242 West 49th Street, New York, NY 10019, United States
#72 of 414 hotels in New York
Guests' ChoiceBased on 381 hotel reviews
8.6Cleanliness
9.0
Comfort
8.7
Location
9.6
Facilities
8.4
Staff
9.3
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 25 March 2024
Jasminka
CroatiaRoom was a bit small.
Everything was great.
Stayed in March 2024
Reviewed: 25 March 2024
James
CanadaRooms were a bit small but overall very decent.
Truly excellent staff, across the board.
Stayed in February 2024
Reviewed: 25 March 2024
Jeremy
United StatesLocation was great
Stayed in March 2024
Reviewed: 22 March 2024
Sandy
South AfricaProximity to Times Square
Stayed in March 2024
Reviewed: 21 March 2024
Mateo
AustriaGreat if you want to go to Broadway!
Stayed in January 2024
Reviewed: 21 March 2024
Suren
Armeniavery supportive staff. I am in NY twice a year and always stay around the Times Square and most other hotels in the same price range offer poor service and attitude towards the clients. Mayfair is a very good case to prove the opposite and provide better service
Stayed in March 2024
Reviewed: 21 March 2024
Ermira
North MacedoniaAmazing staff, excellent location and very clean!!
Stayed in March 2024
Reviewed: 19 March 2024
Bruna
BrazilPerfect location and the staff was incredible. Everyone was super nice and helpful. Even though the room was small, it was perfect for a solo traveler. The bed was comfy and the bathroom was extra clean. No complaints.
Stayed in February 2024
Reviewed: 19 March 2024
Sandra
GermanyThe room was very small (but, for one person is fine), with no view (but on the good side there was no noise coming from the streets, which in such a central area is very rare). There is no breakfast option (but they announce it beforehand, and there are plenty of nice places to have breakfast in the area).
The location is excellent, two blocks away from Times Square, few blocks from Central Park, and yes my room was very quiet. The staff was excellent! Very friendly, professional, helpful. They had coffee and tea to offer, and a place to refill bottles of water. The room was very clean, shampoo/shower gel was good, they cleaned, replaced towels every day, the bed was large and super comfortable. They also have a storage for luggage for a fee, to leave bags after the check out. I recommend, and would like to return!
Stayed in March 2024
Reviewed: 15 March 2024
Olena
United Statesnothing
Great inexpressive hotel in the heart of Time Square! Great location, clean nice rooms after recent renovation, staff is very very friendly! Recommend this hotel to everyone. I'll definitely came back !
Stayed in December 2023
Reviewed: 15 March 2024
Karin
Canadaeverything was excellent - change nothing.
The hotel was recently renovated, interior finishes were nice. Rooms were clean. Convenient having a refrigerator in the room. Hotel was very close to Times Square and within walking distance to all of the theatres. Nice having the 24/7 coffee/tea station in the Hotel Lobby.
Stayed in March 2024
Reviewed: 14 March 2024
Gulnoza
BahrainI hit my leg several times, rooms are small but cozy
Location is perfect to get anywhere you want
Stayed in March 2024
Reviewed: 12 March 2024
Micheline
CanadaIt’s a pretty small room though we were only there to sleep. No breakfast though there is coffee tea and hot chocolate
Friendly staff so close to Times Square and the subway. So easy to get around the city but was not noisy in the room
Stayed in March 2024
Reviewed: 11 March 2024
Marganit
Israel.great location just near Times Square. the room was cozy and comfortable and the staff friendly. there is coffee and tee downstairs.
Stayed in March 2024
Reviewed: 9 March 2024
Kathleen
United StatesLittle small
Good location
Stayed in March 2024
Reviewed: 7 March 2024
Adam
United StatesThe only real complaint I had was the TV screen was extremely dark when I cast to it. I couldn't see any of what was going on in my show - that might just be the result of the TV being older. I also wish the room was just a little bigger - it was hard to get in and out of the chair at the desk because it was so close to the bed.
The hotel was in a wonderful central location in Midtown. The room was small, but not to the point where I alone felt claustrophobic. The room was well decorated, great lighting, beautiful bathroom and complimentary shampoo, conditioner, and body soap in pump bottles. The staff was extremely friendly and helpful. Any housekeeping requests I had were answered within an hour.
Stayed in March 2024
Reviewed: 5 March 2024
Miguel
ChileNothing. Everything was smooth.
Simply incredible and everything I expected. The rooms are small but it is new york after all, thr bed is comfortable and fits 2 people just right. Comes with a small desk, tv, closet and a rrqlly good bathroom. No frills but nothing missing either. For the price it was the best around, also right next to everything! Room was quiet at night te and everything simply worked. I'd come back without a thought.
Stayed in March 2024
Reviewed: 5 March 2024
Klasen
United StatesIt’s a historic property so take this into consideration but they have done a lot of modern upgrades the only down side that I know cannot be renovated is the elevators are two people only 3 if you are close with the third person lol
Location location location!!!
Stayed in March 2024
Reviewed: 5 March 2024
Marco
ItalyRoom is a bit small, but I guess this is the case with all the NY rooms.
Staff is amazing and location is great!
Stayed in March 2024
Reviewed: 4 March 2024
Jorben
NetherlandsAdded taxes and deposit were not mentioned on Booking.com website. Would have been nice to be able to see more detail so I could have freed up my credit card in advance.
Very quick and helpful responses via Booking.com chat page. Extremely close to time square and metro stations.
Stayed in February 2024
Reviewed: 4 March 2024
Albers
CanadaRoom was very small but had all we needed
Excellent location for a weekend getaway to NYC. Nice tea collection.
Stayed in March 2024
Reviewed: 3 March 2024
Ali
United StatesI like absolutely everything
All
Stayed in March 2024
Reviewed: 3 March 2024
Dorothea
United KingdomI would have loved a water dispenser in the lobby with cold water, they only had tea and coffee.
Hotel location
Stayed in March 2024
Reviewed: 2 March 2024
Cecilia
ArgentinaThe bathroom it was too small
The location and the place
Stayed in February 2024
Reviewed: 2 March 2024
Sherman
United StatesN/A
The location was perfect. It was convenient to everything we wanted to do and see. We have stayed at this location many times before the renovation, it even better than better. A very nice place to stay. Highly recommended!
Stayed in February 2024
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