Pillows were kindly uncomfortable

I like the shower, the hot water was refreshing. Also breakfast was good and variable.

Stayed in May 2024

Shower room didn't have ventilation. There is no line to dry clothes.

Room is clean and modern. Breakfast was good.

Stayed in April 2024

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Top cleanliness and very kind and caring staff. The rooms are spacious and well furnished, nice to also spend time in.

Stayed in April 2024

We didn't have the breakfast buffet included with our room but paid for it one morning and were a blt underwhelmed given the cost, but it was fine.

The standout favorite of the 4 hotels we stayed at during our time in Thailand. The hotel is beautiful, impeccably clean, and staff are all amazing and so friendly. The hotel bar is also excellent, with a long and beautiful cocktail list and skilled bartenders. We loved the bartender Faustino!

Stayed in April 2024

The GF restaurant menu is a little bit confused. it isn't really Mediterranean and some of the dishes are a bit odd.

Great location, breakfast is great, very luxurious room

Stayed in April 2024

Just a minor noise issue from a nearby food court, but by 00:00 they do turn it off. And on checking out was a bit slow progress.

Everything very close to Perfection. Melia Chiang Mai deserve it 5⭐️⭐️⭐️⭐️⭐️ rating. From the moment we arrived we feel special, attention to details. Staffs are exceeding excellence, they are happy and work as a team. The most impressive things about this place to me is how the Hotel owner treat the staffs and providing everyone with meals on a daily basis. Thanks you for keeping your staffs Happy as in return they will continue exceeding ( it’s a wonderful concept).

Stayed in April 2024

Bar in 22nd floor was closed for duration of our stay for renovations. We wish we had been told in advance as we were looking forward to sunset drinks there. WiFi disconnected frequently. That was frustrating.

Location and staff were very pleasant.

Stayed in April 2024

It’s a very busy hotel

Location, service, relation price quality

Stayed in March 2024

Nothing applicable

Friendly and welcoming staff, informative concierge and they upgraded me after I had a long day and disappointment at another hotel close by in Chiang Mai. The gym is excellent and the rooms clean and spacious. Breakfast choice was ample and they had some dietary foods too.

Stayed in March 2024

Breakfast was not very good.

Stayed in February 2024

Staff. Comfort. SPA .

Stayed in March 2024

Wonderful and spacious room. Very modern and clean. The staff were amazing and always went above and beyond to ensure our stay was a pleasurable one.

Stayed in March 2024

The reception staff could speak better english since they have to deal with all kind of questions and resolve problems. We managed, but expected more easyness.

The hotel is gorgeous. The location is perfect, near markets, shops, laundrys, but far from noises and confusion. The breakfast is superb and the kids club is amazing (lots of games, toys, amenities and very very clean). The is beautiful and the kids pool is so much fun. Room service super fast and delicious.

Stayed in February 2024

Great location, quite, walk distance from the night market

Stayed in February 2024

Sometimes it took a while to wait for the elevator and get into it.

Very nice, clean hotel. With amazing breakfast!

Stayed in February 2024

This is a new property and is a proper 5 star experience. Beautiful rooms with city views, abundant breakfast with diversity, gorgeous spa and the poolside is a great area to chill after visiting places. The rooftop bar has spectacular views for sunset drinks. Highly-recommended for stays past a few nights as it’s like a home away from home. The Amelia brand rocks!

Stayed in February 2024

Rooms

Very clean and excellent property Maintained very well. Nice rooms and enjoyed a lot.

Stayed in January 2024

There was a small mishap in the transport but it was elegantly solved. Kids pool was closed for construction, so you might want to check how long this will still be happening, if this is important to you.

I spent three nights with my two small boys (1YO and 4YO) here. Participating that I would be solo parenting for a few days, I tried to pick the best and comfortable accommodation for that - so the child playroom was a major plus. And it was truly amazing! All the details were so well thought out, the sky lounge bar was great, our room was spacious and fresh, the playroom felt as new, beds were great, staff was amazing. The location was right next to the night market and I walked with my two small children, I never felt uneasy or unsafe (though we were there between 7 and 9PM, so early evening). My only regret was that my husband was not able to join haha, I would have loved to spend a night at the sky lounge restaurant together! Thank you for the amazing stay! Would definitely come back.

Stayed in February 2024

pool is rather small, can't really swim. I shouldn't have to pay for the drinks by the pool side since I have free access of drinks on top lounge anyways..... why did they charge me is questioning me.

Stayed in January 2024

1. ceilings are way too low in some parts of the hotel, to the point where if you’re 1.8 meters you will need to tilt your head. We switched our initial room due to loud AC, got an upgraded room which was bigger but, super low ceilings and a window facing a wall with white stickers on it (to prevent you from seeing you’re facing a wall in a premium room) made it, despite its size, feel claustrophobic. 2. breakfast was overpriced and didn’t offer enough of a selection.

the lobby is pretty, pool area was good and the everyone on staff is very nice and polite, especially Au at the front desk who helped us.

Stayed in January 2024

The swimming pool was small, the celling was not high on the 3rd floor.

The location was very convenient, just 2mins walking distance to the night market for shopping or dining. New facilities in gym room & opens 24/7. Delicious breakfast, spacious room, friendly & professional staff The best service was YHI spa, its environment was beautiful, and the staffs were professional. It provided a variety of spa treatments, the "signature treatment" was perfect, we did twice during our trip.

Stayed in January 2024

Hard to park the car at night due to lack of spaces.

Best City Hotel I’ve stayed at in Chang Mai

Stayed in December 2023

The pool doesn't get the sun all day and was cold

Wonderful stay - large rooms, extra comfy beds and an amazing shower in the room. Loved the pool beds and service.

Stayed in January 2024

Beautiful hotel with stunning views. The room was super comfy with great furnishings and comfortable beds. The view from the room was lovely. The kids club is the best I've seen. Breakfast had all the options too with very friendly staff.

Stayed in October 2023