Conveniently located in the heart of Puerto Natales, Hotel Aquaterra offers 12 rooms only three blocks away from Last Hope Sound waterfront and two blocks from the main square. The Municipal History Museum is located nextdoor. Free WiFi access is available throughout this property. Rooms at Hotel Aquaterra are decorated with regional arts and crafts, and feature a private bathroom. Guests are served a complimentary buffet breakfast daily. Hotel Aquaterra features a 24-hour front desk, with a luggage storage service free of charge for guests. The property also features a computer with internet access, exclusively available for guest use. Guests enjoy regional specialities at Hotel Aquaterra´s restaurant and the cafeteria serves fine coffee and homemade pastries. Guests can park their vehicles free of charge in the roads surrounding the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Puerto Natales, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
9.5
Facilities
8.6
Cleanliness
9.1
Comfort
9.1
Value for money
8.2
Location
9.6
Free WiFi
8.1
High score for Puerto Natales
Select topics to read reviews:

See what guests loved the most:

  • Sarah
    Spain Spain
    The staff was very kind and helpful. The breakfast was good. The room was a good size and the beds were comfortable. The location was great.
  • Fielding
    United Kingdom United Kingdom
    The reception staff were most welcoming even allowing us to check in early. The room was a good size nicely furnished and comfortable. Breakfast had a variety of options. The hotel was well placed for restaurants and services.
  • Tom
    Germany Germany
    Hotel is perfectly located in the center of Puerto Natales, the staff is super friendly and was happy to accommodate early breakfast for us because we had to leave early. There is a very nice area both upstairs and downstairs where you can relax....

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant
    • Cuisine
      Local

Facilities of Hotel Aquaterra
Great facilities! Review score, 8.6

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Laundry
  • Bar
Bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Room Amenities
  • Clothes rack
Food & Drink
  • Coffee house on site
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Luggage storage
  • Tour desk
  • Laundry
    Additional charge
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Non-smoking throughout
  • Heating
  • Non-smoking rooms
Wellness
  • Public Bath
Languages spoken
  • Spanish

House rules

Hotel Aquaterra takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Red Compra American Express Cash Hotel Aquaterra accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note this property does not feature any TV's.

LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Please inform Hotel Aquaterra in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Aquaterra

  • Hotel Aquaterra is 250 yards from the centre of Puerto Natales. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Aquaterra has 1 restaurant:

    • Restaurant

  • The prices at Hotel Aquaterra may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Aquaterra is from 14:00, and check-out is until 11:00.

  • Room options at Hotel Aquaterra include:

    • Triple
    • Double
    • Twin

  • Hotel Aquaterra offers the following activities / services (charges may apply):

    • Public Bath