Offering free WiFi connection in all areas, El Caracol is located 450 metres from Caldas Park and just 550 metres from El Morro del Tucán archaeological site. El Caracol offers private ensuite rooms and self contained apartments with all towels and linen included. At El Caracol you will find a sociable on-site café with delicious home-made produce, an outdoor garden patio and lounge area for guest use. It is also possible to arrange activities in the surrounding area through our friends at Popayan Tours. Guests can find the Campanario supermarket 3.2 km away. This property is 5 minutes’ walk from Casa Mosquera Museum and 10 minutes’ drive from Guillermo León Valencia local airport.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.5)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
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No credit card needed to book. We'll send you an email confirming your reservation.
Guest reviews

Categories:

Staff
9.9
Facilities
9.5
Cleanliness
9.7
Comfort
9.5
Value for money
9.4
Location
9.5
Free WiFi
8.5
High score for Popayan
Select topics to read reviews:

See what guests loved the most:

  • C
    Claudia
    Colombia Colombia
    very nice place I totally recommend it, clean, well located ans safe.
  • Niall
    United Kingdom United Kingdom
    Nice spacious apartment with kitchenette and huuuge window. Was perfect for what we needed. The breakfasts there were tasty too (not included in price, but reasonable). The fittings were trendy, nice lights and retro wooden floorboards
  • Helene
    France France
    Quiet, good location, very clean, very good breakfast, good wifi

Property surroundings

Facilities of El Caracol
Great facilities! Review score, 9.5

Most popular facilities
  • Parking
  • Free WiFi
  • Room service
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Shower
Outdoors
  • Picnic area
  • Outdoor furniture
  • Garden
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
  • Hiking
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs COP 20,000 per day.
  • Accessible parking
Reception services
  • Lockers
  • Luggage storage
  • Tour desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
General
  • Pet bowls
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Packed lunches
  • Family rooms
  • Non-smoking rooms
  • Room service
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

El Caracol takes special requests - add in the next step!

Check-in

From 13:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Cash only

This property only accepts cash payments.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Caracol in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

License number: 114402

FAQs about El Caracol

  • El Caracol is 500 yards from the centre of Popayan. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at El Caracol is from 13:00, and check-out is until 12:00.

  • El Caracol offers the following activities / services (charges may apply):

    • Cycling
    • Hiking
    • Walking tours
    • Bike tours

  • The prices at El Caracol may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.