• Apartments
  • Kitchen
  • City view
  • Washing machine
  • Free WiFi
  • Balcony
  • Free parking
  • Bathtub
  • Air conditioning
  • 24-hour front desk
You're eligible for a Genius discount at Somerset Emerald City Suzhou! To save at this property, all you have to do is sign in.

Sitting on Emerald City Shopping Center, Somerset Residence offers contemporary apartments with easy access to a wide array of shops, restaurants and entertainment outlets. Located in the heart of Suzhou New District, Somerset Emerald City is close to Suzhou’s various industrial parks. Under Somerset Emerald City is a large, modern shopping center housing international fashion stores, eateries and different entertainment options. Suzhou North Railway Station is located about 16 mi away. Each studio and apartment at Somerset Emerald City is furnished with modern amenities, such as a plasma TV. Within the studio or apartment are living areas and kitchens designed to offer you privacy and comfort. Guests can enjoy free in-room internet access or visit one of the Wi-Fi zones to work or keep in contact with loved ones. Somerset Residence offers a convenience store and meal delivery service so that you don’t have to travel far. There is also a restaurant offering home-brewed German beer that can be enjoyed along with a range of fine western and Asian cuisine.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Somerset
Hotel chain/brand
Somerset

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Buffet

Free Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money
Sign in, save money
You could save 10% or more at this property when you sign in

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 full bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 twin bed
Bedroom 2:
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
9.1
Cleanliness
9.4
Comfort
9.4
Value for money
9.3
Location
8.9
Free WiFi
9.3
High score for Suzhou
Select topics to read reviews:

See what guests loved the most:

  • Lye
    Singapore Singapore
    I like the comfortable bed and the functionality of the room. The staff were all very helpful and the lady who register us for breakfast every morning will try to recall my room no. It was a very comfortable stay.
  • William
    United States of America United States of America
    The room amenities are great. It's very comfortable. I've stayed here many times.
  • Will
    Australia Australia
    Great apartment with everything we needed and more! The shopping complex one which the hotel is located is connected to the metro via a long underground walkway.

Host Info

Company review score: 9Based on 152,603 reviews from 234 properties
234 managed properties

Property info

Somerset Emerald City is a serviced apartment in Suzhou, situated on top of The Emerald City shopping mall, giving you instant access to a multitude of international fashion, dining and entertainment facilities. Our one and two-bedroom units are furnished with style and fitted with contemporary and modern decorations, including a fully-equipped kitchen, HiFi system and LCD television with cable and satellite channels. Doing business in Somerset Emerald City is easy and efficient. With wireless internet (WiFi) access and additional business support services and facilities in the Business Centre, you will have full business connectivity in the comforts of your own home.

Languages Spoken

English,Japanese,Chinese

Area info

Restaurants
1 Restaurant On Site

  • 餐厅 #1
    • Open for
      Breakfast
    • Ambience
      Modern

Amenities of Somerset Emerald City Suzhou
Great facilities! Review score, 9.1

Most popular amenities
  • Free WiFi
  • Free parking
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Bar
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Cleaning products
  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Ironing facilities
  • Iron
  • Hot tub
Accessibility
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoors
  • Terrace
Spa
  • Fitness
  • Fitness center
Food & Drink
  • Fruit
  • Bar
Services & Extras
  • Wake-up service
  • Wake-up service/Alarm clock
Outdoor & View
  • City view
  • View
Transportation
  • Shuttle service
    Additional charge
  • Car rental
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Miscellaneous
  • Visual aids (Braille)
  • Wheelchair accessible
  • Air conditioning
  • Smoke-free property
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
Languages Spoken
  • English
  • Japanese
  • Chinese

House rules

Somerset Emerald City Suzhou takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

You need to let the property know what time you'll be arriving in advance.

Check-out

From 12:00 PM to 2:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CNY 3000 is required on arrival. That's about USD 415. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 196 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CNY 196 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Mastercard Visa UnionPay credit card UnionPay debit card American Express Cash Somerset Emerald City Suzhou accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note that breakfast is served based on the different room types. The one-bedroom apartment offers only one breakfast and the two-bedroom apartment offers two breakfasts.

This property reserves the right to release the room after 15:00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Somerset Emerald City Suzhou

  • You can choose from a number of accommodation options at Somerset Emerald City Suzhou (subject to availability) that can accommodate:

    • 2 guests
    • 3 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Somerset Emerald City Suzhou on this page.

  • Somerset Emerald City Suzhou has 1 restaurant:

    • 餐厅 #1

  • Guests staying at Somerset Emerald City Suzhou can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

    Breakfast option(s) include:

    • Buffet

  • Yes, Somerset Emerald City Suzhou is popular with guests booking family stays.

  • Somerset Emerald City Suzhou is 2.1 miles from the center of Suzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Somerset Emerald City Suzhou offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • Check-in at Somerset Emerald City Suzhou is from 2:00 PM, and check-out is until 2:00 PM.

  • You can choose from a number of accommodation options at Somerset Emerald City Suzhou (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The prices at Somerset Emerald City Suzhou may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.