Four Seasons Hotel Hangzhou at West Lake
5 Lingyin Road , Xihu, 310013 Hangzhou, China – Excellent location - show map
The Four Seasons at the West Lake is a wonderful structure, set in a beautiful traditional garden, on the banks of the West Lake in Hangzhou. We appreciated quite a lot the peaceful atmosphere and the proximity to the gardens on the West Lake. Our room was huge, with a view on the hotel pond and garden. The staff was extremely kind and helpful, always ready to support in any way. Both dining options available are great, with food of high quality, impeccable service and beautiful atmosphere. Altogether it was a wonderful stay, we hope to be back soon.
Italy
- Lake view
- Garden
- Free WiFi
- Terrace
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Sitting in the northwest corner of the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake boasts views of traditional Chinese gardens from most units. Four Seasons Hotel Hangzhou at West Lake is around a 10-minute walk from West Lake Impression show theatre. It is around a 20-minute drive from Hangzhou Railway Station and around a 50-minute drive from Hangzhou Xiaoshan International Airport. Rooms are decorated with satin embroidery on which traditional Chinese flowers and birds are painted. Fitted with carpeted floor, all soundproofed rooms come with an easy chair, a sofa, writing desk, side table and a flat-screen TV. The private bathroom has a bathtub, a separate glass shower stall with a rainshower and a large basin vanity with television. The property offers an indoor pool, meeting and banquet facilities, spa and wellness facilities and WiFi in all rooms and dining areas. The property’s concierge team helps guests to organise excursions with ticketing services. Luggage storage and currency exchange can be found at the 24-hour reception. For family with children, a playground and babysitting services are provided for guests’ convenience. After a long journey, relaxing on the sun terrace is a nice choice. For those who wish to explore the city by themselves, bikes are available. Dining options are available at the 2 on-site restaurants. Jin Sha serves Hangzhou, Shanghai and Cantonese food, while WLB serves continental cuisine. Afternoon tea and cocktails can be enjoyed in the lobby lounge.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Family rooms
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- Restaurant
- Terrace
- Tea/coffee maker in all rooms
- Bar
Availability
Select dates to see this property's availability and prices
Property practices
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See what guests loved the most:
Lorenzo
Italy“The Four Seasons at the West Lake is a wonderful structure, set in a beautiful traditional garden, on the banks of the West Lake in Hangzhou. We appreciated quite a lot the peaceful atmosphere and the proximity to the gardens on the West Lake. Our...”
Shanshan
United Arab Emirates“excellent hotel with beautiful grounds, spacious room, amazing private garden and super helpful staff.”
Daisy
New Zealand“We had a lovely time. The property itself is one of a kind, has beautiful garden, the boat experience is a must try! Service was exceptional, everyone we met there were so polite and nice. Special thanks to Judith who went out of her way...”
Hotel surroundings
Restaurants1 restaurant on site
- Jin Sha
- CuisineCantonese • Chinese
- Open forLunch • Dinner
- AmbianceTraditional
- Dietary optionsVegetarian
Facilities of Four Seasons Hotel Hangzhou at West LakeGreat facilities! Review score, 9.3
- Free WiFi
- Family rooms
- Fitness centre
- Spa and wellness centre
- Non-smoking rooms
- Restaurant
- Terrace
- Tea/coffee maker in all rooms
- Bar
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Wardrobe or closet
- Alarm clock
- Dressing room
- Garden view
- View
- Sun terrace
- Terrace
- Garden
- Coffee machine
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Bicycle rental
- Tour or class about local cultureAdditional charge
- Bike tours
- Cycling
- Games room
- Hot tub
- Sofa
- Seating Area
- Desk
- Blu-ray player
- iPod dock
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Fruits
- Kid mealsAdditional charge
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Kids' outdoor play equipment
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproofing
- Car hire
- Carpeted
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
- Fitness/spa locker rooms
- Fitness
- Full body massage
- Foot massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Body treatments
- Hair treatments
- Facial treatments
- Beauty Services
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- English
- Japanese
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Cash is not accepted
Four Seasons Hotel Hangzhou at West Lake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
The property offers free basic internet access (3 devices at most) in guest rooms. Guest can also choose a selection of paid premium internet connection when they operate multiple devices or large files including movies or video programming.
The property offers free premium internet access in all guest rooms starting from 1 July 2021.
Value added tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.
Please inform Four Seasons Hotel Hangzhou at West Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
FAQs about Four Seasons Hotel Hangzhou at West Lake
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Four Seasons Hotel Hangzhou at West Lake is 2.7 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at Four Seasons Hotel Hangzhou at West Lake include:
- Double
- Villa
- Suite
- Twin
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Four Seasons Hotel Hangzhou at West Lake has 1 restaurant:
- Jin Sha
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Yes, Four Seasons Hotel Hangzhou at West Lake is popular with guests booking family stays.
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Check-in at Four Seasons Hotel Hangzhou at West Lake is from 15:00, and check-out is until 12:00.
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Four Seasons Hotel Hangzhou at West Lake offers the following activities / services (charges may apply):
- Spa and wellness centre
- Fitness centre
- Hot tub/Jacuzzi
- Massage
- Cycling
- Games room
- Body treatments
- Fitness/spa locker rooms
- Tour or class about local culture
- Spa lounge/relaxation area
- Fitness
- Facial treatments
- Bike tours
- Spa facilities
- Bicycle rental
- Beauty Services
- Full body massage
- Spa/wellness packages
- Foot massage
- Hair treatments
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Yes, there is a hot tub. You can find out more about this and the other facilities at Four Seasons Hotel Hangzhou at West Lake on this page.
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The prices at Four Seasons Hotel Hangzhou at West Lake may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
