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Located in Poços de Caldas, Hotel Carlton Plaza provide accommodation with contemporary and modern design. It offers buffet breakfast, a swimming pool and fitness centre, as well as free Wi-Fi. Guests can enjoy breakfast, lunch and dinner at the hotel’s restaurant. Happy hour drinks are served at the bar. There is also a games room, sun terrace and a business centre with computers available. The modern rooms are decorated with a touch of colour and have air conditioning, cable TV and minibar. The private bathrooms feature a shower. Some rooms offer city views. Carlton Plaza is located few metres from Poços de Caldas’ downtown. Antonio Carlos Thermal Springs and Balneário Dr. Mário Mourão are within 10 minutes’ drive. Poços de Caldas Airport is 8.5 km away.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking available

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
2 single beds
and
1 double bed
1 single bed
and
1 double bed
or
3 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.8
Comfort
8.8
Value for money
8.2
Location
9.6
Free WiFi
8.6
High score for Poços de Caldas
Select topics to read reviews:

See what guests loved the most:

  • Dan
    Netherlands Netherlands
    Our stay at the Carlton Plaza was really, really good. Starting with the location, the hotel is placed right next to the city center, which made super easy to just walk around the city and enjoy the squares, the shops, bakeries, nightlife. The...
  • Rickdub
    Ireland Ireland
    Staff is very friendly and helpful. The room was comfy, bright, and airy. The food in the breakfast and dinner was very delicious and with loads of options.
  • Alison
    Brazil Brazil
    The food was excellent. The location is very central The bed was very comfortable and the bathroom and shower very nice.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Brazilian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

Facilities of Hotel Carlton Plaza
Great facilities! Review score, 8.6

Most popular facilities
  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • City view
  • View
Room Amenities
  • Socket near the bed
Activities
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
Media & Technology
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs R$ 40 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Lockers
  • Luggage storage
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
    Wellness
    • Fitness
    • Full body massage
    • Spa lounge/relaxation area
    • Steam room
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Massage
      Additional charge
    • Fitness centre
    • Sauna
    Languages spoken
    • English
    • Spanish
    • Portuguese

    House rules

    Hotel Carlton Plaza takes special requests - add in the next step!

    Check-in

    From 14:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 10:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Maestro Mastercard Visa Elo Creditcard Hipercard Cash Hotel Carlton Plaza accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Hotel Carlton Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Hotel Carlton Plaza

    • The prices at Hotel Carlton Plaza may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Hotel Carlton Plaza is from 14:00, and check-out is until 12:00.

    • Hotel Carlton Plaza has 1 restaurant:

      • Restaurante #1

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Hotel Carlton Plaza is 250 yards from the centre of Poços de Caldas. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, Hotel Carlton Plaza is popular with guests booking family stays.

    • Hotel Carlton Plaza offers the following activities / services (charges may apply):

      • Fitness centre
      • Sauna
      • Massage
      • Children's playground
      • Billiards
      • Games room
      • Table tennis
      • Swimming Pool
      • Full body massage
      • Steam room
      • Fitness
      • Spa lounge/relaxation area

    • Room options at Hotel Carlton Plaza include:

      • Double
      • Triple