• Swimming pool
  • Balcony
  • Free parking
  • Bathtub
  • 24-hour front desk
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Parking on site
  • Facilities for disabled guests
You're eligible for a Genius discount at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory! To save at this property, all you have to do is sign in.

Located in Nanshan District, Kempinski Hotel Shenzhen features an indoor heated swimming pool, shopping arcade and 3 dining options. Free internet and parking are provided. It takes a 5-minute drive from Shenzhen Bay Park, a 10-minute walk from Shenzhen Bay Sports Center and a 20-minute drive from Shekou Cruise Center. Kempinski Hotel Shenzhen is located at the shopping area of Coastal City. Houhai Subway Station (Line 2 and 11) is only steps away. Shenzhen Bay Immigration Port is 5 minutes' drive away and Shenzhen Nanshan Technology Park is 10 minutes' drive away. Happy Valley of Shenzhen and Shenzhen Window of the World is a 15-minute drive from the hotel. Shekou Port and Shenzhen Sea World are 20 minutes' drive away. Shenzhen Convention & Exhibition Center is a 25-minute car journey away. It will take 30 minutes by car to Shenzhen Bao'an International Airport. Luxurious rooms at Kempinski Shenzhen feature ocean or city views. Each room has a 50-inch flat-screen TV, coffee, tea and welcome fruit. Featuring a shower and a bath, private bathroom comes with a hairdryer and toiletries. Extras include a safety deposit box. Guests can treat themselves to a massage, or relax in the sauna. The hotel also offers luggage storage service. Seasons Restaurant offers all-day international dining, while Hai Tao Restaurant serves Chinese dishes. Enjoy cocktails and live music at The Lounge. 24-hour room service is available as well.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kempinski
Hotel chain/brand
Kempinski

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.3
Location
9.1
Select topics to read reviews:

See what guests loved the most:

  • Kwon
    Singapore Singapore
    Location is good. Staff were courteous and helpful.
  • Gordana
    Croatia Croatia
    A great place and a great location right next to the Houhai (后海) Metro stop, exit D2.
  • Athanasios
    Greece Greece
    NEED MORE WESTERN BREAKFAST OPTIONS - THE STUFF MUST LEARN ENGLISH . ITS DIFFICULT TO ORDER EVEN YOUR EGGS ..!!

Hotel area info

Restaurants
2 Restaurants On Site

  • Hai Tao Chinese Restaurant
    • Cuisine
      Cantonese • Seafood • Szechuan
    • Ambience
      Family-friendly • Modern
  • Seasons
    • Cuisine
      Seafood • European • Grill/BBQ
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory
Great facilities! Review score, 8.4

Most popular amenities
  • Indoor swimming pool
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
Bathroom
  • Bathtub
Living Area
  • Desk
Media & Technology
  • Telephone
Food & Drink
  • Breakfast in the room
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Fenced pool
Spa
  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Chinese

House rules

Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CNY 1500 is required on arrival. That's about USD 207. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
CNY 230 per child, per night
3+ years
Extra bed upon request
CNY 230 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that children from 0-1 years old can enjoy free breakfast.

Please be noted that when guests book the 2 minimal or 3 minimal night promotion rate, and if the stay period needs be shortened, the room night price will be count as standard rate.

In order to provide an even better stay experience, from today until February 29, 2024, guests can enjoy 24-hour stay privilege:

Check in from 06:00 to 14:00 can enjoy free late check out until 14:00 upon departure which can enjoy more than 24 hours of stay.

Check in from 14:00 until 21:00 can enjoy free late check out service at same time of arrival day at departure day.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of CNY 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory

  • Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory has 2 restaurants:

    • Seasons
    • Hai Tao Chinese Restaurant

  • Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory is 7.5 miles from the center of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet

  • Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Spa facilities
    • Fitness
    • Swimming pool
    • Spa/Wellness packages

  • Room options at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory include:

    • Double
    • Suite
    • Twin

  • Check-in at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory is popular with guests booking family stays.