Just 5 minutes' walk from the white sands of Mermaid Beach on Queensland's Gold Coast, this tropical resort offers self-contained apartments with free WiFi, flat-screen TVs and cooking facilities. Guests can enjoy 4 swimming pools and an on-site restaurant. Guests also enjoy free parking. The Turtle Beach Resort offers family-size apartments surrounded by lush gardens and swimming pools. Guests can soak up the sun in the lagoon pool, try the pool slide, or unwind in the spa pool. The Deck Restaurant and Bar offers a delicious selection of wood-fired pizzas, salads and drinks. Take advantage of the sunshine with a round on the mini golf course. You can also visit the nearby theme parks, The Star Casino, Broadbeach, Surfers Paradise and championship golf courses. Turtle Beach Resort has designed a holiday program especially for the kids, with fun activities including video games, party theme nights, and movie screenings. Splash Zone Water Park is also on-site and includes water slides, toddler slides, a dumping bucket, water cannons and a range of other water activities.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Free Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
2 twin beds
Bedroom 2:
1 queen bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
Bedroom 3:
1 queen bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 queen bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 queen bed
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
Bedroom 3:
1 queen bed
Bedroom 1:
2 bunk beds
Bedroom 2:
1 queen bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 queen bed
Bedroom 1:
4 bunk beds
Bedroom 2:
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.6
Facilities
8.3
Cleanliness
7.9
Comfort
7.9
Value for money
7.8
Location
8.5
Free WiFi
6.7
Low score for Gold Coast
Select topics to read reviews:

See what guests loved the most:

  • Wendy
    Australia Australia
    we all loved the numerous pools -play areas - the in/take out restaurant
  • Danielle
    Australia Australia
    Great location close to shops restaurants beach etc. Had everything we needed.
  • Fleur
    Australia Australia
    The perfect resort for a family holiday, great facilities, huge apartment, friendly staff especially in the kids club

Area info

Restaurants
1 Restaurant On Site

  • The Deck Restaurant & Bar
    • Cuisine
      Australian • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern

Resort facilities at Turtle Beach Resort
Great facilities! Review score, 8.3

Most popular amenities
  • 4 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • BBQ facilities
  • Bar
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
  • Garden
Kitchen
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
Activities
  • Movie nights
  • Tennis equipment
    Additional charge
  • Water park
  • Kids' club
    Additional charge
  • Mini golf
    Additional charge
  • Snorkeling
    Off-site
  • Diving
    Off-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Off-site
  • Playground
  • Game room
  • Fishing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge
Living Area
  • Dining area
  • Sofa
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • ATM on site
  • Baggage storage
  • Tour desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
4 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Waterslide
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Beach chairs/Loungers
Pool 3 – outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Beach chairs/Loungers
Pool 4 – outdoorFree!
  • Open all year
  • Adults only
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Fitness
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules

Turtle Beach Resort takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of AUD 200 is required on arrival. That's about USD 129. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
AUD 10 per child, per night
3+ years
Extra bed upon request
AUD 45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash is not accepted Turtle Beach Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that Turtle Beach Resort is a 3-storey building and does not have any lifts. Each level is only accessed via stairs which may be unsuitable for some guests.

Please note that a mid-week housekeeping service is offered for stays of 9 or more nights.

Please note that reception hours are as follows:

Sunday-Thursday 07:00 until 19:00

Friday-Saturday 07:00 until 21:00

Please note a 1.65% credit card surcharge applies to all transactions.

A valid credit card must be shown upon check in. This credit card must be in the same name as the guest's name on the booking confirmation, and the same credit card used at the time of booking.

We are now open for all travel and a selection of guest facilities are open for use. Please contact Turtle Beach Resort directly to check which facilities are open due to current travel restrictions.

Please be advised the Light Rail extension development project is currently in progress, there may be some noise from the nearby construction. We do apologise and thank you for your understanding.

Ground floor patios will be closed for approx. 6 weeks from Monday 29th April for rectification works. The TB1 Mushroom Pool will be closed for approx. 4-5 weeks from Monday 6th May for safety and maintenance repairs.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Turtle Beach Resort

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Turtle Beach Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Turtle Beach Resort offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Cycling
    • Hiking
    • Playground
    • Game room
    • Snorkeling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Mini golf
    • Golf course (within 2 miles)
    • Water park
    • Kids' club
    • Tennis equipment
    • Movie nights
    • Fitness
    • Swimming pool

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Turtle Beach Resort on this page.

  • The nearest beach is 1,500 feet from Turtle Beach Resort. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Turtle Beach Resort is from 3:00 PM, and check-out is until 10:00 AM.

  • Turtle Beach Resort is 3.1 miles from the center of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Turtle Beach Resort include:

    • Apartment
    • Suite

  • Turtle Beach Resort has 1 restaurant:

    • The Deck Restaurant & Bar

  • Yes, Turtle Beach Resort is popular with guests booking family stays.