• City view
  • Garden
  • Pets allowed
  • Swimming Pool
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Get the celebrity treatment with world-class service at Fairmont Empress Hotel

Overlooking Victoria’s beautiful Inner Harbour, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbour. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness centre. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 1 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

Situated in the real heart of Victoria, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
7.6
Location
9.7
Free WiFi
8.8
High score for Victoria
Select topics to read reviews:

See what guests loved the most:

  • Jones
    Canada Canada
    They spoiled my sister for her birthday which was awesome. The high tea was amazing.
  • Kevin
    Canada Canada
    Stayed for my birthday. Childhood dream come true!
  • Therese
    Australia Australia
    The hotel was beautiful, the room lovely and the general ambience what I had hoped for. It was a delight to stay there. The gentleman at the check in desk (who had worked in Australia) was very professional and inviting. The doorman (outside...

Hotel surroundings

Restaurants
1 restaurant on site

  • Q at The Empress
    • Cuisine
      American

Facilities of Fairmont Empress Hotel
Great facilities! Review score, 8.7

Most popular facilities
  • 2 swimming pools
  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness centre
  • Spa and wellness centre
  • Bar
  • Breakfast
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Pets
Pets are allowed. No extra charges.
Activities
  • Bicycle rental
  • Cycling
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs CAD 35 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - indoor (kids) Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • Arabic
  • Danish
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Malay
  • Russian
  • Filipino
  • Chinese

House rules

Fairmont Empress Hotel takes special requests - add in the next step!

Check-in

From 16:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 17 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
CAD 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Fairmont Empress Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fairmont Empress Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Fairmont Empress Hotel

  • Yes, Fairmont Empress Hotel is popular with guests booking family stays.

  • The prices at Fairmont Empress Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Fairmont Empress Hotel on this page.

  • Room options at Fairmont Empress Hotel include:

    • Double
    • Suite
    • Quadruple
    • Triple

  • Fairmont Empress Hotel is 850 yards from the centre of Victoria. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at Fairmont Empress Hotel is from 16:00, and check-out is until 11:00.

  • Fairmont Empress Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Spa facilities
    • Bicycle rental
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Swimming Pool
    • Fitness
    • Steam room
    • Spa lounge/relaxation area

  • Fairmont Empress Hotel has 1 restaurant:

    • Q at The Empress