• City view
  • Garden
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
You're eligible for a Genius discount at Shenzhen Best Western Felicity Hotel, Luohu Railway Station! To save at this property, all you have to do is sign in.

Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel features an outdoor pool, a fitness center and a variety of Chinese, Japanese and international cuisines. Free WiFi is available in all areas. Best Western Shenzhen Felicity Hotel is 1.2 mi from the city center, a 10-minute subway ride from Huaqiangbei business area and Dongmen Pedestrian Street. Shenzhen Convention Center is a 15-minute drive away. It is 6.2 mi from China Hi-Tech Fair and 12 mi from Window of the World or Folk Culture Village. Bao'an International Airport is 25 mi away. Each room comes with a satellite TV, in-room movies and a coffee/tea maker. There are also a working area with a desk, an in-room safe and a mini-bar. Guests can relax with a massage or a spa after a long day of work. Concierge service, a car rental desk and free parking are all available. The Atrium Café offers a western buffet and Lok Moon Restaurant serves Cantonese cuisine. Guests can also unwind at the Fairy Land Nightclub.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property Highlights

Located in the best-rated area in Shenzhen, this hotel has an excellent location score of 8.3

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
7.9
Facilities
7.5
Cleanliness
7.8
Comfort
7.8
Value for money
7.8
Location
8.3
Select topics to read reviews:

See what guests loved the most:

  • Abdfirashid
    United Arab Emirates United Arab Emirates
    This is a reasonable priced, historic and good hotel next to Louho border crossing and railway station. Staff was helpful.
  • Stnorm
    South Africa South Africa
    Huge room with great view of Shenzhen Wonderful breakfast with many choices eg.cheeses & eggs etc done while u waited
  • Ng
    Singapore Singapore
    The hotel is well located and staff is friendly and helpful.

Hotel area info

Restaurants
2 Restaurants On Site

  • 海至尊西餐厅
    • Cuisine
      International
    • Dietary options
      Vegetarian
  • 乐满楼中餐厅
    • Cuisine
      Cantonese • Chinese
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambience
      Modern

Amenities of Shenzhen Best Western Felicity Hotel, Luohu Railway Station

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Soundproof
  • Car rental
  • Carpeted
  • Elevator
  • Heating
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Spa
  • Beach chairs/Loungers
  • Massage
    Additional charge
Languages Spoken
  • English
  • Chinese

House rules

Shenzhen Best Western Felicity Hotel, Luohu Railway Station takes special requests – add in the next step!

Check-in

From 12:00 PM

Check-out

Until 2:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CNY 200 is required on arrival. That's about USD 27. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 190 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CNY 190 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Diners Club American Express Cash is not accepted Shenzhen Best Western Felicity Hotel, Luohu Railway Station accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that the outdoor swimming pool and the fitness center are currently under renovation until further notice. Shenzhen Best Western Felicity Hotel, Luohu Railway Station apologizes for any inconvenience that this may cause.

From Luohu Subway Station (exit D), take the elevator to the 3rd floor, turn left, walk pass the bridge and then turn right to the property.

From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road.

Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologizes for any inconvenience that this may cause.

Limited to only 1 children that under 3.9 feet dine breakfast for free . Extra charges will apply if children above 3.9 feet wish to dine with their accompanying adults.

From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

A damage deposit of CNY 200 is required on arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by bank transfer, subject to an inspection of the property.

FAQs about Shenzhen Best Western Felicity Hotel, Luohu Railway Station

  • Shenzhen Best Western Felicity Hotel, Luohu Railway Station offers the following activities/services (charges may apply):

    • Massage

  • Yes, Shenzhen Best Western Felicity Hotel, Luohu Railway Station is popular with guests booking family stays.

  • Shenzhen Best Western Felicity Hotel, Luohu Railway Station is 3.7 miles from the center of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Shenzhen Best Western Felicity Hotel, Luohu Railway Station is from 12:00 PM, and check-out is until 2:00 PM.

  • Shenzhen Best Western Felicity Hotel, Luohu Railway Station has 2 restaurants:

    • 海至尊西餐厅
    • 乐满楼中餐厅

  • Room options at Shenzhen Best Western Felicity Hotel, Luohu Railway Station include:

    • Twin
    • Double
    • Suite
    • Twin/Double

  • The prices at Shenzhen Best Western Felicity Hotel, Luohu Railway Station may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.