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Goldener Schlüssel is the oldest hotel in Berne’s Old Town; located just a few metres from the Zytglogge tower, it offers free Wi-Fi in all areas, a traditional restaurant and stylish rooms. The non-smoking rooms at the Goldener Schlüssel feature cable TV, parquet floors, a desk and a bathroom with hairdryers. The hotel’s restaurant serves refined Swiss cuisine and offers a terrace on the street. Guests benefit from free public transport. Goldener Schlüssel is situated in the famous Rathausgasse, a picturesque street in Bern’s Old Town, a UNESCO World Heritage site. Bern Main Train Station is 1.2 km away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Bern, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 extra-large double bed
4 single beds
2 single beds
2 single beds
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
7.7
Cleanliness
8.4
Comfort
8.2
Value for money
7.7
Location
9.5
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Vestaf
    Cyprus Cyprus
    Very good hotel in the old town. Great location. Friendly staff.
  • Ben
    United Kingdom United Kingdom
    Friendly, helpful staff. Great location. Lots of history about it.
  • Shankar
    India India
    some more items/choices in breakfast would be better. all channels were not working.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant Goldener Schlüssel
    • Cuisine
      Local
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian

Facilities of Goldener Schlüssel

Most popular facilities
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Live sport events (broadcast)
    Off-site
  • Live music/performance
    Off-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Pub crawls
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Squash
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
  • Hiking
    Off-site
  • Tennis court
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
  • Parking garage
Transport
  • Public transport tickets
Services
  • Daily housekeeping
  • Luggage storage
  • Wake-up service
  • Packed lunches
  • Currency exchange
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • German
  • English
  • French
  • Italian
  • Portuguese

House rules

Goldener Schlüssel takes special requests - add in the next step!

Check-in

From 15:00 to 22:00

Check-out

From 06:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
CHF 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card American Express Cash Goldener Schlüssel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

If you expect to arrive after 22:30, please inform the property in advance. Contact details are stated in the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including the transfer from Bern Airport).

Please note that if you arrive by car, you can park in front of the hotel only for the duration of check-in. Afterwards, the closest parking is the paid public Rathaus parking garage, a 4-minute walk away.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

FAQs about Goldener Schlüssel

  • Guests staying at Goldener Schlüssel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Room options at Goldener Schlüssel include:

    • Double
    • Triple
    • Single
    • Family

  • Goldener Schlüssel has 1 restaurant:

    • Restaurant Goldener Schlüssel

  • Check-in at Goldener Schlüssel is from 15:00, and check-out is until 11:00.

  • Goldener Schlüssel offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Bowling
    • Tennis court
    • Squash
    • Walking tours
    • Pub crawls
    • Live sport events (broadcast)
    • Tour or class about local culture
    • Bicycle rental
    • Temporary art galleries
    • Bike tours
    • Movie nights
    • Live music/performance

  • Goldener Schlüssel is 150 yards from the centre of Bern. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Goldener Schlüssel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.