• City view
  • Garden
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
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Directly opposite Luohu Port and Luohu Railway Station, Best Western Felicity Hotel features an outdoor pool, a fitness centre and a variety of Chinese, Japanese and international cuisines. Free WiFi is available in all areas. Best Western Shenzhen Felicity Hotel is 2 km from the city centre, a 10-minute subway ride from Huaqiangbei business area and Dongmen Pedestrian Street. Shenzhen Convention Centre is a 15-minute drive away. It is 10 km from China Hi-Tech Fair and 20 km from Window of the World or Folk Culture Village. Bao'an International Airport is 40 km away. Each room comes with a satellite TV, in-room movies and a coffee/tea maker. There are also a working area with a desk, an in-room safe and a minibar. Guests can relax with a massage or a spa after a long day of work. Concierge service, a car rental desk and free parking are all available. The Atrium Café offers a western buffet and Lok Moon Restaurant serves Cantonese cuisine. Guests can also unwind at the Fairy Land Nightclub.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand
Best Western

Property highlights

Situated in the best rated area in Shenzhen, this hotel has an excellent location score of 8.3

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
2 single beds
1 large double bed
2 single beds
and
1 large double bed
1 large double bed
1 large double bed
Bedroom :
1 large double bed
Living room:
1 sofa bed
1 extra-large double bed
2 single beds
1 large double bed
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Guest reviews

Categories:

Staff
7.9
Facilities
7.5
Cleanliness
7.8
Comfort
7.8
Value for money
7.9
Location
8.3
Select topics to read reviews:

See what guests loved the most:

  • Flightattendant94
    Australia Australia
    My fourth stay here over the course of 6 years. Great location, helpful staff and really comfy pillows. This is my go to when visiting Shenzhen.
  • Ng
    Singapore Singapore
    The hotel is well located and staff is friendly and helpful.
  • Arun
    Hong Kong Hong Kong
    Location is excellent, room very spacious and clean, comfortable. Also good facility for massage. Breakfast good value.

Hotel surroundings

Restaurants
2 restaurants on site

  • 海至尊西餐厅
    • Cuisine
      International
    • Dietary options
      Vegetarian
  • 乐满楼中餐厅
    • Cuisine
      Cantonese • Chinese
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambiance
      Modern

Facilities of Shenzhen Best Western Felicity Hotel, Luohu Railway Station

Most popular facilities
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • Mountain view
  • View
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Soundproofing
  • Car hire
  • Carpeted
  • Lift
  • Heating
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Wellness
  • Sun loungers or beach chairs
  • Massage
    Additional charge
Languages spoken
  • English
  • Chinese

House rules

Shenzhen Best Western Felicity Hotel, Luohu Railway Station takes special requests - add in the next step!

Check-in

From 12:00

Check-out

Until 14:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of CNY 200 is required on arrival. That's about GBP 22. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 190 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 190 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Diners Club American Express Cash is not accepted Shenzhen Best Western Felicity Hotel, Luohu Railway Station accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that the outdoor swimming pool and the fitness centre are currently under renovation until further notice. Shenzhen Best Western Felicity Hotel, Luohu Railway Station apologises for any inconvenience that this may cause.

From Luohu Subway Station (exit D), take the lift to the 3rd floor, turn left, walk pass the bridge and then turn right to the property.

From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road.

Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologises for any inconvenience that this may cause.

Limited to only 1 children that under 1.2 metres dine breakfast for free . Extra charges will apply if children above 1.2 metres wish to dine with their accompanying adults.

From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

A damage deposit of CNY 200 is required on arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

FAQs about Shenzhen Best Western Felicity Hotel, Luohu Railway Station

  • Shenzhen Best Western Felicity Hotel, Luohu Railway Station has 2 restaurants:

    • 海至尊西餐厅
    • 乐满楼中餐厅

  • Shenzhen Best Western Felicity Hotel, Luohu Railway Station offers the following activities / services (charges may apply):

    • Massage

  • Shenzhen Best Western Felicity Hotel, Luohu Railway Station is 3.7 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Shenzhen Best Western Felicity Hotel, Luohu Railway Station is from 12:00, and check-out is until 14:00.

  • Room options at Shenzhen Best Western Felicity Hotel, Luohu Railway Station include:

    • Twin
    • Double
    • Suite
    • Twin/Double

  • The prices at Shenzhen Best Western Felicity Hotel, Luohu Railway Station may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Shenzhen Best Western Felicity Hotel, Luohu Railway Station is popular with guests booking family stays.