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Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 5 restaurants, this complex offers a variety of food and drinks, as well as entertainment options.Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a mini-bar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes,breaks, local delicacies, hot and cold beverages, cereals and pastries. Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking. The hotel is located 2.5 mi from Arena das Dunas and 5.6 mi from Artist's Beach. São Gonçalo do Amarante International Airport is 27 mi away.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Vegetarian, Vegan, Gluten-free, American

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Game room

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
and
1 sofa bed
1 full bed
and
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 full bed
Living room:
1 sofa bed
Bedroom :
1 full bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.0
Location
9.2
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Zenia
    United States of America United States of America
    It’s a fun hotel, with several activities for adults and children. Amazing views of the ocean, good swimming pools (one heated) and great breakfast. Best “tapioca” in town!
  • Dayse
    Brazil Brazil
    It was great! Excellent location and customer service. Breakfast was amazing with so many options, but the highlight was the tapiocas that Japão prepared for us. Definitely going back
  • Diego
    United States of America United States of America
    Great location. The hotel has four restaurants and several bars. High-end service. The staff is very professional and friendly. I had issues with the WiFi and they set up a dedicated network for our bedroom.

Area info

Restaurants
8 Restaurants On Site

  • Tapiro Grill.
    • Cuisine
      International
  • Marenostrum.
    • Cuisine
      International
  • Potiguar.
    • Cuisine
      Italian • International
    • Open for
      Breakfast
    • Ambience
      Modern
  • Renato Romagnoni Pizza.
    • Cuisine
      Italian
    • Ambience
      Traditional
  • Potiguar
    • Cuisine
      Italian • International
    • Open for
      Breakfast
    • Ambience
      Modern
  • Marenostrum
    • Cuisine
      International
    • Open for
      Dinner
  • Tapiro Grill
    • Cuisine
      International
    • Ambience
      Modern
  • Jangada
    • Cuisine
      Brazilian

Resort Facilities at Serhs Natal Grand Hotel & Resort
Great facilities! Review score, 8.8

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Beachfront
  • Family rooms
  • 8 restaurants
  • Fitness center
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Sea view
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Entertainment staff
  • Ping-pong
  • Playground
  • Game room
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Grocery deliveries
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Hearing accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – indoorAdditional charge
  • Open all year
Pool 2 – outdoorFree!
    Spa
    • Kids' pool
    • Locker rooms
    • Fitness classes
    • Fitness
    • Massage chair
    • Spa/Wellness packages
    • Foot bath
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Hairstyling
    • Haircut
    • Pedicure
    • Manicure
    • Hair treatments
    • Waxing services
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Beach chairs/Loungers
    • Waterslide
    • Public Bath
    • Open-air bath
    • Turkish/Steam Bath
      Additional charge
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna
      Additional charge
    Languages Spoken
    • English
    • Spanish
    • Portuguese

    House rules

    Serhs Natal Grand Hotel & Resort takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa Elo credit card Hipercard American Express Cash Serhs Natal Grand Hotel & Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.

    Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.

    According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

    All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Serhs Natal Grand Hotel & Resort

    • Room options at Serhs Natal Grand Hotel & Resort include:

      • Quad
      • Twin/Double
      • Suite
      • Family
      • Double
      • Apartment

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Serhs Natal Grand Hotel & Resort on this page.

    • Yes, Serhs Natal Grand Hotel & Resort is popular with guests booking family stays.

    • Serhs Natal Grand Hotel & Resort is 5 miles from the center of Natal. All distances are measured in straight lines. Actual travel distances may vary.

    • The nearest beach is 150 feet from Serhs Natal Grand Hotel & Resort. All distances are measured in straight lines. Actual travel distances may vary.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Check-in at Serhs Natal Grand Hotel & Resort is from 3:00 PM, and check-out is until 12:00 PM.

    • Serhs Natal Grand Hotel & Resort has 8 restaurants:

      • Potiguar
      • Tapiro Grill.
      • Renato Romagnoni Pizza.
      • Jangada
      • Marenostrum.
      • Tapiro Grill
      • Marenostrum
      • Potiguar.

    • Guests staying at Serhs Natal Grand Hotel & Resort can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

      Breakfast option(s) include:

      • Vegetarian
      • Vegan
      • Gluten-free
      • American

    • The prices at Serhs Natal Grand Hotel & Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Serhs Natal Grand Hotel & Resort offers the following activities/services (charges may apply):

      • Spa
      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Turkish/Steam Bath
      • Playground
      • Game room
      • Ping-pong
      • Tennis court
      • Beachfront
      • Kids' club
      • Evening entertainment
      • Water park
      • Open-air bath
      • Locker rooms
      • Beach
      • Water sports facilities on site
      • Tennis equipment
      • Public Bath
      • Beauty services
      • Swimming pool
      • Facial treatments
      • Waxing services
      • Hair treatments
      • Manicure
      • Pedicure
      • Haircut
      • Hairstyling
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/Relaxation area
      • Foot bath
      • Spa/Wellness packages
      • Massage chair
      • Entertainment staff
      • Fitness
      • Fitness classes