• City view
  • Swimming pool
  • BBQ facilities
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
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Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa center and 2 restaurants. Free WiFi access is available. The hotel is a 10-minute walk from Longxiangqiao Subway Station. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers. The hotel offers meeting facilities, business center and currency exchange. Added conveniences include room service, luggage storage and safety deposit box. All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar with Cigar Room offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden. Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property Highlights

Top Location: Highly rated by recent guests (9.3)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.5
Comfort
8.6
Value for money
7.8
Location
9.3
Select topics to read reviews:

See what guests loved the most:

  • Candy
    China China
    Excellent customer service, food, staff, great location accessible to all locations, and the bed immaculately comfortable.
  • Lam
    Malaysia Malaysia
    The staff were helpful, to name a few. 园娥,Robert and Anthony.
  • Joanne
    Canada Canada
    A large sized room with very comfortable beds. The breakfast buffet was delicious with lots of options for a Western or Asian breakfast. The concierge was very helpful with securing tickets to "Impressions" (a must see). Their advice and...

Hotel area info

Restaurants
2 Restaurants On Site

  • Kwee Zeen
    • Cuisine
      Chinese • International
  • Yong Jin Ge
    • Cuisine
      Chinese

Amenities of Sofitel Hangzhou Westlake
Great facilities! Review score, 8.1

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Fitness center
  • Spa
  • Non-smoking rooms
  • 2 restaurants
  • Terrace
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Happy hour
    Additional charge
  • Cycling
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Parking garage
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Adults only
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Chinese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Sofitel Hangzhou Westlake takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Check-out

From 7:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 334 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CNY 334 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Sofitel Hangzhou Westlake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

FAQs about Sofitel Hangzhou Westlake

  • The prices at Sofitel Hangzhou Westlake may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sofitel Hangzhou Westlake has 2 restaurants:

    • Yong Jin Ge
    • Kwee Zeen

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Sofitel Hangzhou Westlake is from 2:00 PM, and check-out is until 12:00 PM.

  • Sofitel Hangzhou Westlake is 2.2 miles from the center of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Sofitel Hangzhou Westlake include:

    • Twin
    • Double
    • Suite

  • Sofitel Hangzhou Westlake offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Spa facilities
    • Locker rooms
    • Spa/Wellness packages
    • Happy hour
    • Spa lounge/Relaxation area
    • Swimming pool
    • Fitness
    • Steam room
    • Foot bath