The staff at the hotel is very attentive and they are engaged in all the interactions I had and you feel that they are there to please. Bravo well done that's hard to do these days especially when it's consistent from one person to another or from one department to another. Location of the hotel is ideal to travel around Qc city. All public areas are very comfortable. Very nice to have the option of wines by the glass self service but it was the same wine on all 3 whites and same for red....the idea behind doing this is for the guest to try different wines not to go back for the same that took my wow away.

Gauthier United States

The amabilité of the personnel. The only thing that was not appropriate for me was walking so far to get to our room because of my health problems.

Marie=may Canada

House keeping was not done. Had to ask for towels No cream for hands. Had to ask. Only to capsules of coffee in the room. Bed board was not clean. Fridge was not closing well. Had to fix toilet chain. It broke. Was loose from the begining. Staff very nice. Nice room.

Michele Greece

Beautiful grounds and facilities. Staff extremely helpful from the very beginning. Room very spaciious and appointed with everything you ever could have wanted. Amazing towels. Even a sound machine.

Raymond Canada

Beautiful place, comfortable, with enough space in the room and the rest of the hotel. Good amenities. Very nice staff and always willing to help. Restaurant’s food was tasteful.

Juan Colombia

Location was good for me, near the airport. Rooms were clean, comfortable. Although a long walk for my room from the main facilities.

Robmarread New Zealand

The place is big and allows to stay inside without need to go out to the cold at.all. activities,food,spa gym all without getting your snow boots on? The included goodies like the hot chocolate at the reception or liquor, or the coffee in the morning. However the coffee is awful

Estel France

Nice staff, great food, very comfortable rooms and a great spa

Nataliia Ukraine

The staff is very friendly and courteous. Very responsive to the additional requests. Hotel has an overall good ambience. Easy, Fast and hassle free check in and Check out process

Murtaza United Arab Emirates

When we arrived we were offered an apple and a water. That was not expected. The room was fantastic. It was a very comfortable room. The temperature was great, and we had a great view from the window. Breakfast was more expensive than I would normally pay for a buffet, but it was excellent and we enjoyed every item we ate. Wait staff was fantastic. We did use both the outdoor swimming pool and the hot tub. Both were great, we fully enjoyed it.

Dean Canada