• Apartments
  • Kitchen
  • City view
  • Washing machine
  • Free WiFi
  • Balcony
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
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Citadines Suzhou Xinghai is located within the Suzhou Industrial Park and just minutes from Jinji Lake. The hotel offers a fitness centre and comfortable apartments with full kitchen facilities. Suzhou Citadines is a 22-minute drive from Suzhou Railway Station. Suzhou North Railway Station can be reached in 29 minutes by car. Hongqiao International Airport is an one-hour journey by car. Suzhou Expo and Zuo An Commercial Street are a short drive away. The modern rooms at Xinghai Citadines Suzhou come with a stylish living room and full kitchen facilities. A home entertainment system, cable/satellite TV and ironing facilities are included. Guests can work out at the well-equipped fitness centre or keep up with the latest news at the business centre. Citadines Xinghai also provides a 24-hour reception and laundry services. A daily Continental breakfast buffet is served at the hotel’s dining room.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Top location: Highly rated by recent guests (8.6)

Breakfast info

Buffet

Loyal customers

There are more repeat guests here than most other properties.

Reliable info
Guests say the description and photos for this property are accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 sofa bed
and
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.4
Location
8.6
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Tomasz
    Poland Poland
    We spent here one week. Good breakfast with some chinese and some west food and fruts and with cofee made from machine coffee. Quiet hotel in night. Beds very comfortable. Clean room and cleaned up each day. Reception room staff knows English (!!)...
  • Anders
    Denmark Denmark
    Always my choice of service apartment in Suzhou. Nice rooms, service etc.
  • Dennis
    Australia Australia
    Clean, fancy, friendly and knowledgeable staff. Great pillows, better than home

Host Information

Company review score: 9Based on 157,409 reviews from 233 properties
233 managed properties

Property information

In the very heart of the Suzhou Industrial Park is Citadines Xinghai Suzhou, where you can experience the ultimate city living within our comfortable residence. Surrounded by businesses, Suzhou industrial park, restaurants, entertainment and shopping, you can enjoy the culture of this ancient city, conduct business efficiently and relax in the safety and comfort of a private apartment. Choose from studio, one-bedroom and two-bedroom units to relax in comfort and yet still be close enough to experience the exciting city life. Whether on business or vacation, you can discover Suzhou from the convenience, safety and comfort in our private serviced apartment.

Languages spoken

English,Japanese,Chinese

Property surroundings

Restaurants
1 restaurant on site

  • 餐厅 #1
    • Open for
      Breakfast

Facilities of Citadines Xinghai Suzhou
Great facilities! Review score, 8.3

Most popular facilities
  • Free WiFi
  • Parking
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
Parking
Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • Stovetop
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Microwave
    • Refrigerator
    Bedroom
    • Linen
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Bath or shower
    • Slippers
    • Private bathroom
    • Toilet
    • Free toiletries
    • Hairdryer
    • Bath
    • Shower
    Living Area
    • Dining area
    • Sofa
    • Seating Area
    • Desk
    Media & Technology
    • Flat-screen TV
    • Cable channels
    • Satellite channels
    • Telephone
    • TV
    Room Amenities
    • Soundproofing
    • Ironing facilities
    • Iron
    Accessibility
    • Upper floors accessible by elevator
    • Entire unit located on ground floor
    Common areas
    • Shared lounge/TV area
    Wellness
    • Fitness
    • Fitness centre
    Food & Drink
    Services & Extras
    • Wake-up service
    Outdoor & View
    • City view
    • View
    Transport
    • Bicycle rental
    Reception services
    • Invoice provided
    • Lockers
    • Concierge service
    • Luggage storage
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
    • Business centre
    Miscellaneous
    • Designated smoking area
    • Air conditioning
    • Lift
    • Family rooms
    • Facilities for disabled guests
    • Non-smoking rooms
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safety deposit box
    Languages spoken
    • English
    • Japanese
    • Chinese

    House rules

    Citadines Xinghai Suzhou takes special requests - add in the next step!

    Check-in

    From 14:00

    You'll need to let the property know in advance what time you'll arrive.

    Check-out

    Until 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of CNY 1000 is required on arrival. That's about GBP 110. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 7 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    CNY 127 per child, per night
    Cot upon request
    Free
    3+ years
    Extra bed upon request
    CNY 127 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    No age restriction

    There is no age requirement for check-in

    Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Greatwall Citadines Xinghai Suzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Pets

    Pets are not allowed.

    The fine print
    Need-to-know information for guests at this property

    Please note that the hotel offers airport shuttle service between Hongqiao/Pudong Airport and the hotel. The exact price may vary, based on the number of occupancy and type of car. Guests in need are suggested to contact the hotel in advance. The contact details can be found on the booking confirmation.

    This property reserves the right to release the room after 15:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

    In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

    A damage deposit of CNY 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Citadines Xinghai Suzhou

    • The prices at Citadines Xinghai Suzhou may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Citadines Xinghai Suzhou offers the following activities / services (charges may apply):

      • Fitness centre
      • Bicycle rental
      • Fitness

    • Check-in at Citadines Xinghai Suzhou is from 14:00, and check-out is until 12:00.

    • Citadines Xinghai Suzhou can accommodate the following group size:

      • 2 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Citadines Xinghai Suzhou on this page.

    • Citadines Xinghai Suzhou has 1 restaurant:

      • 餐厅 #1

    • Guests staying at Citadines Xinghai Suzhou can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

      Breakfast option(s) include:

      • Buffet

    • Citadines Xinghai Suzhou has the following number of bedrooms:

      • 1 bedroom

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Yes, Citadines Xinghai Suzhou is popular with guests booking family stays.

    • Citadines Xinghai Suzhou is 5 miles from the centre of Suzhou. All distances are measured in straight lines. Actual travel distances may vary.