mattresses

Stayed in May 2024

As another reviewer has mentioned, the room was claustrophobic There is no cupboard or hanging space for a longer stay than one night The shower area soaks the whole room once you get out, Needs shelves or something to keep things on during stay. No fridge or cooler to keep bottled water cool Even after knowing what to expect, the value exceeds the negatives, and the location is perfect. Small changes would really improve the rooms.

Location perfect. Nice clean hotel Nice room Really easy check-out

Stayed in May 2024

Check out is 10 am but you can check your bag for £15.

This is an introvert’s dream! I was able to check in and needed very little interaction with staff (though there were always staff ready to help with a tablet to help). If I had a question I could send a WhatsApp message and it was answered in seconds! There are 6 elevators that are large and very rarely filled up. I did not have to wait long for an elevator no matter what time of day! Water pressure and temperature were perfect! Internet was fast enough for me to connect to video meeting one morning. Walls are thick and rarely heard any guests. Also location, location, location!!!

Stayed in May 2024

Temperature control isn’t very effective

Simple, clean and modern

Stayed in May 2024

check out was self service and staff weren't helpful or welcoming on arrival

location and room were fab

Stayed in April 2024

We have stayed here a few years ago and had a good experience however this time staff were rude, if you get there early you have the option to either pay £40 for early check in or £15 PER ITEM to leave your bags in the luggage room. Same when you check out £15 per item or around £50 for an extra hour or 2 in the room. I dont know any orher hotel I have ever been to where you have to pay to leave your bags in the luggage room. Don’t bother staying here pay the extra staying in a nicer hotel rather than paying to leave your bags, also most other hotels at 11am checkout this is 10am.

Cheap hotel and central london, good location

Stayed in May 2024

- The Breakfast was not my cup of tea. You could choose from a menu, which "set" you wanted and you would get that served. The water glasses had old water stains on it and the water in the water jugs had lint in it. - There are no windows, so that is something not everyone is used to. - Finding your room can be challenging, because it is like a labyrinth. I wasn't so lucky to get a room next to the elevators, so it took me a while to find my room. - The rooms were clean, but I found one long strand of blond hair in the bathroom and I have black hair. The rest was very clean. - I was a bit shocked about the price of renting the blow dryer. 10 pounds so that I can dry my hair. I contemplated renting, just to find out, that there were non left. I had no chance to dry my hair, even if I paid that money. So for people with longer hair or just wanting to dry their hair, take a blow dryer with you, because I had to leave the hotel with wet hair and with lower temperatures outside, I was freezing.

- The location was absolutely fantastic. The walk from the underground station is really short and it is just around the corner of Chinatown and SOHO. - The cost/performance ratio for London was really good, considering the location. - The beds were very soft and had a lot of power sockets for charging. Even some USB A Ports for charging in case you forgot your travel adapter. - The staff were very friendly and helped me whenever they could or when needed. - Check-in was also quite simple and not complicated and was done on iPads. - Everything was quite new and not too used and had a warm, earthy and modern design. - Airconditioning worked really well.

Stayed in April 2024

The lack of windows in the room

The most amazing location in central London. Accessible room, very spacious and very comfortable.

Stayed in March 2024

Toiletries had not been refilled

Staff were very welcoming, room was clean, location was so good for the purpose of our visit, bed was comfortable.

Stayed in April 2024

Property look good and picture, but if you don't take a deep look, you'll not see that there are NO WINDOWS in all the rooms, which is a bad surprise. Moreover, it's impossible to join the staff through phone, mail, ... (at least booking helped us). The AC wasn't working, but we succeed to reach the staff present and get another room

Location was really good. It was clean and they changed the room when we tell that the AC wasn't working

Stayed in April 2024

Room was a distance away on 3rd floor - however I still had to climb and and descend several more stairs with a lot of luggage that I had to move one at a time. Staff help would have been appreciated due to location.

Friendly and efficient service. Central and convenient location. Comfortable bed and great shower.

Stayed in May 2024

Room was very hot once someone had been in the shower (probably due to the lack of windows) however it cooled down eventually. If it was the summer months it might not have done so

Modern environment with cafe facilitates and bag storage downstairs. On site vending machine with essentials/toiletries was useful as we had forgotten a couple of items. Very central location for Theatre

Stayed in April 2024

Our room felt almost too spacious, like it was lacking something, it almost felt like a warehouse space. The lack of items like a tv, phone, or even something like a chair made the room feel a bit more basic. We did find a bedbug in one of the beds which we did speak to the manager about, but obviously wasn’t very nice.

Great location. Comfortable beds. Modern feel in rooms and lobby. Ideal for bigger groups- not many other hotels that offer rooms for large numbers of people.

Stayed in May 2024

Beds were just 4 single mattresses on the floor, when I moved a mattress there was all hair and bodily hairs around the outskirts of the floor.

It was central to everything we wanted, reception area was lovely

Stayed in May 2024

No slippers, no water, I paid £162 for a night not worth it

Comfy bed

Stayed in May 2024

I was really disappointed that the gym was closed for the time when I had pre-paid for a session.

Stayed in May 2024