A very pleasant hotel in the heart of the city. The staff is very friendly and helpful. We stayed at this hotel for 7 days and felt at home. Thank you very much to all the staff of the hotel, especially for Suzan and Yasar Kilic. They helped arrange airport transfers, car rentals and hot air balloon flights.

Stayed in May 2024

Our room is under the restaurant so it could be noisy when the restaurant is open. However, we got some earplugs and this not affect our stay in the hotel.

Everything. Staff, big room, attention to details and personal interaction of staff.

Stayed in May 2024

Centrally located within Goreme

Stayed in April 2024

I liked everything

I liked everything. The staff helped me organize my husband's birthday. I am very grateful to them! You are super! The hotel is comfortable, they gave us a wonderful room, even better than what we rented last year; We really liked the mattress and pillows, I had a good sleep

Stayed in December 2023

The room was very comfortable, the staff was always kind and avaiable for any kind of suggestion. The restaurant of the hotel was so special that we decided to eat there all the evenings!

Stayed in September 2023

Everything was perfect

I loved the Cleanliness and the professional services from the staff!!

Stayed in October 2023

Mr. Ramzan and his team was amazing and welcoming. Since we didn’t take any tour packages Mr. Ramzan himself helped us with routes and local informations which we couldn’t find on Internet. The location was great and rooms were really clean. One could literally view hot air balloon from the room balcony.

Stayed in October 2023

No elevator

It sounds like you had a great experience at that hotel! Comfortable bedding, good facilities, friendly staff, and a great location are all important factors for a pleasant stay. It's always nice to find such a wonderful place to stay during your travels.

Stayed in October 2023

Cratus Hotel in Goreme orchestrated a flawless experience for us. From coordinating breathtaking tours like the Air balloon ride, ATV tour, to the enchanting Turkish night, they ensured every moment was memorable. Their shuttle services were efficient, and the restaurant served delightful Turkish cuisine and excellent wine. The staff's exceptional friendliness, assistance, and perpetual smiles added an extra layer of warmth to our first-time Goreme adventure. A heartfelt thank you for an amazing experience!

Stayed in October 2023

Nothing.

Everything! Our room was large and beautifully designed, location perfect, hotel restaurant one of the best in the area. But most of all the hospitality of staff, we felt so taken care of. Special thanks for finding a balloon flight for us in the peak period, when it seemed almost impossible!

Stayed in October 2023

The room was clean and modern yet still had a nice traditional feel. All of the staff were incredibly friendly and helpful, especially Ramazan who gave us lots of info on arrival, and Hizir on reception who always greeted us with a smile and taught us a few Turkish phrases! Great location and slick airport shuttle service. Generous breakfast with panoramic views.

Stayed in September 2023

Nothing at all!

Everything about this property was great & staff were so incredible and helpful

Stayed in September 2023

balloon view is not great

I wish I could rate more than 5 star. The reason for me saying that is, to start with, the welcome was very warm with the welcome tea and we were also allowed 4 hrs early check-in (we did give the heads up to hotel before our arrival). The staff is very friendly and taking of very small/big needs throughout the stay. We were discussing with them about our restrictions for balloon ride due to 3yr old. The manager instantly resolved it by arranging a babysitter and helped us do the balloon ride together. He also save the day by arranging an adhoc vehicle/driver for us to spend 4 quality hours exploring the nearby areas. Final day, when we were about to depart, we were running late to catch the flight. His amazing gesture when he and his team rushed to pack breakfast, arrange a cab and see us off with the take away apple tea really won our heart. It felt like our family was seeing us off with packed meal, tea and good wishes. Cappadocia is a great place to visit. In addition such an amazing and heart felt gesture made this trip one of the most memorable trip of my life! Can not recommend enough #cratus hotel and it’s staff 😊

Stayed in September 2023

N/a

Staff were excellent and always went out their way to help us Rooftop - amazing views Jacuzzi in our room also completed our stay

Stayed in September 2023

None

The people were really warm which made our stay there really enjoyable. We left the arrangement of our tours with them and everything was so easy and relaxing for us.

Stayed in September 2023

The hot tub was undergoing maintenance so we could not use it.

Super friendly staff. Luxurious accomodations. Central for all Goreme attractions. Free parking. Fantastic breakfast. High quality terrace restaurant.

Stayed in September 2023

Nothing

All was perfect!

Stayed in September 2023

Great place. We had an excelent room with a lot of space and a balcony where you can see the globes at sunrise. The guys at the restaurant were always smiling and interacting with our kids. They even let us use the room for a late check out so that our little one could sleep before our flight as it was late at night. Thank you so much for understanding our needs and for your outstanding attention. Highly recommended place to stay in this beautifull magic town.

Stayed in August 2023

Amazing property and location, service was incredible. Thank you so much for making our stay comfortable.

Stayed in August 2023

The jacuzzi on the terrace was a bit pricy; 100 euros for breakfast there in the morning (per person). No water in the jacuzzi the whole time we were there. No one used it, probably because it was too expensive. We would have used it if it was a slightly better price.

Lovely view of the city where we ate breakfast on the terrace. Breakfast was served on a plate with a large selection, in addition we were given a choice of eggs, coffee and freshly squeezed juice. The manager, Ramazan, went above and beyond our expectations. We were unlucky enough to get a crack on our front windshield while on our trip to Göreme. He followed us around to get this fixed. All praise to him. We have never experienced better service at a hotel. We had a great time. Lovely room, great staff.

Stayed in August 2023

The place is very good, staf is very friendly and the location is almost in the center, can walk.

Stayed in July 2023

Breakfast options

Friendly staff and value for money

Stayed in July 2023

I got to say, very nice place, nice workers, convenient location, wondeful breakfast. Worthy to stay at here for vacation.

Stayed in June 2023

If they could offer hookah/shisha, that would have been a bonus. Also, the jacuzzi in the rooftop was not working. But that could be ignored.

The hospitality was great!! The smiling staff the reception!! We loved our stay. The staff was extremely helpful with booking the taxis for us and guiding us about the places around in Cappadocia, just so that we could enjoy. Highly recommended!

Stayed in July 2023