Loud music, parties, pets and smoking are prohibited within property. Guests found hosting parties and causing disturbance will be asked to leave without refund. Guests found to be smoking will be fined and charged a fee for damages. The property reserves the right to pre-authorize the damages deposit as agreed prior to your check in. A damage deposit is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon booking, the property will contact guests with further information regarding the check in arrangements, the meeting address and house rules by email after booking. There is no reception desk at the property and therefore a member of staff will meet guests at the property at a pre-arranged time to hand over the keys and check guests into the apartment. All check-ins after 19:00 on the date of arrival has to be confirmed with the property beforehand. Check-in after this time cannot be guaranteed if not confirmed by the property. Please note, the following additional fee applies for late check-in after 19:00: - 30 from 19:00 to 20:59 - 50 from 21:00 to 22:59 - 80 from 23:00 to 00:59 - 100 after 1:00 AM Guests will be required to send a copy of their identification (passport/ driving license/ ID) prior to their arrival. Guests are advised the same card that was used to make the booking is required on arrival as identification for check-in. Please inform the property in advance if a baby cot is required. Please note that the lead guest must be aged 27 years or older.

Further details about check-in will be provided after all the requested documents are received and the damage deposit is paid.

Guests must submit identification such as valid passport before arrival.

The credit card (showing only the last 4 digits + cardholder name) used for booking must be presented for verification in advance.

Check-ins after 19:00 must be pre-confirmed.

Late check-in fees: 19:00-21:59 (AED 130), from 22:00 onward (AED 220).

Payment:

For reservations valued over AED 3,200, guests may be required to pay via an alternative payment method such as a credit link or bank transfer for security and banking purposes.

Damage Deposit

Guests must pay a damage deposit of 3500 AED prior to check-in.

This deposit is fully refundable within 14 days of check-out, subject to property inspection and bank processing times.

House Rules & Restrictions:

Strict house rules are enforced for the comfort and safety of all guests.

Prohibited activities: loud music, parties, pets, and smoking inside.

Violations and disturbances result in immediate eviction without refund and potential fines or fees for damages.

Additional Amenities:

Advance notification is required for baby cots or high chairs (subject to availability and additional charges).

If guests require parking, they are advised to contact the property in advance to get parking access.

COVID-19 Guidelines

In line with government guidelines to minimize Coronavirus (COVID-19) transmission, additional documentation may be requested.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知2BR Avani Palm View - CityApartmentStay您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

22:00:00至07:00:00期间需保持安静。

需支付损毁押金：AED 3,500。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。