• City view
  • Swimming Pool
  • BBQ facilities
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
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Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa centre and 2 restaurants. Free WiFi access is available. The hotel is a 10-minute walk from Longxiangqiao Subway Station. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers. The hotel offers meeting facilities, business centre and currency exchange. Added conveniences include room service, luggage storage and safety deposit box. All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar with Cigar Room offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden. Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property highlights

Top location: Highly rated by recent guests (9.3)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.5
Comfort
8.6
Value for money
7.9
Location
9.3
Select topics to read reviews:

See what guests loved the most:

  • Brenda
    Singapore Singapore
    Convenient location, within walking distance to the metro line. Many eateries around. Staff were very helpful and in particular service staff at the breakfast restaurant, they were very polite and can see that they worked very hard during the busy...
  • Lam
    Malaysia Malaysia
    The staff were helpful, to name a few. 园娥,Robert and Anthony.
  • Joanne
    Canada Canada
    A large sized room with very comfortable beds. The breakfast buffet was delicious with lots of options for a Western or Asian breakfast. The concierge was very helpful with securing tickets to "Impressions" (a must see). Their advice and...

Hotel surroundings

Restaurants
2 restaurants on site

  • Kwee Zeen
    • Cuisine
      Chinese • International
  • Yong Jin Ge
    • Cuisine
      Chinese

Facilities of Sofitel Hangzhou Westlake
Great facilities! Review score, 8.1

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 2 restaurants
  • Terrace
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Happy hour
    Additional charge
  • Cycling
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is needed).
  • Parking garage
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Chinese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Sofitel Hangzhou Westlake takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Check-out

From 07:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 334 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 334 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash Sofitel Hangzhou Westlake accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

FAQs about Sofitel Hangzhou Westlake

  • Room options at Sofitel Hangzhou Westlake include:

    • Twin
    • Double
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Sofitel Hangzhou Westlake offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Spa facilities
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Happy hour
    • Spa lounge/relaxation area
    • Swimming Pool
    • Fitness
    • Steam room
    • Foot bath

  • Sofitel Hangzhou Westlake has 2 restaurants:

    • Kwee Zeen
    • Yong Jin Ge

  • Sofitel Hangzhou Westlake is 2.2 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Sofitel Hangzhou Westlake is from 14:00, and check-out is until 12:00.

  • The prices at Sofitel Hangzhou Westlake may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.