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Located in Otavalo, 20 miles from Central Bank Museum, Hotel Medina Del Lago provides accommodations with a fitness center, free private parking, a garden and a terrace. This 5-star hotel offers room service and a concierge service. Guests can use the indoor pool, or enjoy lake views. All guest rooms in the hotel are equipped with a flat-screen TV with cable channels. Featuring a private bathroom with a shower and free toiletries, rooms at Hotel Medina Del Lago also provide guests with free WiFi, while some have a mountain view. At the accommodation every room has bed linen and towels. Guests at Hotel Medina Del Lago can enjoy an American breakfast. At the hotel you'll find a restaurant serving Local cuisine. A vegetarian option can also be requested. Hotel Medina Del Lago has a playground. The nearest airport is Quito Mariscal Sucre International Airport, 50 miles from the accommodation.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.2
Cleanliness
9.6
Comfort
9.7
Value for money
8.1
Location
8.9
Free WiFi
7.5
High score for Otavalo
Select topics to read reviews:

See what guests loved the most:

  • Alex
    Ecuador Ecuador
    Amazing place... it was a very good surprise to find something like this, far from noise and contamination, and at the same time close to the city. The comfort and cleanness of the overall installations is well noted. The shower very modern and...
  • María
    United States of America United States of America
    We enjoyed especially the food. It was really delicious. We stayed there for lunch and breakfasts. Both were amazing. The view is wonderful and staff is very dedicated to guests with good mood.
  • Alfredo
    Ecuador Ecuador
    Excelente ubicación para descansar, paisaje super, excelente confort de las instalaciones, habitación de lujo, sabanas impecables y amenitis acordes a la misma (quizás pudieran ser más con base al precio), personal amable

Hotel area info

Restaurants
1 Restaurant On Site

  • El Mirador, restaurante panorámico con servicio de platos a la carta de comida nacional
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian

Amenities of Hotel Medina Del Lago
Great facilities! Review score, 9.2

Most popular amenities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Room service
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • Landmark view
  • Mountain view
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Archery
  • Themed dinners
    Additional charge
  • Walking tours
  • Temporary art galleries
  • Horseback riding
    Additional charge
  • Playground
  • Game room
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Business center
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Smoke-free property
  • Chapel/Shrine
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Shallow end
  • Pool/Beach towels
  • Pool cover
Spa
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • Spanish

House rules

Hotel Medina Del Lago takes special requests – add in the next step!

Check-in

From 2:00 PM to 9:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 8:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
6+ years
Extra bed upon request
$55 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Discover Diners Club American Express Cash Hotel Medina Del Lago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Medina Del Lago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Medina Del Lago

  • Check-in at Hotel Medina Del Lago is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel Medina Del Lago has 1 restaurant:

    • El Mirador, restaurante panorámico con servicio de platos a la carta de comida nacional

  • Yes, Hotel Medina Del Lago is popular with guests booking family stays.

  • Hotel Medina Del Lago is 5.6 miles from the center of Otavalo. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Medina Del Lago can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • American

  • Room options at Hotel Medina Del Lago include:

    • Double
    • Suite

  • Hotel Medina Del Lago offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Playground
    • Game room
    • Walking tours
    • Spa facilities
    • Temporary art galleries
    • Bicycle rental
    • Archery
    • Spa/Wellness packages
    • Themed dinners
    • Horseback riding
    • Swimming pool
    • Spa lounge/Relaxation area
    • Fitness

  • The prices at Hotel Medina Del Lago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.