17W350 22nd Street, Oakbrook Terrace, IL 60181, United States
#9 of 10 hotels in Oakbrook Terrace
Guests' ChoiceBased on 336 hotel reviews
6.4Cleanliness
7.1
Comfort
7.1
Location
8.1
Facilities
6.8
Staff
7.5
Value for money
6.7
Free WiFi
7.1
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End of dialog contentReviewed: 16 April 2024
Matt
United StatesI was a bit angry because I paid extra for breakfast for the 4 days I stayed. The very first day I went to breakfast and the cook didn't show up. I waited for 45 minutes until it was time for me to go to my conference. I went on an empty stomach. I still got charged though.
Staff was friendly and helpful.
Stayed in April 2024
Reviewed: 13 December 2023
Sharita
United StatesIt was another person in the room next to me that knocked on the adjoining room 3 times very hard and aggressively I wanted to check-out..
I enjoyed the new updates to the rooms. I didn't have any hangers in the room to hang my clothes up. The bed was so comfortable.
Stayed in December 2023
Reviewed: 30 October 2023
Latonya
United StatesWe found blood on pillows cases in second bed then management told housekeeper to redo room then I returned to no towels in bathroom something is different from before when I had stayed there
Love it there bar downstairs and casino gaming
Stayed in August 2023
Reviewed: 4 September 2023
Thelma
United StatesNo room service, same towels and garbage full
Stayed in September 2023
Reviewed: 24 April 2023
Vickie
United StatesThe room needs updating and a deep clean. Grout and carpet needs attention. The blackout curtains on the window do not close/meet and the lights outside were on all night. I am an OLD member of the Holiday Inn Group. I am not adjusting to "having to pay" for a quick coffee and breakfast before departing. If the breakfast service was added to the total and not deemed as add on, I would continue to pick Holiday Inn Express first out of the many choices.
The bed was very comfortable. The breakfast in Bar Louis was well served with very friendly staff.
Stayed in April 2023
Reviewed: 10 April 2023
Cherie
United StatesAnts in the swimming pool, ice machines didn't work
Quite
Stayed in April 2023
Reviewed: 10 April 2023
Monica
United StatesThe parking. Staff not very friendly. No security chain lock on the door, for both the outside door and the joining door. No exhaust fan in the bathroom.
it was clean and the bed was comfortable
Stayed in April 2023
Reviewed: 3 April 2023
Rubizfinest
United StatesN/a
The area of the hotel is great. Staff was nice and friendly. I will definitely reserve a room everytime I'm in the area.
Stayed in March 2023
Reviewed: 20 March 2023
Josselyn
United Statesit needs some work.
location/ rooms are big.
Stayed in March 2023
Reviewed: 1 December 2022
Michele
United Statesthe hotel allows dogs and you should designate maybe a floor/floors for pet owners only. woke up to a dog barking late at night and early in the am.
was very clean and bed was comfortable
Stayed in November 2022
Reviewed: 29 October 2022
Shawnee
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 11 October 2022
Jerome
United Statesold dinging carpet and old bathroom fixtures with some rust
easy access
Stayed in October 2022
Reviewed: 20 August 2022
Dawn
United StatesNo continental breakfast provided although stated was included.
Stayed in July 2022
Reviewed: 3 August 2022
Marek
United StatesVery noisy both neighbors and connecting door v.noisy.
Very comfortable bed. Good location & easy parking.
Stayed in August 2022
Reviewed: 3 August 2022
Lopez
United Stateslimited parking
Stayed in July 2022
Reviewed: 1 August 2022
Bridget
United StatesIt was close to my family and the event I attended
The room area was traffic [ highway noise] passing of cars, you could hear that real good, other than that great. Breakfast usually come free with the room. Hot water heater went out...no hot water my daughter was upset. I'm older I dealt with that issue.
Stayed in July 2022
Reviewed: 1 August 2022
Vicki
United StatesParking was horrible and had to get my room key reactivated everyday
They had a bar in the lobby area that was lit on Saturday.
Stayed in July 2022
Reviewed: 29 July 2022
Robles
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 26 July 2022
Michael
United StatesThe pool is very small and perhaps a convention was going on - there was never a good time to visit the pool as it was too crowded both days. The building is older and the carpet way beyond it's "need to be replaced".. Just needs a little updating, but it was clean and that's more important to a traveler than updated surroundings. Probably that is why this hotel is priced a little lower than the other hotels in this GREAT shopping area.
This hotel is a great location for shopping and easy access to several interstates. The staff was friendly and after a long day on the road, it was nice to have a restaurant right off the lobby. Free parking and wi-fi. The restaurant staff was great, good menu choices and food was really good - burgers, chicken, fish and salad options.
Stayed in July 2022
Reviewed: 12 July 2022
Kent
Canadano hot water!
clean and pleasant
Stayed in July 2022
Reviewed: 12 July 2022
Ingalagi
United Statesthe boiler was broken down and the hotel didn’t assist since the booking was done through 3rd party(i.e., Booking.com)
comfortable an clean
Stayed in July 2022
Reviewed: 4 July 2022
Michael
United StatesToo many staff members knocking on the door asking if we were checking out. Please stop doing this! The place was also dusty. The refrigerator door was nasty & sticky.
Stayed in July 2022
Reviewed: 1 July 2022
Janet
United StatesRoom not clean. Shredded drapes. Bath tub ran continuously.
Bed
Stayed in June 2022
Reviewed: 21 June 2022
Doris
United StatesNo carts for carrying in luggage, room that I booked not available, a little inconvenient. Unable to use bathtub for baths due to no plug.
We did not have breakfast. Location was ok.
Stayed in June 2022
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