Just 10 minutes’ drive from Departure Bay ferry terminal, this Nanaimo hotel features an on-site whiskey and wine bar. Free WiFi is offered in all areas. A fitness center is available for guest use. A refrigerator and a coffee machine are featured in every room at The Grand Hotel Nanaimo. A cable TV, a desk and a seating area are included. A hairdryer and free toiletries are provided in the bathroom. Select rooms enjoy a balcony. West Coast cuisine features in the daily menu at Grand Cru Restaurant. Guests can unwind in the lounge or on the garden patio after a day’s outing. A 24-hour reception offers added convenience. Nanaimo Airport is 30 minutes’ drive from The Nanaimo Grand Hotel. BC Ferries Duke Point terminal is 16 mi away.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.3)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 queen beds
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Guest reviews

Categories:

Staff
8.4
Facilities
7.7
Cleanliness
8.2
Comfort
8.1
Value for money
7.3
Location
8.3
Free WiFi
8.5
Low score for Nanaimo
Select topics to read reviews:

See what guests loved the most:

  • Lori
    Canada Canada
    Great location Lovely lounge and restaurant - semi formal. Super friendly staff.
  • Attila
    Canada Canada
    Elegant, clean rooms, great lobby with Victorian style decor, great restaurant
  • Pat
    Canada Canada
    This place is amazing. A gem in the middle of the city. When you step into the lobby iit’s like stepping into a grand hotel of the past. It is elegant. Very friendly staff. Wonderful restaurant with lixurious ambience . There is also a bar at...

Hotel area info

Restaurants
1 Restaurant On Site

  • Grand Cru
    • Cuisine
      American
    • Open for
      Brunch • Dinner • High tea
    • Ambience
      Traditional

Amenities of The Grand Hotel Nanaimo

Most popular amenities
  • Free parking
  • Free WiFi
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Horseback riding
    Additional chargeOff-site
  • Hiking
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • Arabic
  • German
  • English
  • Spanish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Grand Hotel Nanaimo takes special requests – add in the next step!

Check-in

From 4:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 200 is required on arrival. That's about USD 145. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted The Grand Hotel Nanaimo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note, guests must have their own valid credit card to make and guarantee a room reservation.

At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Grand Hotel Nanaimo

  • Room options at The Grand Hotel Nanaimo include:

    • Double

  • The Grand Hotel Nanaimo offers the following activities/services (charges may apply):

    • Fitness center
    • Hiking
    • Fishing
    • Golf course (within 2 miles)
    • Horseback riding
    • Fitness

  • The Grand Hotel Nanaimo is 5 miles from the center of Nanaimo. All distances are measured in straight lines. Actual travel distances may vary.

  • The Grand Hotel Nanaimo has 1 restaurant:

    • Grand Cru

  • Yes, The Grand Hotel Nanaimo is popular with guests booking family stays.

  • The prices at The Grand Hotel Nanaimo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at The Grand Hotel Nanaimo is from 4:00 PM, and check-out is until 11:00 AM.