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Experience world-class service at Serhs Natal Grand Hotel & Resort

Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 5 restaurants, this complex offers a variety of food and drinks, as well as entertainment options.Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a minibar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes,breaks, local delicacies, hot and cold beverages, cereals and pastries. Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking. The hotel is located 4 km from Arena das Dunas and 9 km from Artist's Beach. São Gonçalo do Amarante International Airport is 44 km away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Vegan, Gluten-free, American

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Games room

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 sofa bed
1 large double bed
or
2 single beds
1 double bed
and
1 sofa bed
2 double beds
or
2 single beds
1 extra-large double bed
and
1 sofa bed
1 large double bed
or
2 single beds
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 double beds
Bedroom :
1 double bed
Living room:
1 sofa bed
Bedroom :
1 double bed
Living room:
1 sofa bed
1 large double bed
1 large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.8
Cleanliness
8.9
Comfort
8.9
Value for money
8.0
Location
9.2
Free WiFi
7.9
Select topics to read reviews:

See what guests loved the most:

  • Alan
    United Kingdom United Kingdom
    Cracking hotel, staff are really friendly and helpful - go all inclusive - it really is worth the extra and basically 95% is included - it’s clearly stated on all the menu’s what’s not included. Food is really good with plenty of variety and...
  • Wilson
    Australia Australia
    Good location and building and the didn’t have a problem to give me a late check out.
  • Zenia
    United States United States
    The hotel has beautiful views, great breakfast and many swimming pool. We really the option of the heated pool.

Property surroundings

Restaurants
8 restaurants on site

  • Tapiro Grill.
    • Cuisine
      International
  • Marenostrum.
    • Cuisine
      International
  • Potiguar.
    • Cuisine
      Italian • International
    • Open for
      Breakfast
    • Ambiance
      Modern
  • Renato Romagnoni Pizza.
    • Cuisine
      Italian
    • Ambiance
      Traditional
  • Potiguar
    • Cuisine
      Italian • International
    • Open for
      Breakfast
    • Ambiance
      Modern
  • Marenostrum
    • Cuisine
      International
    • Open for
      Dinner
  • Tapiro Grill
    • Cuisine
      International
    • Ambiance
      Modern
  • Jangada
    • Cuisine
      Brazilian

Resort facilities of Serhs Natal Grand Hotel & Resort
Great facilities! Review score, 8.8

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Beachfront
  • Family rooms
  • 8 restaurants
  • Fitness centre
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Sea view
  • View
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Beach
  • Tennis equipment
  • Water park
  • Evening entertainment
  • Kids' club
  • Water sport facilities on site
  • Entertainment staff
  • Table tennis
  • Children's playground
  • Games room
  • Tennis court
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Strollers
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Carbon monoxide detector
  • Grocery deliveries
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Hearing accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorAdditional charge
  • Open all year
Pool 2 - outdoorFree!
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Fitness classes
    • Fitness
    • Massage chair
    • Spa/wellness packages
    • Foot bath
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair cut
    • Pedicure
    • Manicure
    • Hair treatments
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Water slide
    • Public Bath
    • Open-air bath
    • Hammam
      Additional charge
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
      Additional charge
    Languages spoken
    • English
    • Spanish
    • Portuguese

    House rules

    Serhs Natal Grand Hotel & Resort takes special requests - add in the next step!

    Check-in

    From 15:00

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa Elo Creditcard Hipercard American Express Cash Serhs Natal Grand Hotel & Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.

    Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.

    According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

    All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    FAQs about Serhs Natal Grand Hotel & Resort

    • The prices at Serhs Natal Grand Hotel & Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Serhs Natal Grand Hotel & Resort has 8 restaurants:

      • Tapiro Grill.
      • Marenostrum.
      • Jangada
      • Renato Romagnoni Pizza.
      • Tapiro Grill
      • Marenostrum
      • Potiguar.
      • Potiguar

    • The nearest beach is just 50 yards from Serhs Natal Grand Hotel & Resort. All distances are measured in straight lines. Actual travel distances may vary.

    • Serhs Natal Grand Hotel & Resort offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Hammam
      • Children's playground
      • Games room
      • Table tennis
      • Tennis court
      • Beachfront
      • Kids' club
      • Evening entertainment
      • Water park
      • Open-air bath
      • Fitness/spa locker rooms
      • Beach
      • Water sport facilities on site
      • Tennis equipment
      • Public Bath
      • Beauty Services
      • Swimming Pool
      • Facial treatments
      • Waxing services
      • Hair treatments
      • Manicure
      • Pedicure
      • Hair cut
      • Hair styling
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Foot bath
      • Spa/wellness packages
      • Massage chair
      • Entertainment staff
      • Fitness
      • Fitness classes

    • Check-in at Serhs Natal Grand Hotel & Resort is from 15:00, and check-out is until 12:00.

    • Room options at Serhs Natal Grand Hotel & Resort include:

      • Quadruple
      • Twin/Double
      • Suite
      • Family
      • Double
      • Apartment

    • Serhs Natal Grand Hotel & Resort is 5 miles from the centre of Natal. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Serhs Natal Grand Hotel & Resort can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

      Breakfast option(s) include:

      • Vegetarian
      • Vegan
      • Gluten-free
      • American

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Serhs Natal Grand Hotel & Resort on this page.

    • Yes, Serhs Natal Grand Hotel & Resort is popular with guests booking family stays.