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Set in a stylish colonial-style building in Cuenca, Ecuador, Hotel Casa San Rafael is 450 metres from Abdon Calderon Park. The hotel offers rooms with free Wi-Fi and flat-screen TVs. Breakfast is provided, and massage sessions can be requested. Decorated in soft hues, rooms at Casa San Rafael have cable TV. All of them feature private bathroom with toiletries. An American breakfast is served daily. Coffee and tea making facilities are available in common areas. Guests can enjoy themselves reading a book at the reading hall or enjoy a massage session at a fee. Airport shuttles can be secured at a fee. Hotel Casa San Rafael is 3.4 km from Mariscal Lamar Airport and 36 km from El Cajas National Park.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cuenca, this hotel has an excellent location score of 9.7


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 double beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.7
Cleanliness
9.3
Comfort
8.8
Value for money
8.6
Location
9.7
Free WiFi
9.4
High score for Cuenca
Select topics to read reviews:

See what guests loved the most:

  • D
    Daniel
    Ecuador Ecuador
    I loved the historic look and feel to the hotel and it's presented very well. Located in a good central location for visiting restaurants and various museums as well as the centre. Security at the hotel was good and the staff were friendly, I'm...
  • J
    Jorge
    Guatemala Guatemala
    The breakfast Was excellent, the location of the hotel, the staff Was great .
  • Sharon
    Canada Canada
    Great location, you can walk to the main square, the markets, or the river. It is a bit noisy as it is on 2 main roads. The staff were very helpful and friendly.

Hotel surroundings

Facilities of Hotel Casa San Rafael
Great facilities! Review score, 8.7

Most popular facilities
  • Parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Patio
Kitchen
  • Dining table
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Dining area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs US$13 per day.
  • Parking garage
Reception services
  • Invoice provided
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by stairs only
Wellness
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Casa San Rafael takes special requests - add in the next step!

Check-in

From 14:30 to 23:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Discover Diners Club American Express Cash Hotel Casa San Rafael accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Hotel Casa San Rafael

  • Room options at Hotel Casa San Rafael include:

    • Single
    • Double
    • Twin

  • Hotel Casa San Rafael is 450 yards from the centre of Cuenca. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Hotel Casa San Rafael may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Casa San Rafael offers the following activities / services (charges may apply):

    • Massage

  • Check-in at Hotel Casa San Rafael is from 14:30, and check-out is until 12:00.

  • Yes, Hotel Casa San Rafael is popular with guests booking family stays.