The location is terrific! Close to all that you want to experience. The personal at the reception are excellent and very positive and supported and helped us with everything we asked for. The staff in the restaurant were okay, maybe tired, but worked in slow motion. Younger staff members were more alert.

Martin Sweden

The room was very large with a sofa, a couple of armchairs, desk and desk chair. There was plenty of storage space for clothes and luggage. The staff were pleasant, friendly and very efficient. Laundry was returned within a couple of hours. The large restaurant catered for large tour groups. Yet breakfast was calm, quiet and well organised. There was a good selection of food to suit most tastes. In the evening the restaurant served well cooked dinners with prompt and attentive service. The hotel also had a separate cafe offering coffee and a wide range of delicious cakes. Both an indoor and outdoor swimming pool were available, along with a Turkish Bath, Sauna and Massage rooms. The hotel also accommodated conferences. There was an underground car park. Located in the old town the historical sites were within easy walking distance. A wide variety of restaurants, cafes and bars were close by. A pleasant pedestrian street, including the covered market, was only minutes away.

Allan United Kingdom

Great hospitality and friendly staff. The room was large and very comfortable. The location is the best in the city, everything you need and want to see is maximum 10mins walk away.

Taimur United Kingdom

The location is unbeatable, right in the middle of the old town, around the corner from key museums and the site of the 1914 shooting. The front desk staff are very friendly and helpful, with perfect English.

Kirsten United Kingdom

Location, size of room, breakfast, restaurant and staff.

Sanjay Denmark

Great location in the heart of Sarajevo city centre. Parking garage with direct access from the hotel so very convenient for travellers with car (there are 2 car chargers in the garage, free of charge). We got room upgrade free of charge (suite instead of room) even though we did not ask

Marin Croatia

Excellent service at reception during check-in and check-out. Excellent waiter on breakfast. Big room.

Viktor Croatia

The stuff is really welcoming and helpful. I'm looking forward to my next visit. The rooms are cosy and of great size, and the location is perfect.

Jerome Greece

It is in the centar of everything, especially the ambient, hotel is very old it’s from 1882. Year which makes it more special and it gives meaning. One of the rooms where I stay, it was the most beautiful view I could possibly get.

Marija Serbia

Hotel Evropa is in a fantastic location to explore Sarajevo. The staff is great, room was so comfortable and the breakfast was amazing. Oh, and there are a pool and gym.

Maya United Kingdom