Situated just 1 km from Novo Hamburgo’s city centre, Swan Novo Hamburgo offers modern rooms with Wi-Fi and cable TV. Facilities include an indoor swimming pool and a games room. The rooms of Swan Novo Hamburgo are decorated with warm tones. All rooms are equipped with air conditioning, a minibar, and a work desk. They offer a pillow menu, and room service is available 24/7. Guests can enjoy a work out in the gym. Swan Novo Hamburgo also features a dry sauna, a steam sauna, and a 24-hour reception. The Irius Gastronomia restaurant serves national and international cuisine in an intimate setting. The bistro also offers an extensive international wine list. Historic and cultural street Rua General Osório is just a 5-minute walk away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Breakfast info

Continental, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
2 single beds
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
or
2 single beds
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 large double bed
or
2 single beds
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 large double bed
2 large double beds
2 single beds
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Guest reviews

Categories:

Staff
8.6
Facilities
7.9
Cleanliness
8.3
Comfort
8.4
Value for money
7.8
Location
9.0
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Afrohlich
    Qatar Qatar
    Breakfast was nice, nothing exagerated, but everything was fresh ans tasty
  • Jeziani
    Brazil Brazil
    O atendimento na recepção foi incrível, muito solícitos e amigáveis. O hotel é muito aconchegante. Quarto tem tamanho bom. Atendimento no bistrô também foi muito bom, pois chegamos a 30 min de fechar e fomos servidos com atenção.
  • Antonio
    Hong Kong Hong Kong
    Secondo me e' il migliore hotel di Novo Hamburgo. Ormai vado li da tanti anni.

Hotel surroundings

Restaurants
1 restaurant on site

  • Irius Gastronomia
    • Cuisine
      Brazilian
    • Ambiance
      Traditional • Modern

Facilities of Swan Novo Hamburgo

Most popular facilities
  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Facilities for disabled guests
  • Room service
  • Non-smoking rooms
  • Restaurant
  • Bar
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Live music/performance
  • Happy hour
  • Temporary art galleries
  • Billiards
  • Games room
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs R$ 20 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Luggage storage
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs
Wellness
  • Personal trainer
  • Fitness
  • Steam room
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Solarium
  • Sauna
Languages spoken
  • English
  • Portuguese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Swan Novo Hamburgo takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Elo Creditcard Diners Club American Express Cash Swan Novo Hamburgo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

Small pets are allowed for a surcharge.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent´s ID.

Please note payment is due at check-in.

When travelling with pets, please note that an extra charge of 70 BRL per pet, per night applies.

Please note that a maximum of 1 pet is allowed.

All pets staying at this property must have up-to-date vaccinations.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Swan Novo Hamburgo

  • Guests staying at Swan Novo Hamburgo can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Swan Novo Hamburgo offers the following activities / services (charges may apply):

    • Sauna
    • Massage
    • Billiards
    • Games room
    • Solarium
    • Temporary art galleries
    • Live music/performance
    • Steam room
    • Personal trainer
    • Swimming Pool
    • Happy hour
    • Fitness

  • Room options at Swan Novo Hamburgo include:

    • Double
    • Twin
    • Suite
    • Twin/Double

  • Swan Novo Hamburgo has 1 restaurant:

    • Irius Gastronomia

  • Yes, Swan Novo Hamburgo is popular with guests booking family stays.

  • Swan Novo Hamburgo is 2.1 miles from the centre of Novo Hamburgo. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Swan Novo Hamburgo is from 14:00, and check-out is until 12:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Swan Novo Hamburgo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.