The staff was incredible. Any question or problem I needed solved they assisted fast and confidently.

Stayed in May 2024

Na

The hotel is well maintained, and staff is very friendly. The room has a queen bath tub, which was an added benefit. The staff will help with all the bookings and best suggestions. The location of the hotel is just 5-10 mins walk to all good restaurants in goreme.

Stayed in May 2024

Lovely staff, very comfortable stay. Helpful when I needed papers printed. Excellent breakfast. No complaints!

Stayed in May 2024

We had few problems in the beginning but the staff was very nice and solve all of our problems. They even surprised my girlfriend for her birthday with very nice cake and sing to her happy birthday 😁 Overall very nice experience!

Stayed in May 2024

Personal

Stayed in May 2024

To dark at night,m going to our room

Location to centre and to transportation area, Food , Staff everything was perfect !!! Highly recommended !!! I love that the room has a jacuzzi and sauna ! Cozy place to chill and stay. You can see the hot air balloons too in terrace

Stayed in April 2024

Nobody cleaned the room, not even asked. We also didn't get fresh towels. We've stayed 3 nights. Also poor brekfast, cold cafe at the brekfast.

Room was very nice, just like at photos

Stayed in April 2024

The only downside was that our room was never cleaned for the 4 nights we were there. Even after we've asked, it was not done. Explanations should be provided in the room about the cleaning schedule.

Very charming, well located hotel. From the terrace you can observe hot air balloons. Reception staff, Mansoor and Ibrahim made sure we had everything we need. They are very friendly and ready to help anytime with arranging tours, transportation and other services. Excellent breakfast, lost of variety. Emine offered an excellent service with the food.

Stayed in March 2024

Everything was amazing.

Stayed in March 2024

The bathroom was very tiny and as a suggestion if the spa area could have partition then it will be amazing.

The staff was very accommodating to our requests, room size is good with spacious spa facility.

Stayed in March 2024

The breakfast was little below standard. Especially there was no yogurt 😕

Manager Mr Ibrahim was very nice and helpful.

Stayed in February 2024

The hotel is located at the bottom of the hill, so no great view of the balloons. You definitely see them, but not what you expect from the internet. All rooms, except for one, are on the ground and underground levels. The hot water pressure was low, I was unable to shower with hot water unless I would be holding the knob the entire time.

The hotel is new, rooms are SPACIOUS and clean. Great breakfast! Hot tub in the room - helps with freezing nights. The staff responds very fast. The location is very close to everything.

Stayed in December 2023

The room was very comfortable and large. And the stiff was very friendly and helpful. The location was very central.

Stayed in January 2024

Clean and spacious room. Excellent breakfast

Stayed in October 2023

More of modern hotel. Great location. 5 min walk to town. Friendly staff

Stayed in October 2023

The breakfast room was very cold. We had to wear a jacket while we were having breakfast

New hotel (outside they are still building walls). Comfortable and big rooms.

Stayed in October 2023

Excellent location, very central. Room was great and very clean. All staff were lovely and helpful.

Stayed in November 2023

Charming new hotel placed 5 min walk from Goreme center, friendly stuff, excellent breakfast preapared by abla

Stayed in November 2023

No window to open.

Really spacious room, it was nicely designed with a great bathtub. The room gave an exclusive feeling and had a good athmosphere

Stayed in October 2023

Not much really. Restaurant service is only available for breakfast but many other excellent food choices are less than 10 mins walk away. Location of guest safe deposit facility in the room was very low to the ground so needs to be lifted for better / easy access.

Well located, comfortable and clean hotel offering great service to guests. Recently opened, this well presented hotel offers much of the local Cappadocia charm. Room was spacious, had a large spa bath and was really warm in the evening as the outside temperature dropped. a great location being only a short stroll from the centre of Goreme, without hills or steep roads to climb to access like many of the traditional cave hotels in the town. Has a good viewing terrace to relax around and watch the early morning hot air balloons as they float over the town. Staff were extremely polite, very helpful in organising airport transfers (Kayseri) and can also book tours and air balloon rides for the more adventurous! The breakfast service was far better than we expected. Very happy to recommend to other travellers and would definitely stay at this hotel again.

Stayed in October 2023

The staff were amazing! The location was fantastic, only a 5-10 minute walk to all the shops and restaurants! Couldn't recommend this hotel enough! Exceeded my expectations and was much nicer in person!

Stayed in October 2023

Barking dogs outside.

Awesome place! Would stay here again. It is brand new. So everything is brand new and shiny. We stayed in their biggest room which had its own private terrace. We could see the hot air balloons right in front, you could almost jump up and touch them.

Stayed in October 2023

Nothing to complain about, just some observations. Power shower leaks onto the bathroom floor. All the doors creak loudly (so no sneaking around at midnight). The breakfast could have been on the rooftop (weather permitting) to enjoy some of the amazing surrounding views...

The property is new, clean and spacious. The breakfast was superb. Staff were very accommodating. The bed was comfy. Location is just a short walk from the main buzz, but no hills to climb and a lot quieter.

Stayed in October 2023

Nothing

Staff are very welcoming and helpful. Good customer service. There's someone in the reception 24/7. The Hotel is very clean with good decor. Spacious room, having an AC and mini bar is great The breakfast is great, food is tasty and the ambience is good. We watched the hot air balloon from the roof top of the hotel, it was amazing. Location is really good as it is near the town centre, less than 5 minute walk. Overall, its an excellent experience at Premimum Cappadocia Hotel. Highly recommended!

Stayed in October 2023