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Get the celebrity treatment with world-class service at Hotel Medina Del Lago

Located in Otavalo, 33 km from Central Bank Museum, Hotel Medina Del Lago provides accommodation with a fitness centre, free private parking, a garden and a terrace. Among the facilities of this property are a restaurant, room service and a concierge service, along with free WiFi throughout the property. Each room includes a flat-screen TV with cable channels. At the hotel, the rooms come with a wardrobe. Every room is fitted with a private bathroom equipped with a shower and free toiletries, while some rooms will provide you with a kitchen fitted with a fridge. At Hotel Medina Del Lago rooms are equipped with bed linen and towels. An American breakfast is available daily at the accommodation. Hotel Medina Del Lago offers 5-star accommodation with an indoor pool and children's playground. The nearest airport is Quito Mariscal Sucre International Airport, 81 km from the hotel.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 large double bed
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.3
Cleanliness
9.6
Comfort
9.7
Value for money
8.2
Location
8.9
Free WiFi
7.5
High score for Otavalo
Select topics to read reviews:

See what guests loved the most:

  • María
    United States United States
    We enjoyed especially the food. It was really delicious. We stayed there for lunch and breakfasts. Both were amazing. The view is wonderful and staff is very dedicated to guests with good mood.
  • Alfredo
    Ecuador Ecuador
    Excelente ubicación para descansar, paisaje super, excelente confort de las instalaciones, habitación de lujo, sabanas impecables y amenitis acordes a la misma (quizás pudieran ser más con base al precio), personal amable
  • Arellano
    United States United States
    La belleza natural del lago y las montañas enmarcada por una arquitectura amplia y cómoda, a la vez moderna y tradicional, además de una atención al cliente de primera.

Hotel surroundings

Restaurants
1 restaurant on site

  • El Mirador, restaurante panorámico con servicio de platos a la carta de comida nacional
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

Facilities of Hotel Medina Del Lago
Great facilities! Review score, 9.3

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Facilities for disabled guests
  • Room service
  • Restaurant
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • Landmark view
  • Mountain view
  • Lake view
  • View
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
Activities
  • Bicycle rental
    Additional charge
  • Archery
  • Themed dinner nights
    Additional charge
  • Walking tours
  • Temporary art galleries
  • Horse riding
    Additional charge
  • Children's playground
  • Games room
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Non-smoking throughout
  • Chapel/shrine
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool cover
Wellness
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • Spanish

House rules

Hotel Medina Del Lago takes special requests - add in the next step!

Check-in

From 14:00 to 21:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 08:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
6+ years
Extra bed upon request
US$55 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Discover Diners Club American Express Cash Hotel Medina Del Lago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Medina Del Lago in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Medina Del Lago

  • Check-in at Hotel Medina Del Lago is from 14:00, and check-out is until 12:00.

  • Hotel Medina Del Lago is 5.6 miles from the centre of Otavalo. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Medina Del Lago has 1 restaurant:

    • El Mirador, restaurante panorámico con servicio de platos a la carta de comida nacional

  • Guests staying at Hotel Medina Del Lago can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • American

  • Hotel Medina Del Lago offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Children's playground
    • Games room
    • Walking tours
    • Spa facilities
    • Temporary art galleries
    • Bicycle rental
    • Archery
    • Spa/wellness packages
    • Themed dinner nights
    • Horse riding
    • Swimming Pool
    • Spa lounge/relaxation area
    • Fitness

  • Room options at Hotel Medina Del Lago include:

    • Double
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, Hotel Medina Del Lago is popular with guests booking family stays.

  • The prices at Hotel Medina Del Lago may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.