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Across the street from the Caribbean Sea and minutes from the commercial center of Santo Domingo, this hotel offers on-site spa services and a charming restaurant. Napolitano Hotel & Casino offers an outdoor pool surrounded by lounge chairs and umbrellas. The spa offers massage services. The hotel's Terrace Restaurant serves international cuisine. There is also a bar. The Napolitano Hotel is located 35 minutes by car from the international airport of Las Americas. The nearest beach is Boca Chica 36 KM away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Santo Domingo, this hotel has an excellent location score of 8.9

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 double beds
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Guest reviews

Categories:

Staff
8.5
Facilities
7.8
Cleanliness
8.2
Comfort
8.0
Value for money
7.7
Location
8.9
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Adeline
    Dominican Republic Dominican Republic
    Staff was exceptional. Breakfast was great. Great view from the room.
  • Mark
    Bahamas Bahamas
    Everything was well . Very good breakfast and variety. Friendly and courteous staff . I enjoyed my stay at Napolitano Hotel better than my stay at Barcelo which is over rated .
  • Adam
    United Kingdom United Kingdom
    Not my first stay there. Staff were friendly as always and I like the location along the malecon and its easy to get around.

Hotel surroundings

Restaurants
1 restaurant on site

  • La Terraza
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic

Facilities of Napolitano Hotel

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Restaurant
  • Spa and wellness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
View
  • Landmark view
  • Pool view
  • Sea view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Fold-up bed
  • Clothes rack
Activities
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Pub crawls
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Karaoke
  • Casino
Living Area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Street parking
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Private entrance
  • Car hire
  • Packed lunches
  • Lift
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
Pool 2 - outdoorFree!
  • Open all year
Wellness
  • Fitness
  • Massage chair
  • Full body massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body scrub
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Public Bath
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • French
  • Portuguese

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Napolitano Hotel takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 12:00 to 13:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. That's about GBP 80. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 14 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Extra bed upon request
Free
Cot upon request
US$15 per stay
5+ years
Extra bed upon request
Free

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Discover Diners Club American Express Cash Napolitano Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Napolitano Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of US$100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Napolitano Hotel

  • Room options at Napolitano Hotel include:

    • Twin

  • Check-in at Napolitano Hotel is from 15:00, and check-out is until 13:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Napolitano Hotel on this page.

  • The prices at Napolitano Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Napolitano Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Karaoke
    • Casino
    • Beauty Services
    • Pub crawls
    • Neck massage
    • Public Bath
    • Spa facilities
    • Happy hour
    • Fitness
    • Swimming Pool
    • Waxing services
    • Themed dinner nights
    • Full body massage
    • Tour or class about local culture
    • Spa/wellness packages
    • Live music/performance
    • Nightclub/DJ
    • Facial treatments
    • Foot massage
    • Spa lounge/relaxation area
    • Massage chair
    • Body scrub
    • Back massage

  • Napolitano Hotel is 0.7 miles from the centre of Santo Domingo. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Napolitano Hotel has 1 restaurant:

    • La Terraza