• Kitchen
  • City view
  • Garden
  • Swimming Pool
  • Free WiFi
  • Terrace
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk

Centrally located in Futian District, The Ritz-Carlton Shenzhen offers luxurious accommodation with free internet and free parking. Boasting rich décor, it also has an outdoor pool and 6 dining options. The Ritz-Carlton is 30 km from Shenzhen Baoan International Airport. The hotel is just opposite the Shenzhen Convention & Exhibition Centre. Stylish and elegant, the spacious rooms at The Ritz-Carlton Shenzhen feature large flat-screen satellite TVs and DVD players. Free daily newspapers, as well as a minibar, are provided. Marble bathrooms are equipped with separate bathtub and shower facilities. A pampering experience awaits at the Ritz-Carlton Spa Shenzhen, where private treatment rooms, relaxing steam rooms and a beauty salon is provided. Guests may exercise with a private trainer or enjoy private poolside yoga classes. The open kitchens at Flavorz present international and Asian dishes, while modern Italian cuisine can be sampled at Paletto. Other dining options include Xingli Chinese Restaurant and Fix Café. Refreshing cocktails are available at Curv Bar and Onyx Lounge.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Top location: Highly rated by recent guests (9.5)

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.1
Comfort
9.2
Value for money
8.4
Location
9.5
Free WiFi
8.0
High score for Shenzhen
Select topics to read reviews:

See what guests loved the most:

  • Celalettin
    Switzerland Switzerland
    Everything, unbelievable kind service! The best place in Futian.
  • Naiqi
    Sweden Sweden
    Location is very good, very central, as one of the first 5 star hotel in Futian, Ritz has kept their room and facilities very well maintained.
  • Jonathan
    South Africa South Africa
    The service and amenities were fantastic, cannot praise the staff more. Friendly, helpfull and efficient. They went out if their way on a number of occasions to make my stay more comfortable and my experience in Shenzhen better. Will not hesitate...

Hotel surroundings

Restaurants
5 restaurants on site

  • FLAVORZ, ALL DAY DINING RESTAURANT
    • Cuisine
      American • Cantonese • Chinese • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Gluten-free
  • XINGLI CHINESE RESTAURANT
    • Cuisine
      Cantonese • Chinese • Sichuan
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • PALETTO – ITALIAN RESTAURANT
    • Cuisine
      Italian • Pizza • Seafood • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern • Romantic
  • Onyx
    • Open for
      High tea
    • Ambiance
      Family friendly
  • FIX, THE RITZ-CARLTON DELI
    • Cuisine
      European
    • Ambiance
      Modern

Facilities of The Ritz-Carlton, Shenzhen
Great facilities! Review score, 9

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • 5 restaurants
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Landmark view
  • View
Outdoors
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Kids' club
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Entertainment and family services
  • Child safety socket covers
Cleaning services
  • Ironing service
  • Dry cleaning
  • Laundry
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Safety deposit box
General
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Heating
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Shallow end
  • Pool bar
Wellness
  • Fitness
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Chinese

House rules

The Ritz-Carlton, Shenzhen takes special requests - add in the next step!

Check-in

From 14:00

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 11 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash The Ritz-Carlton, Shenzhen accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that breakfast is RMB 218, lunch on weekdays/weekends is RMB 368/788, and dinner from Monday to Tuesday/Wednesday to Thursday/Friday to Sunday is RMB 538/668/688. Children aged 6-11, including those aged 6 years, can enjoy half price of the meal portion. For any inquiries, please call the restaurant +86 755-2222 2222 ext. 8620

From January 22nd onwards, the hotel is embarking on guest rooms refresh. Work activity and audible noise may be noticed during the period.

FAQs about The Ritz-Carlton, Shenzhen

  • The prices at The Ritz-Carlton, Shenzhen may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Shenzhen on this page.

  • The Ritz-Carlton, Shenzhen has 5 restaurants:

    • XINGLI CHINESE RESTAURANT
    • Onyx
    • FIX, THE RITZ-CARLTON DELI
    • FLAVORZ, ALL DAY DINING RESTAURANT
    • PALETTO – ITALIAN RESTAURANT

  • Yes, The Ritz-Carlton, Shenzhen is popular with guests booking family stays.

  • The Ritz-Carlton, Shenzhen offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Kids' club
    • Fitness
    • Spa facilities
    • Bicycle rental
    • Swimming Pool

  • The Ritz-Carlton, Shenzhen is 0.8 miles from the centre of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Ritz-Carlton, Shenzhen include:

    • Twin/Double
    • Suite
    • Double
    • Twin

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at The Ritz-Carlton, Shenzhen is from 14:00, and check-out is until 12:00.