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The Provenza neighborhood is unique, incomparable for its beauty and, above all, for its aesthetics. Its streets on both sides of the La Presidenta creek give it that special touch, that deep breath of tranquility that only the sound of water falling on the rocks can cause. The vegetation is still the protagonist and is combined with the variety of businesses that have been installed to give life to a unique sector in the city. The neighborhood is very nice, safe and completely wooded, surrounded by the best restaurants and bars in the city, with very good international and native food of all kinds. We are very close to everything, good bus service, taxis and the POBLADO Metro station, a 20-minute walk away. There is a bank very close and Lleras Park is a 4-block walk away. Only 3 blocks from Lleras Park, Acqua has rooms with air-conditioning and free Wi-Fi. El Castillo Museum is 1.8 km away. Acqua Express has comfortable rooms with cable TV and work desks. Some of them have balconies and city views. All rooms have private bathrooms with showers and toiletries. A continental breakfast with orange juice, cheese regional breads and local food can be enjoyed daily. Acqua is only 7 blocks from Vizcaya Mall. A bicycle rental service is available. There are computers for guest use at the lobby and 24-hour front desk assistance. José Maria Córdoba International Airport is 45 km away.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Medellín, this hotel has an excellent location score of 9.0

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
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Guest reviews

Categories:

Staff
8.7
Facilities
8.1
Cleanliness
8.5
Comfort
8.2
Value for money
8.1
Location
9.0
Free WiFi
7.6
Select topics to read reviews:

See what guests loved the most:

  • Jose
    Colombia Colombia
    Love the breakfast, the location is amazing you can find everything you need nearby, and it's close to many touristic places.
  • Giulia
    United Kingdom United Kingdom
    The staff was professional, breakfast was good and it varied a little everyday. The room was spacious and clean, towels were changed everyday. Biggest plus, the room had a safety deposit box!
  • S_vera
    Russia Russia
    The hotel is actually very good. Location is safe and perfect if you are interested in bars, discos, restaurants. Receprion's staff was really helpful, our room was quiet even though outside there is disco over disco.

Hotel surroundings

Facilities of Hotel Acqua Medellín
Great facilities! Review score, 8.1

Most popular facilities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
  • Laundry
  • Lift
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Cleaning products
Room Amenities
  • Clothes rack
Activities
  • Tour or class about local culture
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Minimarket on site
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Wellness
  • Sun umbrellas
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Acqua Medellín takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 03:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of COP 100000 is required on arrival. That's about GBP 20. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club American Express Cash Hotel Acqua Medellín accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Acqua Medellín in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of COP 100,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

License number: 25824

FAQs about Hotel Acqua Medellín

  • The prices at Hotel Acqua Medellín may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Acqua Medellín is from 15:00, and check-out is until 12:00.

  • Hotel Acqua Medellín is 2.3 miles from the centre of Medellín. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Acqua Medellín include:

    • Double
    • Twin
    • Triple

  • Hotel Acqua Medellín offers the following activities / services (charges may apply):

    • Tour or class about local culture