Just 10 minutes’ drive from Departure Bay ferry terminal, this Nanaimo hotel features an on-site whisky and wine bar. Free WiFi is offered in all areas. A fitness centre is available for guest use. A refrigerator and a coffee machine are featured in every room at The Grand Hotel Nanaimo. A cable TV, a desk and a seating area are included. A hairdryer and free toiletries are provided in the bathroom. Select rooms enjoy a balcony. West Coast cuisine features in the daily menu at Grand Cru Restaurant. Guests can unwind in the lounge or on the garden patio after a day’s outing. A 24 hour reception offers added convenience. Nanaimo Airport is 30 minutes’ drive from The Nanaimo Grand Hotel. BC Ferries Duke Point terminal is 26 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.3)

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
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Guest reviews

Categories:

Staff
8.4
Facilities
7.7
Cleanliness
8.2
Comfort
8.1
Value for money
7.3
Location
8.3
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Robert
    Canada Canada
    My room was spacious and very comfortable. The main lobby looked very cosy and welcoming. The staff was very kind and respectful.
  • Singh
    Canada Canada
    Loved the clean room, great breakfast, gazebo m, and appreciated complimentary water and coffee. Thank you 💕🦋 Waheguru Ji bless all 🙏
  • Brian
    Canada Canada
    It seemed quiet enough. the long weekend meant construction was halted. I was disappointed to find the pool has not been operating for a few years with no intention of bringing it back. Would've appreciated a continental breakfast The location...

Hotel surroundings

Restaurants
1 restaurant on site

  • Grand Cru
    • Cuisine
      American
    • Open for
      Brunch • Dinner • High tea
    • Ambiance
      Traditional

Facilities of The Grand Hotel Nanaimo

Most popular facilities
  • Free parking
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Outdoors
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Horse riding
    Additional chargeOff-site
  • Hiking
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness
  • Fitness centre
Languages spoken
  • Arabic
  • German
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

The Grand Hotel Nanaimo takes special requests - add in the next step!

Check-in

From 16:00 to 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of CAD 200 is required on arrival. That's about GBP 118. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Mastercard Visa American Express Cash is not accepted The Grand Hotel Nanaimo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, guests must have their own valid credit card to make and guarantee a room reservation.

At the time of check-in, guests are required to have photo identification matching their credit card for payment of the room and taxes.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Grand Hotel Nanaimo

  • The Grand Hotel Nanaimo offers the following activities / services (charges may apply):

    • Fitness centre
    • Hiking
    • Fishing
    • Golf course (within 3 km)
    • Horse riding
    • Fitness

  • Yes, The Grand Hotel Nanaimo is popular with guests booking family stays.

  • The Grand Hotel Nanaimo has 1 restaurant:

    • Grand Cru

  • Check-in at The Grand Hotel Nanaimo is from 16:00, and check-out is until 11:00.

  • The Grand Hotel Nanaimo is 5 miles from the centre of Nanaimo. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Grand Hotel Nanaimo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at The Grand Hotel Nanaimo include:

    • Double