307-311 46th Street, Hell's Kitchen, New York, NY 10036, United States
#96 of 418 hotels in New York
Guests' ChoiceBased on 3828 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
8.7
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 1 June 2024
Jason
United KingdomNothing to complain about. Was a bit odd having frosted glass wall in shower but we soon got used to it.
Great location, 1 block from Time Sq and easy subway access. Very clean rooms and made up every day. Beds very comfortable including the sofa bed. Room was not huge but had plenty of room to move around with 2 adults and 3 kids and to store cases etc. Breakfast was excellent and kids especially loved it.
Stayed in May 2024
Reviewed: 1 June 2024
Robert
United KingdomVery little. The bar was a bit average.
Location was great and the place was well run and very efficient.
Stayed in May 2024
Reviewed: 1 June 2024
Claudia
Germany:( reeaaaally crowded, rooms quite small with barely any space for storage, staff at breakfast stressed out
:) typical RIU Plaza: good location, breakfast okay, great bar
Stayed in May 2024
Reviewed: 31 May 2024
Deborah
United StatesEverything was fine. I love it all.
Perfect location and so clean and safe.
Stayed in May 2024
Reviewed: 31 May 2024
Genelle
United StatesThis hotel is awesome because we were able to use their downstairs bathroom to freshen up after our long trip since we are unable to check in early.
Stayed in May 2024
Reviewed: 31 May 2024
Belisa
United StatesGreat location!
Stayed in May 2024
Reviewed: 30 May 2024
Kimberly
United StatesStaff at check in and check out, cleanliness, location
Stayed in May 2024
Reviewed: 30 May 2024
Samantha
United KingdomHaving to walk through clouds of cigarette smoke from people congregating outside the front doors to smoke every time we left the hotel.
In a good location slightly away from the hustle and bustle of Times Square but within easy walking distance. Convenient for Subway. Lovely room that was well appointed, spotless and very comfortable with added bonus of a fridge, a safe and toiletries. Buffet breakfast was amazing with lots of choice on offer and was kept regularly refreshed.
Stayed in May 2024
Reviewed: 29 May 2024
Aaron_limner
TaiwanNice Breakfast. Need to wake up for it and prevent a long waiting line. Thanks for an early check-in allowance. Appreciated.
Stayed in May 2024
Reviewed: 28 May 2024
Carolina
United StatesThe price for one room was really expensive
Great hotel and room for family size
Stayed in March 2024
Reviewed: 28 May 2024
Emer
IrelandReception staff were fantastic and also the concierge was great. Breakfast staff not so much. My son carried a pastry in his hand when leaving the breakfast room to eat on the way only to have a staff member chase him and take it back. Very strong reaction and its funny - its things like this you remember!! In all the crazy of NYC, she could have just let it be! The location was fantastic, and the selection at breakfast was good. The view from the room on the 11th floor was magnificent.
Stayed in April 2024
Reviewed: 28 May 2024
Matt
IrelandNo fault with this property
Absolutely everything
Stayed in May 2024
Reviewed: 27 May 2024
Nazarii
United StatesNo parking lot 😡 But l booked room with parking spot
Stayed in April 2024
Reviewed: 27 May 2024
Edward
Irelandwould like tea and coffee facilities in the room
Ideally located for times square broadway shows broadway tickets offices
Stayed in May 2024
Reviewed: 27 May 2024
Kenneth
United StatesNA
The hotel is well situated within walking distance of Times Square and great restaurants. The staff were very friendly and helpful. The breakfast buffet was very good.
Stayed in May 2024
Reviewed: 26 May 2024
Heidi
United KingdomSmall rooms, no facilities to make a warm drink, which is surprising for a so-called 4 Star hotel. Shower leaking water into bedroom. It's very noisy outside and in corridors. It's expensive for what you get.
Within walking distance of some of New York's sightseeing spots.
Stayed in May 2024
Reviewed: 26 May 2024
George
United StatesThe mattress.
The bathroom was spacious and the shower was great
Stayed in May 2024
Reviewed: 26 May 2024
Deborah
United StatesLong lines for breakfast. I was unable to dine as wait was too long.
Location, staff, cleanliness
Stayed in May 2024
Reviewed: 26 May 2024
Adel
EgyptNo kettle in the room
Location Breakfast by far one of the best
Stayed in May 2024
Reviewed: 25 May 2024
Charlotte
United StatesThe glass walls around bathroom, once a light went on in the bathroom it lit the whole room up waking anyone who was trying to sleep…it is a nice look but not very conducive to others in the room… maybe give the glass a dark purple frost tint instead of a white frost…might assist in others trying to sleep 😴
This Hotel was WONDERFUL!! Great location, very attentive Staff! The COFFEE was incredible! The breakfast was endless and no issue waiting to be seated. It served everything and anything you could want!
Stayed in May 2024
Reviewed: 23 May 2024
Tania
United Statesnothing
Everything
Stayed in April 2024
Reviewed: 21 May 2024
Vinay
IndiaRoom does not have a coffee machine or even a hot water kettle.
Comfortable bed, clean bathroom, quite large buffet breakfast spread, location
Stayed in May 2024
Reviewed: 21 May 2024
Janie
United StatesGreat location, very modern
Stayed in May 2024
Reviewed: 20 May 2024
Thobile
EswatiniRoom was too small
Located where all the fun happens and breakfast was super delicious
Stayed in May 2024
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