Across from Laval University, and only a short drive from the heart of Old Quebec, this hotel features an on-site Scandinavian spa, an indoor pool, comfortable accommodations, and easy access to area attractions. With the nearby Ste-Foy train station, guests can easily visit downtown Quebec attractions while staying at the Hotel Universel. Les Galeries de la Capitale shopping center and Jean-Lesage International Airport are also only moments away. Guests at Hotel Universal can enjoy a relaxing stay with the on-site spa, saunas and massage services. The hotel also features an on-site fitness center along with a restaurant and bar, located adjacent to the hotel.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Free private parking


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
7.8
Facilities
6.6
Cleanliness
7.0
Comfort
7.0
Value for money
6.7
Location
7.8
Free WiFi
7.7
Low score for Quebec City
Select topics to read reviews:

Hotel area info

Restaurants
1 Restaurant On Site

  • BOSTON PIZZA
    • Open for
      Lunch • Dinner

Amenities of Hotel Universel

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness center
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Refrigerator
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
Food & Drink
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Lockers
  • ATM on site
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Spa
  • Fitness
  • Spa lounge/Relaxation area
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • French

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Universel takes special requests – add in the next step!

Check-in

From 4:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 12:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 100 is required on arrival. That's about USD 73. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover Debit card Hotel Universel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

License number: 006160

FAQs about Hotel Universel

  • Hotel Universel is 3.7 miles from the center of Quebec City. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Universel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Universel on this page.

  • Hotel Universel offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Turkish/Steam Bath
    • Spa lounge/Relaxation area
    • Swimming pool
    • Fitness

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Universel has 1 restaurant:

    • BOSTON PIZZA

  • Check-in at Hotel Universel is from 4:00 PM, and check-out is until 11:00 AM.

  • Room options at Hotel Universel include:

    • Quad
    • Double
    • Studio