222 E Portland St, Downtown Phoenix, Phoenix, 85004, United States of America
#38 of 131 hotels in Phoenix
Guests' ChoiceBased on 785 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.7
Staff
8.9
Value for money
8.6
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Crisoforo
MexicoThe sheets were not too comfortable at least in my opinion other than that highly recommended
The property have clean facilities, a fantastic view to see the sunset and a great location.
Stayed in May 2024
Reviewed: May 29, 2024
Deanna
United States of AmericaOur phone in the room did not work for the entire 2-night stay. We were told they would come back and fix it but never did
Always a great location to find food or drinks
Stayed in May 2024
Reviewed: May 27, 2024
Julian
United States of AmericaEverything was awesome
Yes
Stayed in May 2024
Reviewed: May 26, 2024
Alina
United States of AmericaExpensive snacks
How comfortable, at home, and wonderful the rooms were, and how cool the decor is
Stayed in May 2024
Reviewed: May 24, 2024
Shawn
United States of AmericaThe walls are a bit thin, I could hear people in the other rooms.
Great value. Clean hotel. Great location.
Stayed in May 2024
Reviewed: May 14, 2024
Krisinda
PhilippinesNone.
Quaint hotel. Excellent facilities. Great frontdesk staff. Nice pool. Free parking. Good bar and restaurant.
Stayed in May 2024
Reviewed: April 28, 2024
Darryl
United States of AmericaNo complaints
Great Breakfast!
Stayed in April 2024
Reviewed: April 22, 2024
Anastasia
United States of AmericaThey did not disclose that parking was not included. Or if they did, I did not see it until I arrived at the property and had already booked. The parking that was provided did not feel safe as a female traveling on my own.
Decor, room comfort.
Stayed in March 2024
Reviewed: April 12, 2024
Mark
United States of AmericaI had no negative thoughts throughout my time there.
I booked the room based on location (I was working in town) and rate, it was within my company's guidelines. I walked there and really enjoyed my impression as I approached the property. then was happily surprised by the decor in the lobby, then stickers on the elevators and then blown away by the layout of the room. I truly wish that my trip would have allowed me to be there longer than I was and I definitely bookmarked it as a place to return to in the future.
Stayed in April 2024
Reviewed: April 1, 2024
Mariana
United States of AmericaFront desk super friendly and helpful
Stayed in March 2024
Reviewed: April 1, 2024
Guerrero
United States of AmericaNo problem everyone we good
Everything
Stayed in March 2024
Reviewed: April 1, 2024
Barbour
United States of AmericaThe elevator was kinda confusing
The staff was amazing! The room was perfect, the view was beautiful. Had an amazing stay! Location was great!
Stayed in March 2024
Reviewed: March 30, 2024
Daniel
United KingdomThe rooftop was closed due to a leak the first 3 days of our stay which was a shame.
Nice hotel in a good location for attending downtown events. Stayed there as in town catching a couple of Suns games.
Stayed in March 2024
Reviewed: March 30, 2024
Dave
United States of AmericaThe breakfast tasted horrible
Stayed in March 2024
Reviewed: March 28, 2024
Janeth
PhilippinesLoved the room and Jack
Stayed in March 2024
Reviewed: March 18, 2024
James
United States of AmericaThe worse thing is parking. They need some kid of parking lot or something. Why pay all this money and don't even get parking besides out on the street.
The hotel was clean and nice.
Stayed in March 2024
Reviewed: March 14, 2024
Rebecca
United States of AmericaBreakfast in restaurant bar in lobby was horrible service & waited over an hour for food and it was bad ... owned by different company but was a waste of time & money.
Location and staff!
Stayed in March 2024
Reviewed: March 7, 2024
Alan
New ZealandVery quiet and comfortable and close to public transport.
Stayed in February 2024
Reviewed: February 13, 2024
Diane
United States of AmericaStaff was very hospitable and friendly. Jack was a really nice person. Had expected to have a restaurant that was better accessible than outside and the weather was extremely cold to even think about the rooftop.
Stayed in February 2024
Reviewed: January 30, 2024
Claire
United KingdomEasier/free parking would be a big plus, and we felt it was a little expensive for the time of year and given the hotel wasn’t busy.
Very comfortable bed and good location for walking to bars and restaurants (particularly Matt’s Big Breakfast!). Rooftop views are lovely but bar was closed because of the weather when we were there.
Stayed in January 2024
Reviewed: January 30, 2024
Greg
United KingdomThe coffee shop was closed for repair so no breakfast available
Good downtown location with some good bars and restaurants close by. Modern decor and decent sized bedroom. Roof top terrace good but gets very busy at weekends
Stayed in January 2024
Reviewed: January 29, 2024
Aunjanette
United States of AmericaThe smell of our first room
Location, bed , staff
Stayed in January 2024
Reviewed: January 29, 2024
Soto
United States of AmericaI loved everything
Everything was so nice
Stayed in January 2024
Reviewed: January 13, 2024
Morgan
United States of AmericaThe parking is a nightmare. There’s maybe 5 free spots for the whole hotel. Everything else you have to pay for parking $20+ for daily depending which lot.
Great location! Very close to everything.
Stayed in January 2024
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